McMenamins Ruby's Spa at Edgefield

I got a massage a bit before going to a show that evening and it was delightful. It was a perfect way to unwind and have a relaxing day. Highly recommend their services!

Used a gift card from Christmas time. Lovely space, very clean, cozy, and charming. I am totally forgetting my masseuses name but she was exceptional and made me feel totally safe and at ease. Being massaged by a stranger can be awkward but she made the whole experience so lovely, and natural. I really enjoyed the soaking pool before AND after my massage. The tropical vibe and feeling of total seclusion from the rest of the property was so cool. Definitely recommend treating a lady in your life to some pampering at Ruby’s Spa🥰

Clean, cozy local spot with soaking pool. My hubby loved the temp of the pool, little too warm for me. Walk up bar at the pool with yummy drinks. Hubby had first ever facial & liked it. I went for a massage. Prices are bit spendy compared to others places we've been.

The girls that work here are nice, but I definitely wouldn’t go back. The room for pedicures and manicures is very dim, making it hard to see the polish choice colors. Where you sit and put your feet in the basin is incredibly uncomfortable. It’s just a bench up against the wall with no way to recline or move farther back. If you are tall like me, expect to be very uncomfortable. For some reason, they were very insistent that we do our feet first, leaving us with wet fingernails at the end. By the time I checked out and got home, I had already ruined four of them. One of them was already ruined before I left the room. I asked her about fixing it and she said “if I tried it would end up a goopy mess.“ Why in the world would you not do the nails first so they had a chance to dry? Feet should always come second. They use a lot of smelly oils and scrubs, but so does everywhere else. Their massaging skills were not great compared to everywhere I have been before. This experience was definitely not worth paying double where you would at a regular nail salon.

Got a couples massage at rubys and it was awesome!!! Felt fully relaxed and loved our time in the soaking pool afterwards. They provide towel and robe and a locker to be able to store your belongings during your service and soak. They can also provide spa slippers if needed. They offer a lot of other services that we didn’t get to try but we saw the pedicure/manicure space that looked lovely as well!!!

Booked a massage and a lash tint. It was easy to park, find, and relax. We soaked after the appointments and it was so relaxing. I’ll go back!

Such a great experience! Stephanie and Iza are wonderful and so easy to talk to.

Had a facial with Jade who did a wonderful job!!! Super friendly and good at her craft... highly recommended 🙂

I got a massage a bit before going to a show that evening and it was delightful. It was a perfect way to unwind and have a relaxing day. Highly recommend their services!

Used a gift card from Christmas time. Lovely space, very clean, cozy, and charming. I am totally forgetting my masseuses name but she was exceptional and made me feel totally safe and at ease. Being massaged by a stranger can be awkward but she made the whole experience so lovely, and natural. I really enjoyed the soaking pool before AND after my massage. The tropical vibe and feeling of total seclusion from the rest of the property was so cool. Definitely recommend treating a lady in your life to some pampering at Ruby’s Spa🥰

Clean, cozy local spot with soaking pool. My hubby loved the temp of the pool, little too warm for me. Walk up bar at the pool with yummy drinks. Hubby had first ever facial & liked it. I went for a massage. Prices are bit spendy compared to others places we've been.

The girls that work here are nice, but I definitely wouldn’t go back. The room for pedicures and manicures is very dim, making it hard to see the polish choice colors. Where you sit and put your feet in the basin is incredibly uncomfortable. It’s just a bench up against the wall with no way to recline or move farther back. If you are tall like me, expect to be very uncomfortable. For some reason, they were very insistent that we do our feet first, leaving us with wet fingernails at the end. By the time I checked out and got home, I had already ruined four of them. One of them was already ruined before I left the room. I asked her about fixing it and she said “if I tried it would end up a goopy mess.“ Why in the world would you not do the nails first so they had a chance to dry? Feet should always come second. They use a lot of smelly oils and scrubs, but so does everywhere else. Their massaging skills were not great compared to everywhere I have been before. This experience was definitely not worth paying double where you would at a regular nail salon.

Got a couples massage at rubys and it was awesome!!! Felt fully relaxed and loved our time in the soaking pool afterwards. They provide towel and robe and a locker to be able to store your belongings during your service and soak. They can also provide spa slippers if needed. They offer a lot of other services that we didn’t get to try but we saw the pedicure/manicure space that looked lovely as well!!!

Booked a massage and a lash tint. It was easy to park, find, and relax. We soaked after the appointments and it was so relaxing. I’ll go back!

Such a great experience! Stephanie and Iza are wonderful and so easy to talk to.

Had a facial with Jade who did a wonderful job!!! Super friendly and good at her craft... highly recommended 🙂

I was gifted a one-hour massage for my birthday. I came an hour early to use the soaking pool first as recommended. After check in, changing, and changing again, I had a perfect 30 minutes to ready my muscles for the massage. I would advise bringing your own flip flops. I did not know I needed to, so I just walked around barefoot. I really wish there were seats for people. There were no chairs in the registration office while waiting to check in. There are no chairs anywhere around the very large soaking pool. Some people cannot stand or walk for long distances and need to rest. There is one flavor of hot tea and plenty of magazines in the waiting room so that was good. I am writing this review to give big kudos to my masseuse Jerry! He took so many steps that I have not experienced elsewhere. He really showed his 28 years of experience. Thank you, Edgefield, for hiring him in April!

