McDonald's

Worst experience ever at a mcdonalds. Had to wait over an hour for food just for it to come cold and with hardly any taste. Needs better management to ensure they can keep up with demand right next to checkpoint Charlie, at one point orders were just being put in a pile at the service desk as shown in the photo. Also have to pay 50 cent to use the bathroom, absolutely disgusting!

Great location but its always super busy here. It usually takes a bit longer than at regular McDonald’s. The restaurant is very clean and modern. The staff speaks good English. The food is made in a rush and not always looks good. If you dont come during prime time, the food usually tastes on point and you get everything served fairly quickly.

A very handy place to charge my phone! Helpful staff and location was clean. Food brought to the table and plenty of self-service kiosks for those that want them.

I ordered a Big Tasty meal for delivery, but the wait exceeded the estimated time. The food arrived cold, and some items were missing—two bottles of cola and sauces were left out. The courier claimed he ‘didn’t know anything.’ We ended up eating almost without any drinks or sauces. Very disappointed with this service. Don’t order here—it’s not guaranteed you’ll get a complete or warm meal.

Very poor quality/bland food compared to McDonalds in New Zealand. Also expensive for what it is. Gave it at least two stars because the restaurant itself is nice and the order came out quick. Honestly wouldn’t feed this to my dog though. Burger was difficult to finish but I don’t like to waste food.

McDonalds in Germany is so much better than in the US. We wanted to compare American fast food VS German so we thought this would be a good benchmark. First of all, this is the nicest fast food joint I've ever been in as far as atmosphere, dining room, and general layout. It's setup like a cute and hip cafe / coffee shop. The MC Cafe is actually a separate counter in a different area of the lobby so if you're just ordering coffee and or bakes treats you don't have to be in line to the food orders. They also offer a really nice selection of bakes goods. The food was also a slight step above American McDonalds. It was mostly the same but I think the quality of the ingredients is better because it all was higher quality and now of it was greasy. The only wrinkle was probably the service. It was fine but when we asked for Ketchup packets they looked me square in the eye and dropped in one. We ordered food for 4 people so that was of course not enough. On a side note we ordered BBQ, Sweet Chilli and Curry sauce ( which you pay extra for ) and those were fantastic.

It's a great location to eat a burger looking at Checkpoint Charlie, but the area is also very rough around the edges.. take care... Also, keep hold of your receipt to use the toilet. Food was served quickly and correctly

Me and my friend made an order and have been waiting for 20 minutes, while we were trying to tell the staff that our order is lost and they just insulted us with an angry face. In general, we've been waiting for 40 minutes since we placed the order. The staff also didn't seem to care about people's orders, so we saw a man picking up someone's food without showing any receipt. Later, the other man came WITH the receipt but he couldn't get his food, because someone else took it. Shitty service, do not recommend

Worst experience ever at a mcdonalds. Had to wait over an hour for food just for it to come cold and with hardly any taste. Needs better management to ensure they can keep up with demand right next to checkpoint Charlie, at one point orders were just being put in a pile at the service desk as shown in the photo. Also have to pay 50 cent to use the bathroom, absolutely disgusting!

Great location but its always super busy here. It usually takes a bit longer than at regular McDonald’s. The restaurant is very clean and modern. The staff speaks good English. The food is made in a rush and not always looks good. If you dont come during prime time, the food usually tastes on point and you get everything served fairly quickly.

A very handy place to charge my phone! Helpful staff and location was clean. Food brought to the table and plenty of self-service kiosks for those that want them.

I ordered a Big Tasty meal for delivery, but the wait exceeded the estimated time. The food arrived cold, and some items were missing—two bottles of cola and sauces were left out. The courier claimed he ‘didn’t know anything.’ We ended up eating almost without any drinks or sauces. Very disappointed with this service. Don’t order here—it’s not guaranteed you’ll get a complete or warm meal.

Very poor quality/bland food compared to McDonalds in New Zealand. Also expensive for what it is. Gave it at least two stars because the restaurant itself is nice and the order came out quick. Honestly wouldn’t feed this to my dog though. Burger was difficult to finish but I don’t like to waste food.

