Ola F.
Google
Very disappointing experience at Observation Deck 300, Conrad Etihad Towers
I had a very disappointing experience at the Observation Deck 300. I called around 3:00 PM to ask if I needed to make a reservation, and the person on the phone told me it’s a walk-in venue, not busy, and that no booking was needed. They never mentioned that seating is on a first-come, first-served basis.
I arrived around 4:00 PM, planning to spend about an hour and a half enjoying the view with my guest who came from outside Abu Dhabi especially for this visit. However, when I arrived, the lady at the reception said there were no available tables and that I could only go up to see the view without being seated.
After I explained that I had called in advance and that a proper table was important for the experience, she said she would check and offered me a table near the TV — not by the window and definitely not with a view. When I asked to see it, she only showed me a photo, and it was clearly unsuitable.
I decided to skip dining and just visit the deck, but once I went up, I was surprised to see several empty tables available. The bigger disappointment, however, was the view itself — the glass was dirty and completely ruined the experience.
Overall, from the reception to the deck, the experience was extremely disappointing and not worth the effort. It’s a shame because this place has great potential as a major tourist spot in Abu Dhabi, but poor management and lack of maintenance make it fall short.
Definitely not an experience I would repeat or recommend.
Attached some pictures.