I did not receive a spa service, this is only for the soaking pool. They sold a limited number of timed day passes as part of a promotion for the soaking pool. They were $45 for 90 minutes. The building is easy to find and they have plenty of signage directing you where to go. The building is just like the other building on the property. It's old but looks vintage in a good way. They have day lockers and they give you a robe and a towel. The changing rooms are where the lockers are and they only accommodate one person at a time so if you need to get anything while someone is changing you'll have to wait. The pool was warm and around some of the edges there's trees that will protect you from the random rain and hail storms. There's hooks for your robes and towels but they all look the same so they're likely to get mixed up. The only downside to this is that the tea house/bar on-site requires a physical card for purchases. With all of the robes looking the same I wouldn't recommend leaving anything of value in the pockets. It would be nice if they were able to use the card on file with the spa like they do when you check in and check out.

Edgefield is one of my favorite places to go to, I live just 5 min away and love to take my friends and family here. I had a massage done today $135 for an hour. That's without a tip, so yes I would say pricey. The massage was ok. The only thing that I didn't like was the massage lady kept asking me when I feel a knot to tell her and then she would press into that spot and tell me to let her know when it feels better. I mean shouldn't they know? They feel them and then move on to the next. I know for a fact it won't be fixed in that one appointment. Anyways it was a very different experience from all the massages I had outside of Edgefield. 3 stars for massage since I had to keep talking and couldn't relax. Felt like I was part of her job. Nice lady and I loved the facial massage. Just have mixed feelings about the whole thing. 50/50. The pool 5 stars all the way. The soaking pool was the best, they also have showers if you need them. It was raining and very windy outside which made it even better to be in a nice hot soak. I love the lazy river because you can swim or sit and there is enough room for everyone. *the gate was broken and I had to go around the building to ask for a new card twice. The card still didn't work but thank God maintenance was outside and let me into the pool. There is a door to enter from Ruby's spa into the pool but you can't get back in. Very annoying when your stuff is inside and you have to keep walking into the lobby if something doesn't work. Maintenance was looking into it so hopefully they fixed the gate but the "employee only door" wish that was opened for spa quests.

We spent a wonderful day at Ruby's Spa. Let me tell you, treat yourself you deserve it. First stop the soak pool. Soaking because it's only three feet deep. You can't really swim. The pool is heated so immediately your are warm. My recommendation is go to the soaking pool them get your massage. Next up was the massage. Our massages were amazing. You can request the styles of massage and the intensity. I thought I wanted a athletic massage. The massage was intense and a little painful. I guess I DONT mind pain All in all it was amazing.

Tourist trap. Expensive low quality treatments. Gross pool. Kids had diving sticks and were playing Marco Polo. Horrible massage and waxing was really bad. She had to be a beginner. Felt very awkward and wax got misplaced. Tea house bar has never been open once when I'm there. The restaurant has an hour plus wait and for what? The food is greasy and expensive. I wish they would improve.

Little slice of heaven, really! We came on a blustery Fall day and absolutely enjoyed our soak and manicures. Beautiful facility. Staff was pleasant and happy. Would suggest this as a girls day or I'd definitely come back and stay at the hotel.

Love what the salt water pools do for my hair! The staff is lovely, facials are lifechanging. Book a treatment, but make it a day. I come early and soak for a couple hours, have a treatment, go to lunch on property and then come back and soak again. Lots of options for drinks (with or without alcohol) at the various bars if that's what you're interested in. The pools are warm/hot but not blazing so you can literally spend hours soaking your muscles in this lovely land of peace :)

A steamy, sultry "lazy river" style pool (perfect for an outdoor soak, even in the winter...if you can stomach the frigid walk from the hotel), drinks available from the "Tea House" poolside bar, and a full spa (minus certain services being unavailable due to COVID restrictions). If you can't find a way to relax and unwind here, there's no hope for you! Pool access is restricted to hotel guests or spa patrons, and kids are allowed within until 8pm.

This space is very cute. McMenamins spaces are always enchanting. The charm is what carries things the most. So ornate and whimsical. The gift shop is great. And as for the soaking spa, it is very pretty. I have to soak because of my arthritis and I like to make it a relaxing event when I do. I didn't get any services so I can only speak for the spa outside. The temperature is nice. It started raining and that was kinda of funny. I wish they had more spaces for your belongings for if it rained, because the limited space bundles everyone's items too close together, which I feel like can be health hazardous not to have multiple abundant and spread options. The service there was friendly. It must have been a busy day, because when we arrived the clerk was on the phone for a good 7 minutes before we were fully greeted and checked in. The pool has a couple handrails, the pool is quite large and wraps around. Sorry all my commentary is scattered. I'm sharing as I'm revisiting. Collectively was a fairly good experience. I requested no services whatsoever, but I was asked and checked on as if I were, so I appreciate that gesture. I like that there is a shower and locker rooms to change in. The locker rooms are teensy, but these spaces are historical type buildings where the rooms were just a bit different. Like I said, very charming.

