Hôtel de l'Ecluse

The location is just above the old town of Neuchatêl, so it's perfect for shopping or dining. If you'd rather go to the lake, the hotel may not be as convenient, but you'll be on the lakefront after a 10-minute walk. The rooms are between 4 and 5 stars. Our room was small, very clean and had a kitchen (fridge, sink and stove top) which I liked (although I didn't use it). Had we stayed longer, this would have been of great use. The bed was soft and of good quality. The width of the bed could have been a bit wider for my taste, but it was fine (160-180cm I guess based on the room size). The shower was fine, only the faucet of the sink sprayed water as if it was heavily clogged with lime (maybe it's a weird water saving faucet?). But as I said, everything was very clean.

My husband and I arrived with our two young children and received a warm welcome from the hotel proprietor. His personal touch made our stay just lovely. He even recommended restaurants close by where we could have a nice dinner out and enjoy the town. Staff was friendly and the room was very clean and modern. To top it all off, the proprietor send a terrific wine to our room after learning we were celebrating a birthday. Thanks for a wonderful stay in Neuchatel that we will remember for a lifetime!

I had a wonderful stay at this hotel. They have friendly staff. Check in was great. Hotel is very clean. There is a little kitchenette with refrigerator, but you have to get equipment from the desk. They are getting accommodating and have all that you need. Very quiet neighborhood and is close to lake and train station.

We spent a very comfortable three night stay in the more recent rooms. During the day a fair amount of traffic noise, however nights were quieter. The room was clean, spacious and well appointed. Staff friendly and helpful. Venue ideally situated close to the old city. A bit of an uphill slog to the station, so we arranged with reception for a taxi.

Stayed here two nights. We had a great room in the modern block. It was large and bright with good facilities. This hotel is located not far from the centre of Neuchatel and its shops, restaurants and historical sites. Also the lake is within a 15 minute walk. The breakfast was good but was extra however you get free travel passes and tickets for entry to attractions. ||The only downside was the car parking. You have to park in a public car park that is expensive.||Overall it is a good place to stay if you want to enjoy all that Neuchatel and area have to offer.

A small and peaceful hotel near the city center, although there's some climbing uphill and even stairs to reach the ground floor. Everything is clean and most parts are freshly renovated. The kitchenette is a nice addition in the rooms. Surprisingly, there's not enough electric outlets and they are badly located. Otherwise would recommend this hotel.

Stayed at Alpes-de-Lac for one night while visiting the area. The hotel is ok with clean and simple rooms. I had a room with view towards the lake. What a wonderful view!|Restaurant is ok with decent prices.|The staff was very friendly and helpful. |I was lucky to find a parking spot on the street outside the hotel. If you arrive in the rush hour you might not have the same luck though...|Parking permits are handed out for free in the hotel lobby..|

Very bad service! I called concerning à check for my cancellation booking After long waiting someone from the réception can not help me concerning this easy question. They promised to call back But no response at all, now they did not refund à canceled booking.... Thiefs are the same....

The location is just above the old town of Neuchatêl, so it's perfect for shopping or dining. If you'd rather go to the lake, the hotel may not be as convenient, but you'll be on the lakefront after a 10-minute walk. The rooms are between 4 and 5 stars. Our room was small, very clean and had a kitchen (fridge, sink and stove top) which I liked (although I didn't use it). Had we stayed longer, this would have been of great use. The bed was soft and of good quality. The width of the bed could have been a bit wider for my taste, but it was fine (160-180cm I guess based on the room size). The shower was fine, only the faucet of the sink sprayed water as if it was heavily clogged with lime (maybe it's a weird water saving faucet?). But as I said, everything was very clean.

My husband and I arrived with our two young children and received a warm welcome from the hotel proprietor. His personal touch made our stay just lovely. He even recommended restaurants close by where we could have a nice dinner out and enjoy the town. Staff was friendly and the room was very clean and modern. To top it all off, the proprietor send a terrific wine to our room after learning we were celebrating a birthday. Thanks for a wonderful stay in Neuchatel that we will remember for a lifetime!

I had a wonderful stay at this hotel. They have friendly staff. Check in was great. Hotel is very clean. There is a little kitchenette with refrigerator, but you have to get equipment from the desk. They are getting accommodating and have all that you need. Very quiet neighborhood and is close to lake and train station.

We spent a very comfortable three night stay in the more recent rooms. During the day a fair amount of traffic noise, however nights were quieter. The room was clean, spacious and well appointed. Staff friendly and helpful. Venue ideally situated close to the old city. A bit of an uphill slog to the station, so we arranged with reception for a taxi.

Stayed here two nights. We had a great room in the modern block. It was large and bright with good facilities. This hotel is located not far from the centre of Neuchatel and its shops, restaurants and historical sites. Also the lake is within a 15 minute walk. The breakfast was good but was extra however you get free travel passes and tickets for entry to attractions. ||The only downside was the car parking. You have to park in a public car park that is expensive.||Overall it is a good place to stay if you want to enjoy all that Neuchatel and area have to offer.

A small and peaceful hotel near the city center, although there's some climbing uphill and even stairs to reach the ground floor. Everything is clean and most parts are freshly renovated. The kitchenette is a nice addition in the rooms. Surprisingly, there's not enough electric outlets and they are badly located. Otherwise would recommend this hotel.

Stayed at Alpes-de-Lac for one night while visiting the area. The hotel is ok with clean and simple rooms. I had a room with view towards the lake. What a wonderful view!|Restaurant is ok with decent prices.|The staff was very friendly and helpful. |I was lucky to find a parking spot on the street outside the hotel. If you arrive in the rush hour you might not have the same luck though...|Parking permits are handed out for free in the hotel lobby..|

Very bad service! I called concerning à check for my cancellation booking After long waiting someone from the réception can not help me concerning this easy question. They promised to call back But no response at all, now they did not refund à canceled booking.... Thiefs are the same....

Stayed here for 5 nights. Staff is very friendly. Hotel is very clean and quiet. There is a kitchenette, but you have to ask reception for equipment. They have all that you need and will provide it gladly. Hotel is close to the lake and the train station.