McDonalds in Germany is so much better than in the US. We wanted to compare American fast food VS German so we thought this would be a good benchmark. First of all, this is the nicest fast food joint I've ever been in as far as atmosphere, dining room, and general layout. It's setup like a cute and hip cafe / coffee shop. The MC Cafe is actually a separate counter in a different area of the lobby so if you're just ordering coffee and or bakes treats you don't have to be in line to the food orders. They also offer a really nice selection of bakes goods. The food was also a slight step above American McDonalds. It was mostly the same but I think the quality of the ingredients is better because it all was higher quality and now of it was greasy. The only wrinkle was probably the service. It was fine but when we asked for Ketchup packets they looked me square in the eye and dropped in one. We ordered food for 4 people so that was of course not enough. On a side note we ordered BBQ, Sweet Chilli and Curry sauce ( which you pay extra for ) and those were fantastic.

It's a great location to eat a burger looking at Checkpoint Charlie, but the area is also very rough around the edges.. take care... Also, keep hold of your receipt to use the toilet. Food was served quickly and correctly

Me and my friend made an order and have been waiting for 20 minutes, while we were trying to tell the staff that our order is lost and they just insulted us with an angry face. In general, we've been waiting for 40 minutes since we placed the order. The staff also didn't seem to care about people's orders, so we saw a man picking up someone's food without showing any receipt. Later, the other man came WITH the receipt but he couldn't get his food, because someone else took it. Shitty service, do not recommend

I was craving a true western delicacy and nothing but McDonalds would do. It did not disappoint, would not recommend coming to the checkpoint Charlie location when the sun goes down, it was looking a little skid row.

This McDonalds is a perfect place to eat and/or use the restroom during a visit to Checkpoint Charlie. This location has two levels and an outside patio on the 2nd level that over looks Checkpoint Charlie. The restroom is free with any purchase or 50 cents without a purchase. We stopped in for some ice cream

Easy I realize the historic significance of Checkpoint Charlie would not extend to the American fast food places around it. That said, it is still hard as a US tourist not to notice a McDonald's just feet away. I've seen McDonald's in some rather inappropriate places a few times, but this one feels like it belongs. But why travel to Germany to eat at a McDonald's? It was quick and easy, as opposed to discovering a new local place with an unfamiliar menu. I was in a hurry to pick up some food to take back to the hotel and to me, getting a burger from this particular location just felt special. The food was good. I had a Classic from their Signature Collection and a large fry. I don't think we have a Signature Collection back home so this was something a little different, or maybe something the same and just marketed differently. Either way it tasted good and I love McDonald's fries. It all disappeared quickly. My order taker was helpful and it wasn't busy when I stopped in rather late this evening. From what little I looked around the place seemed fine and I was in and out with my food in just a few minutes. As McDonald's go, this one was good.

This Mcdonald's store is located in a decent location, in the "American Quarter" of Checkpoint Charlie, it is fairly close to other rival chains nearby such as KFC and Domino's. In the American Quarter, a good amount of big American brands have locations, such as this Mcdonald's store, Starbucks as well as rivals KFC and Domino's. Inside, this store is okay, it is quite a cool feature to have a large McCafe cup outside, which is quite unusual and unique compared to other Mcdonald's stores I have visited throughout Europe, including locations in the likes of London, Manchester, Paris, Barcelona and Rome. The staff didn't seem too friendly, basically typical Mcdonalds staff. There was a satisfactory amount of seating. Due to the touristy location, this branch is slightly busier than others, the location as mentioned is good in the Checkpoint Charlie area of Berlin, but I feel as this store just for me seems more of a touristy hotspot if anything (like the Checkpoint Charlie location), and other factors such as service not being fantastic, I feel this branch deserves just a two-star rating.

Well equipped Mac: four displays to make an order, zone for waiting, second floor, terrace with outside tables, small playground for children. Unfortunately personal is very slow, it's really annoying to wait your order in the weekend. And of course location is very nice, right in the center between most well known sights of Berlin.

I like this McDonald's because you can order from kiosks and pick up your food at the counter! No need to talk to a cashier. Also, you can hang out and watch the tourists as they check out Checkpoint Charlie. I love foreign McDonalds because they tend to have better quality food and flavors that are catered for their specific people.

Dear tourists, nice that you've visited the Checkpoint Charlie! The McDonalds restaurant located here offers the same range of fast food as you find it in the stores in the rest of the world. This store is clean and has a very nice roof terrace. The staff is friendly. The food meets the required standard. Still, I can't really recommend it to anyone who wants to eat well and healthy. The culinary diversity of Berlin has to offer much more! If you want to experience real culture and really good food, you have to walk a few meters to explore the area around the checkpoint. It is worthwhile if you want to eat tasty. Have fun and enjoy your meal in Berlin!