Visiting Ruby's Spa and their glorious soaking pool is one of my favorite things to do at McMenamin's Edgefield. First and foremost, the spa offers a wide variety of services to help you relax and rejuvenate. The staff are highly skilled, compassionate, and extremely accommodating. The soaking pool is my happy place. It's available only for hotel guests and those receiving spa services. In fact, there is a private section of the pool reserved only for spa guests. The pool meanders though a garden full of native and exotic plants, offering little inlets and passageways for more privacy. The water is the perfect temperature, and I always feel amazing after several hours of soaking. There are two private changing rooms in the pool enclosure, as well as the Tea Room bar which serves a full menu of drinks. The pool and spa are located far enough from the hotel and restaurants so as to create an exclusive, quiet and relaxing environment. Children are not permitted in the pool after 8 PM, and the pool closes at 11 PM.

I love McMenamins and everything they have to offer. This review is on the eyebrow waxing. The person who was doing my brows kind of wanted to do what she wanted to do (meaning using the strips when I wanted hard walk) and I almost gave up and let her but I know my skin and how they irritate it. I finally told her that that I wanted what I wanted. I began to wonder if she was going to do the other because she didn't know how to use the hard wax. My eye brows came out okay (thank goodness!). I held my breath thinking, what if she take my eye brow off. I just wish she had been kinder when I asked about the hard wax or explained why she recommended the strips and not, "Everyone else gets strips." I am tempted on taking another star off, but I just can't because everything else is amazing. The vibe as soon as you enter. The serenity of the place. The offer to let you use the soaking pool even for a not so expensive service like eye brow. I still recommend this location. I have been here several times for massages and eyebrow waxing and this was the only time it was a little out of the ordinary. I will be back. ...... ....... .. ..

I have been going to Ruby's Spa for years now. I have no need to ever go anywhere else. I get the deluxe foot massage a couple of times a year and it is truly divine from the scrub to the paraffin! As a bonus you get robes to wear and can soak in the heated soaking pool. I love the soaking pool because it os not open to the public so you have to either be a hotel or spa guest to use it. They also offer a complimentary glass of wine with the foot massage. The only thing I would change would be the seating because the massage area has a bench seat that has a straight back so you can't recline. Sometimes it can be a long wait for appointments so plan ahead.

My best friend and I needed a short relaxing getaway. We booked a room at Mcmenamins with the spa package. We got a double queen room with our own bathroom. (They have community restrooms for room blocks). You also get a $30 credit towards breakfast. With the spa package you get to choose between massages and facials. We got hour long massages and oh my! This was hands down the best massage I've ever had. I didn't pay attention to the time we started but it was definitely closer to the 60min mark and closest I've had to 60 when others advertise 60 and it's 45min. The oil they use is organic and it smelled so yummy I bought some to bring home. My masseuse was wonderful! Listened to my needs and checked in to make sure it was the pressure I was asking for. Afterwards, she asked if I needed her to set me up in the mineral spa. I declined since we had dinner plans but we returned after our evening walk to use the soaking pool. There's a small bar where they have alcohol available. Under 21 aren't allowed after 2000hrs so it is definitely quiet and relaxing. The next morning after breakfast we had pedicures. The lady's were kind and somewhat chatty. I liked the atmosphere of the room but the chairs you sit in aren't the most comfortable. It's a bench along the wall with stairs leading up to it and a fun tub for your feet. It wasn't the best pedicure I've ever had and left me a little disappointed. Next time I'm skipping the pedicure and maybe I'll try the mani Instead. Even if you aren't staying overnight, this place is fantastic to make a relaxing spa day. Book all appointments in advance since they go quickly. Now I understand why! The massage was the wow factor for me and I will be making this a regular thing.

Ahhh...my home away from home. I was gifted a gift certificate and let me tell you-I don't know why I don't just come out for a pedi etc to swim and revel in the glory that is Edgefield Soaking Pool. Love it so much.

Me and my mom went here to get pedicures for a girls days, we love Egdefield so we thought this spa would be good quality. Well it's old, crusty, dusty and busted. They have a very tiny selection of nail polishes to choose from. The gals were nice but did not do a good job. We went for the hour pedicure and they left the paint to the last 7 minutes of the appointment. Not only that but they had me put my sandals on before painting my toes??? I was so anxious that polish would spill onto my sandals, they also had a higher edge so she kept wanting me to stick my toes out to reach them with the brush. It was ridiculous. The painting job was rough and messy and I genuinely know 5 year olds with more hand eye coordination. They didn't put a top coat of polish on my moms toes at all, so her big toes were completely messed up by the time we were getting into the car. To top it all off the smell of the scrub they used was absolutely sickening, it gave me a horrible headache from the chemical smell. And all this for $75 plus tip?? Not worth it at all. Luxury Spa?? Nope it's a money trap for tourists

Got a scalp massage and it was terrible. Come to find out the person providing the service was an esthetician. I left with a headache versus relaxed. They should not have estheticians performing this. My friend had a massage therapist and it sounded wonderful. Beware.

My friend and I booked spa packages so we could unwind and indulge on a day of pampering. This was our first time at Ruby's and we had an absolutely incredible experience! Cassia, Emma, and Heidi made my day such a joy. Cassia gave one of the best facials I've ever had! Each of them were so sweet and kind. We ended our packages with a good long soak and then dinner across the way. The only thing that could have made it better would have been actual June weather instead of the crazy spring we are having. Aside from that? I wouldn't change a thing. Thank you, ladies!!

I am giving two stars, only because my daughters and their friend got to use the pool and they did have a fun day. My daughter is getting married and I called and booked todays massages and pedicures a couple of months ago. I was not told over the phone that they didn't have gel polish for pedicures or I never would have booked with them. It wasn't a question I even thought to ask, as I have never been to a salon that doesn't offer that. I wanted to make sure the polish would last the 6 days before the wedding. I found out when I asked to include gel, in what I was pre paying for. They asked for a card over the phone and would have charged if we had decided to leave. I asked if they offered disposable flip flops, since the girls weren't prepared for not having gel polish and wore closed toed shoes. My oldest daughter was not offered the flip flops and thought her toes were dry, since she had an hour of sitting there while waiting for the other two to get their pedicures They must have used old, tacky polish that was sticky and it smeared everywhere when she put her socks on. I paid over $700 ( including tip ) and this is not acceptable to me. This is the bride and now she has to go somewhere else to get them fixed. I arrived before my girls did, too pay. I walked in and was immediately shocked at how rude the receptionist was. She acted put out that I had even walked in. When my daughter told me what happened with her polish, she also told me that her nail tech didn't say two words to her and instead was talking and laughing with the person next to her, until the last 10 minutes of the appointment. It's shocking to me still, how poor customer service has gotten. I expect that to be the case, at most places actually, but not when I am paying over $700. We will never use this spa again.

My fiancé and I got pedicures here back in February thanks to a gift card from our friends at Christmas. It was his first pedicure. We had a FABULOUS time! The ladies were talkative and friendly. We got to soak and shower before the service. They even offered a glass of wine. We're very much looking forward to visiting again. My fiancé found it so luxurious as someone who works on his feet all day. It was a very special treat!

Everything was awful, starting with trying to find the spa itself. I use a rollator, and after dragging the thing up the stairs to the lobby door (which the spa receptionist said was the correct door), I encountered a sign advising that there was a handicapped accessible door in the back of the building. Too late for me because I had already dragged myself up the stairs. WTF? A nice guide took me to the spa, a 10 minute trek that included about 15 changes in direction. No way anyone could say 'It's down that hall, turn left at the palm tree.'' I got there and saw a handicap only parking space right in front of the spa. Now, on to the soaking pool: I asked where it was and was directed to the door marked exit. Yep, there it was, only the gate to the pool was locked. I called the spa on my phone and asked for help. A nice guest let me in, and I never saw anyone come out the back door to help me. I didn't see a shower (looked at all the doors )when I was done soaking (far too hot to be comfortable) so I got dressed, and went to the waiting room. I asked if indeed there were showers, and the receptionist (That's you, Reilly) said they are in the room marked 'rest room" (or some synonym, can't recall). Maybe the door could have said 'showers and rest room." Nah, that would make too much sense. On to the pedicure. The pedicurist was a real sweetheart, the first person who'd treated me nicely, so I tipped her accordingly. A week later the pedicure had gone to hell, but maybe that's my fault for walking around.

Our massages were fine but overpriced for the quality. My husband and I were so excited to get some true relaxation, but honestly the therapists seemed overworked and tired. We've had better for less else where. Maybe provide a local discount?

Man... I am RELAXED right now. I'm so incredibly relaxed, that I can't even think straight. Why, you may ask? Well, I had a little visit to Ruby's spa today and had another fantastic massage provided by the excellent Edwin. I've visited this spa for massages a few times now, and every time has been awesome. First and foremost, my massage therapist, Edwin, is the FUCKING BEST. Seriously. I've had massages by a number of different therapists, and none of them have killed it like he does. Every time my wife and I book massages, I request him. He's just awesome at what he does. Fact. The environment at Ruby's is super chill. If you're coming here for a massage, I would highly recommend that you soak in the soaking pool out back beforehand, as it loosens up your muscles and relaxes you prior to getting the work done. I did this last time, but not the time before that, and the difference is huge. Also, definitely worth it to soak after! I figured that would go without saying, but Edwin had mentioned that not everybody does. Strange. I really love the soaking pool here. Especially during fall & spring, when it's kinda cold out (but not too cold), as the steam completely envelopes the pool which obscures nearby soakers, creating the illusion of having the pool to yourself. :) I could spend hours in that pool... and I have! Not only that, but they have a bar right next to it! Pretty sweet... One tip: if you're a beer drinker, go grab one at Lucky's before you head over to the soaking pool, and make sure you ask for a plastic cup! They don't allow glass, for good reason, in the soaking pool, and their beer options are very limited at the Tea Bar.

Best spa in closet to the gorge! The soaking pool is warm and inviting. I had a massage, facial and pedicure- all for $221 which I though was a pretty reasonable. The treatment areas are all very unique and the waiting area was comfortable . I will certainly be back again!

Love McMenamins and the soaking pool, but will pass on the pedicures next time. This was my first time visiting the spa for a service. I was booked for an express pedicure ($50). Upon check in, they said payment is due before service, which was off putting but I could understand maybe people slip out the back to the pool without paying. What bothered me though was being prompted to tip prior to the service. The pedicure bench and foot bowl are stationary so it wasn't ideal for my tall frame (I'm used to being able to lean back or scoot the chair back). The lady doing the pedicure was nice, but scoffed when I said I had gel on my toes. She told me about the $10 up charge and then left to let the front desk know. She came back and said because I didn't have a card on file that I would need to pay on my way out. Then she applied a remover gel that took several applications to get the gel to lift (I'm used to cotton pads with acetone wrapped in foil). I guess this cut in to my time allotment because the rest of my pedicure felt rushed. My toenails were trimmed in haste, and I watched as my friend got a several minute leg massage, but my lady applied lotion to my legs and went straight to the polish. With a pre-paid tip plus the $10 unexpected gel removal fee, I ended up paying almost $70 for a pedicure that I can't say I enjoyed.

Best pedicures I have ever had. I have gone to quite a few other places. Some do not have autoclaves, Ruby' Spa takes sanitation very seriously. Some want you in and out way too fast. At Ruby's Spa I have never felt rushed. The gals are all fabulous, very careful, very good at what they do. My daughter and I go about every 5-6 weeks. It is our "girl time". We love the soaking pool and getting the best burger in town afterwards is just the cherry on top for both of us. Thanks to everyone there for all you do!

Such a lovely place to unwind. The staff are so caring & sweet. I highly suggest doing the 45 minute Foot massage!!! A beautiful spa!

Wish it never ended!!!! Best decision of my life! My sisters and I took our mother to Ruby's Spa for an early Mother's Day gift. Lets just say she loved it and was glowing with happiness at the end! I can only speak for my experience so here goes... Reception was great! Super nice and formal. Greeted us as soon as we walked through the doors and took us right in to the locker rooms! My masseuse was amazing, wish I could of remembered her name.. But she was very attentive and caring. My first massage ever and it did not disappoint. I never knew I needed a head massage so much lol. Off to facials and it was amazing! My esthetician was everything!!! She took really good care of my skin and informed me about my skin. Recently my skin has been all over the place.. My guess from a product I was trying out I had gotten an allergic reaction to... So here I am with raised red bumps all over my face to a few acne spots! She just soothed my skin and gave it some TLC! Just overall my esthetician was informative and caring! I cannot wait to come back to get a facial! Next stop pedicures! My technician Elise I believe was wonderful! Very nice and talkative! The technician my mom had was super awesome as well! Made my mom feel special and super cared for. Last but not least the soaking pool. The soaking pool was amazing! Wish my mom, sisters, and I could have spent more time in the pool but we couldn't. I loved the ambience in there! Loved loved loved the chandeliers I could not stop admiring them. Definitely will be back.

My first time here was great! My spa hostess was amazing and I really enjoyed my treatment. She is the reason for the 3 star rating not being a 1 star rating because the second time I came in the staff wasn't anywhere near as great. Hopefully if I ever come back again I can specifically request who Id like to see. It would be great if the lockers that are offered to the spa clients were accessible the entire time the soaking pools are open. I wasn't told by the staff that the doors would be locked and I would get locked out of the locker area. Another spa client told me while I was in the soaking pool and advised me that I only had about 5 minutes to get my belongings before the spa closed for the night. The high price of the spa treatments are only worth it if you also intend to use the soaking pools.

A cute and cozy little spa. The prices are fair. The massage was not the best I've ever had. Super accommodating and staff. The resort is great with a very relaxing feel. The soaking pool is awesome - it can't be beat.

This review is based on a mani/pedi. I have not had a massage or other services here. I had a mani/pedi appointment mid week mid day. It was suggested to me when I made the appointment that I use the soaking pool before rather than after so as not to ruin my toenail polish. No gel on toes? Nope, not offered here. The soaking pool is wonderful but I did not realize that the tea house/bar would not be open at that time of day and so I was not able to order up refreshments for the soak. Would have been nice to know that! My nail tech was a nice person and I think she is doing the best she can with what is there to work with but there is a lot that is not on the table here and for a much higher price than any nail salon I have ever been to. I paid $120 for a VERY BASIC mani/pedi-gel on hands and regular polish on toes. My resulting nails are not very glossy and one of my toenails is cut so crooked it's comical. My cuticles and callouses were largely ignored. No massage chair, no hot stone, no paraffin, was there a sugar scrub? It was pretty sparse. I got so much less than what you get at most any nail salon. I am used to going to a nail place where for $70 I get a DELUXE mani/pedi with gel on both, including gel removal, sugar scrub, hot stone massage, paraffin, clay mask, massage chair, detailed cuticle work, more effort on removing callouses, at least 5 times larger selection of polish colors brands options and add ons (glow in the dark, mood changing, metallic foil, gel on toes options all at very little cost to add on and no charge to remove gel) In all, I feel it is a good place to go for the soak experience if you go when the tea house is open (wish I had known!) You are paying resort prices here so I guess don't try and compare the value but I had hoped to make this my new place to go and I would be a regular. The value and result though is just too vastly different. I didn't even ask what the cost would be for deluxe and that still wouldn't have included a massage chair and you know what? Massage chairs are amazing. There is a reason almost all nail salons have massage chairs. They do give you a nice glass of wine. The thing is, I can buy my own glass of wine. This was not like having a manicure but more of a polish change with a little bit of massage and nail shaping with a price tag big enough that I can't justify doing this on a regular basis. $140 with tip. ouch

The speaking pool at Ruby's spa is the best part of Edgefield. A warm outdoor soaking pool with a small bar attached can cure a lot of problems. Kids are welcome until 8. Even if you aren't staying at the hotel, pool admission is complementary with a treatment at the spa. Massage is a great addition to any hotel stay.

Wonderful experience every time I go. The people are so nice. Everything about this place is peaceful! I really love the mineral heated pool. And they have a bar next to the pool so you can get drinks.

This place is amazing! My bf and I had our couple's message session at Ruby's Spa for our birthdays. Also included in the spa service was to use their hot water soaking pool. It was beautiful as if you're on vacation or a getaway. We love this Edgefield resort. After our nice spa session, we walked over to the outdoor seating pub, put our name on the 45 minute waiting list and walked over to the wine tasting cellar while waiting for our table. We did the wine tasting flights and they give you a decent amount of each. They had live music inside. It was such an amazing experience. Their burgers are super delicious. You can just escape Portland for a day and spend your getaway here! Would love to come back!

Update #3: after my last posting the manager called me and gave me a full refund for the shellac manicure I received. She also told me they had refunded my haircut, I was never told about the refund at the time. Update: my original review I gave 5 stars however my last couple of experiences here have been disappointing. I had a second haircut (by a different stylist) and my hair was so uneven! I went back and she tried fixing it but for some reason could not get it straight. I'm surprised they would have someone on staff that was that terrible of a stylist. And just for reference I have straight hair and was just wanting a couple of inches cut off. Nothing crazy. I recently got a manicure and added shellac. Total cost for this service was $60, my nails started peeling just hours after leaving. I didn't get my nails wet or go in the water which even if I did shellac shouldn't do this. I called and they couldn't get me in for several days to fix my nails. So I asked for a refund and they would only refund $20... the cost to add the shellac. I feel like they have low standards for the services provided. I really loved this place but most likely will not be returning based on two bad experiences. Love Ruby's Spa! I've been here twice and both times I left feeling relaxed and happy with the quality of my experience. My first time some friends and I did the spa package and stayed at the hotel. I got a massage and facial and loved them both! This last time I had a gift card and since I'm 35 weeks pregnant I thought it would be the perfect treat for myself before baby comes. I got a haircut and mommy to be massage. I'm very happy with my haircut the stylist was friendly and gave me a great cut! And then the massage was just perfect! I was sad when it was over! Another great thing about coming here is the soaking pool! Love it and will be back! Already gave my husband a birthday gift hint!

Came in earlier this week and was greated by some one introduced herself as Cathy. She was rude, disrespectful, and just having a bad day. Not cool! She should have stayed home that day and taken a chill pill! It's like she just got in an argument and couldn't separate herself from the "emotional leakage" from then. My aging mother was simply appaulled and walked out. NEVER GOING BACK, THANKS CATHY!!!!!!!!

This is a charming and rustic spa with some quirks. The soaking pool is relaxing and lovely - and the treatment itself was great - the professionals are well-trained and we all enjoyed our massages. However, the locker rooms and waiting area would greatly benefit from a facelift - they're small, dark and outdated. I wasn't tempted to spend any more time there than necessary. And while we were waiting, the janitor was in the hallway screaming and cursing at someone on the phone. One of the other guests finally had to go over and ask him to be quiet. It was just a jarring experience and took away from the relaxing atmosphere. Overall, it's a nice spot for a getaway from the city but lacks the polish of other similarly priced spas. The biggest draw is the soaking pool - I can't say I'd return without that amenity.

I had done a tour of McMenamins Edgefield when I was attending a hospitality program many years ago. I really loved the feel of the place and fell in love with the Ruby Spa. I filed the memory away with intentions of coming back to stay to soak in this lovely spot. Well, as life would have it, many things have taken priority, and I didn't get around to visiting. I happen to meet friends for happy hour at a Portland restaurant, and the waitress mentioned how she stayed at the Edgefield and couldn't recommend it enough, especially the spa! I'm so glad she reminded me of this place! I made a reservation to stay overnight. One of the perks of being an overnight guest is the free use of the Ruby Spa soaking pool. It's a salt water soaking pool without the harsh chlorine. It's a beautiful oasis that many people can be in, but is shaped in such a way that allows some privacy and you feel like you're the only ones in the area. There's a little tea house bar that you can order from, but since we had dined earlier, I didn't check it out. We were provided terry cloth robes in our room for use to the spa. I brought my ex with me as my guest, and he's never been one for soaking in hot tubs. He wasn't prepared for the awesomeness of the Ruby Spa. He enjoyed himself so much that he wished we had stayed 2 nights! We went to soak the night before, it was overcast, but occasionally the clouds would part and stars were visible. Then we went the next morning...it was all misty with a light drizzle. So very awesome! Don't let life pass you by without stopping to enjoy the luxuries that can be found around the corner! Make it a priority to treat yourself to some fabulousness!

The front desk people were rude. I went in and they did not look at me or turn their head. One got off the phone and said do you have a appointment not a hello or hi or welcome. The front desk person asked me if i had ever been here before I said, no. She walked me to the changing room gave me the key and said nothing more. Didn't tell me where i could find extra towels, didn't tell me where to go to get into the pool, did not tell what to do when it was time for my pedicure. The pedicure was nice and relaxing. Heidi did a fantastic job with the polish. However, you could get more for your buck at a nail studio. I have stayed many times at the hotel so I do enjoy the pool and the grounds. The spa fell short for sure. I will probably not go again and just save the money for renting a room.

Love love love this place! Best massage I have ever had. The best part is that you also get access to the soaking pool. I will definitely be coming back again. The prices are totally reasonable. $115 for an hour massage.

My wife and MIL went here for mani/pedi's. They also got to spend time in the soaking tub. The staff there was kind and friendly, and did a wonderful job!

I don't need the wine and and all the "fancy schmancy" stuff if I don't get a job/service that matches this image. My technician, Elysse is not good at what she does (up to my standards). I was looking forward to and I thought I was going to get the perfect mani (a cut above) and I paid a premium price to do so. She fell short; it was mediocre attempt. I was told (by a friend) that I would have a pleasing experience all the way around. Little effort was given to a job well done; not meticulous by far. I would call this a "quicky drive by mani". The cut, shaping of the nails was of no real concern (good enough).The cuticles was not done in a precise manner, and the buffing was a few one two three strokes, if even on the smaller toes. If I was not putting polish on I was expecting a noticable SHINE. I have had far better manis at the corner strip mall salons. I was looking forward to a mani that would allow me to wear open toe shoes, but this was not achieved. She fell short. Two stars for the surroundings and decor, the lovely smell and for the pool. I don't carry my "Ruby's Spa" shopping tote around anymore.

If I'm spending good money for a rub down, I'm not keen on having a hairy ass muscle bound man handling my oiled up naked flesh in some darkened room with soft music playing. Not that there is anything wrong with that, but it just ain't my bag. I prefer the soft yet sturdy hands of the fairer sex to be rubbing, kneading and working out those kinks that develop from 45 hours in front of a computer each week and the stress of living a life less ordinary. So after I suggested to the TLB that she make an appointment at the Ruby Spa for us to get a massage and some float time in their amazing soaking pool, I called her back to make sure my masseuse was going to be of the female persuasion. She laughed and said she already asked for the hottest masseuse they had. Um, damn, I think she was right. We arrived, and after stripping out of my clothes and He-Man Underroos, I put on the one of the soft robes provided, and was greeted by Samantha, who for the next hour was going to make me forget about all the cares in my self absorbed little world. She escorted me upstairs into a private massage room, and asked a few questions regarding how hard I liked it, where I wanted it and if I had a problem with heat. After letting her know my quirks, preferences and desires, she left the room as I got disrobed and settled face down for my hour of pure bliss. So is this the point in the review where I enter, "Dear Penthouse...I never thought this would happen to me."? Unfortunately not...as certainly there was no rub and tug to be reported. Although I do think I may have caught her peaking a few times, especially when discussing and working on my "raised right hip" she discovered. All kidding aside, the proceeding hour was amazing, as she skillfully worked out the stress with oils as well as her hands and forearms, applying just the right amount of pressure to release all the tension that had built up since my last massage nearly a year ago. And while she was certainly attractive, that aspect truly had no bearing on the entire experience. And really I don't remember "it" moving during our entire session, although I wouldn't swear to that fact. Besides, unlike Constanza, that wouldn't have been an issue for me. So is there a happy ending to this review? Let's just say that I certainly left with a smile on my face and new found spring in my step. [Note: Since I have identified the masseuse by name in this review, I think it is only fair to point out that in no way was she anything but professional. I do not want to misrepresent her abilities with my tongue in cheek review. Yes, she is an attractive woman, but this in no way had any bearing on the massage, on her massage skills or on the services provided. I would hate for anyone to infer otherwise from my review.]

Got nailed here. Not what you are thinking.. Just painted toes and fingers. These places hype themselves to be different from the "norm" when it comes to the whole mani/pedi thing. When you sweep away the pretense, they are all the same. I have a hard time with that whole snooty - we are so much better than the other nail salons kind of feel to it. We have massages, we have a spa.. ya ya.. You got the nail polis!h, the files, the water to put my feet in, but best of all, FOR YOU, you got higher prices. I fell inlove with shellac recently. This is the stuff the nail goddesses have created as it stays on without breaking, chipping and helps your nails at same time. You can actually have a life with polish on your hands! You don't have to act elite and not get your hands dirty. I love it. SO, they charged me 55.00 for that privilege.. AND, AND.. they wanted to charge me 10.00 to remove my previous shellac. I turned them down flat and they decided to wave that.. oh ya, thanks.. I did not receive a hand massage (that's a normal part of getting your mani), so am thinking that was my trade off. They also were extremely limited in their shellac color choices. In the middle of getting my polish, the electric power went off on the light so we had to move. No biggee, but if you are going to act like you are all fancy and can charge so much, you might want to check your electrical circuits from time to time. Personally, my mani/pedi was professionally done and she was sweet and did a perfect job so this review is NOT about her. My friend, on the other hand, also had a mani but the person she had, not so nice as mine.. she was complaining about her cuts on her hand.. what the heck? When all was said and done, my mani/pedi cost me 100.00, but, wait for it, I got a free glass of wine. I think I'll stick to the little local places in my town nearby.. never got that snotty feel and they are overly gracious about taking care of you. Ruby, don't take your love to town.

If you are looking for a massage or facial this is place. However, don't waste your money on a pedicure or manicure. My wedding party tried to spend a day of pampering at Rubys and was completely happy until it was time for our fingers and toes. The ladies weren't very nice and even refused service to one of my friends. Don't dare ask for a french manicure with making sure it's already on the schedule. We were told it takes an extra 15 minutes for this service and it couldn't be provided since it was on the "schedule". After speaking with the spa manager I realized why no one really needs to be polite in this area of the spa. The manager was confrontational and unprofessional.

Well, I have to update my review, because I got a call from Cathy at Ruby's, on Monday. She had read my previous review, and she called me to let me know that she wanted to refund my card for the unexpected $90 dollar charge. I think it's awesome that she would do that, to make me feel better about the whole situation. Very cool. What is also cool is that Yelp has the power to do that. If I hadn't ever Yelped about the situation, I probably would never have gotten that refund. So, thanks to Ruby's and thanks to Yelp!

Amanda is the BEST part of Ruby Spa! Been seeing her for 4 years for waxes and facials and there is no better. The products used are fantastic - get a facial and your skin will feel amazing. And be sure to request Amanda - You rock girl! Update 04-29-14: Sadly, Amanda is no longer at Ruby Spa. That looses them three stars. Yes, three. The other therapists (for lack of a better term) I have used here over the years have been sub-par. Had a mediocre massage, an awful pedicure, and my sister in law had the worst (non-Amanda) facial experience ever. Ruby Spa wants to be upscale, they don't deliver :(. This makes me sad, because it could be awesome.

I recently splurged and treated myself to a hour long facial at Ruby's. A non-Yelp friend had recomended it to me and since its not far from home I decided this was going to be the place for me. What a great choice it turned out to be! First off, it doesn't hurt that I love the funky art and decor of the McMenamin establishments and Rubys was filled with its special art. Carri was my facial specialist...or whatever they call themselves. Do try and get Carri, she can make your face feel like silk. Oh and she works magic on your arms, shoulders and neck while your face sucks up all the lovely ingredients slathered on it. All the products that they used were delicious...well, not by taste but certainly by feel and smell. Plus the use of steam was divine! Overall this facial far exceeded anything I was expecting. I not only walked out of there feeling wonderfully relaxed with a silky smooth face but that night I slept so peacefully, I can only attribute it to Ruby's Spa and Carri of the magic skills. One more thing, I was expecting some sort of sales talk and push of products. No such thing happened. They do have product for sale but its a gentle sale method that I certainly appreciated.

This is my favorite soaking pool around the Portland area. The staff are very helpful and I had a great pedicure with Sheryl. I am giving three stars because the locker room situation has the potential to ruin your entire experience. There are two small "locker rooms" that are glorified closets. If someone is in the room changing, they can lock the door and all other people who have lockers in the same room have to wait awkwardly in the tiny hallway. We had a group of three people and they didn't have enough lockers so made two of us share. Feels more like a public pool than a spa. There aren't enough racks next to the pool so people are constantly placing their robes and towels on top of yours. The last critique I have is that it would be nice if instead of one pool key and one locker key, they could combine them so that you have one less key to lose when you go to the pool. If the soaking pool wasn't so awesome, I probably wouldn't bother going back.

Luxury and bliss upon today's visit to Ruby's spa. This place is a jewel. I've been to tons of spas and this really takes the cake. I started off with a soak in the hot saltwater pool. O.M.G. The sky was cloudy and there were some drops of rain, but the pool was about 104. Perfect. There was no one else in the pool but me. I fell asleep just sitting and soaking. On to the half-hour facial. After scrubbing, 3 hot towels, steam and aromatherapy mist, plus enough moisturizer to last me the week, I was jello. Then an hour-long pedicure with a glass of Black Rabbit red completed the wonderfulness. Perfection. I hate to even tell anyone about this. I may not be able to get an appointment next time!