Hotel Bristol, a Luxury Collection Hotel, Vienna
Hotel · Staatsoper
Kärntner Ring 1, 1010 Wien, Austria
Highlights
Nestled in the heart of Vienna, this Baroque hotel blends historic charm with modern elegance, boasting posh rooms, an exquisite restaurant, and impeccable service.
"Hotel Bristol Located just across from the famous Vienna State Opera, Hotel Bristol exemplifies classic Viennese charm and grandeur. A part of the Luxury Collection, Hotel Bristoloffers the chance to stay in elegant art deco style or more classic Viennese period rooms with a noble ambience. Arestoration by interior designer Pierre-Yves Rochon has revived some of the original art deco style and underlines the elegance the hotel has been known for since its opening in 1892. Five new spacious Bristol Suites, designed by Pierre Yves Rochon, offer floor-to-ceiling windows and apanoramic view of the Opera and bustling Ringstraße. While all the rooms are stunning, guests will want to explore. Open spaces—the foyer, salons, and stairways—reflect beautiful design details, marble floors, and artwork. Take time to savor a meal in the Bristol Lounge, or gather for drinks after the opera in the intimate and plush Bristol Bar."
The Best Hotels in Austria
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Mar 16, 2022
"Hotel Bristol Located just across from the famous Vienna State Opera, Hotel Bristol exemplifies classic Viennese charm and grandeur. A part of the Luxury Collection, Hotel Bristoloffers the chance to stay in elegant art deco style or more classic Viennese period rooms with a noble ambience. Arestoration by interior designer Pierre-Yves Rochon has revived some of the original art deco style and underlines the elegance the hotel has been known for since its opening in 1892. Five new spacious Bristol Suites, designed by Pierre Yves Rochon, offer floor-to-ceiling windows and apanoramic view of the Opera and bustling Ringstraße. While all the rooms are stunning, guests will want to explore. Open spaces—the foyer, salons, and stairways—reflect beautiful design details, marble floors, and artwork. Take time to savor a meal in the Bristol Lounge, or gather for drinks after the opera in the intimate and plush Bristol Bar."
The Best Hotels in Vienna
·
Mar 16, 2022
"The Hotel Bristol is a historic luxury hotel in Vienna, known for its plush accommodations and illustrious former guests, including Sergei Rachmaninoff and Kim Novak. The hotel features a retro wood-paneled bar and rooms with views of the Vienna State Opera." - Travel + Leisure Editors
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Feb 22, 2022
"If you’re looking for a taste of the ornate design style that so epitomized early 20th-century Vienna, book a night at the Hotel Bristol. The building itself, which dates to 1892, has 130 rooms (including a count of 24 suites) that are excessive in all the right ways: Baroque and Art Nouveau bones, richly patterned carpeting, lacquered furniture, glinting chandeliers, and brocade chairs. It's an incredibly Instagrammable interior—just don’t miss the city’s famed opera house, across the street."
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Aug 3, 2020
LoveTravel1847000
Google
Exceptional hotel that brings you back to another era in time. The bar is small but full of character with dark woods and comfy chairs. It was nice that they gave us a nut mix, olives and popcorn with our drinks. The dining room is elegant with its vaulted ceilings and the service is impeccable for breakfast. ||The room we had was larger than an ordinary room. It had a separate room for the toilet and another room for the sink, makeup table and tub. My one complaint is the shower. When it is turned on, there is no way possible to stop the water from running out onto the floor. |Then there is a separate sitting area and desk with a mini balcony overlooking the Opera House. We were told that the hotel will close in 2025 for a 2 year renovation. I hope they maintain some of its charm while updating the plumbing and electrical work. ||Nice touches include a nightly turndown with chocolates and a note about Vienna’s history. They provide a bowl of apples at every floor by the elevator. Service was excellent for all departments. I’d come back to this hotel as it is centrally located in the inner city ring. Great trip.
Maia T
Google
It is indeed a great and fabulous hotel with the special charm. Evening turndown service with a lady bringing nice notes and chocolate elevates fairy tale stay experience. We were having charming Opera View and it was great. Breakfast hall is simply the best. Reception young lady originally messed our rates with reservation team. However, their supervisor Jasmine has made extra mile to correct it. Overall, it is a great hotel. Special thanks to italian bellman for a welcoming introduction while checking in the room.
Keys B.
Google
Timeless elegance with old-world charm.
The service was exceptional! The staff was very welcoming. From the nightly turndown where chocolate treats and notes were left on the beds to the room service felt luxurious. The hotel has such rich history and the elegance to prove it.
The location was great, and we were able to walk to many attractions.
Rachel L
Google
Absolutely incredible stay- from the checkin we were so impressed! Everyone is so attentive, perfect location, and the breakfast was beyond luxurious. ||Very impressive rooms and view, ammenities were perfect and a five star experience overall. ||Absolutely book this hotel you will not regret it
Meydan B
Google
The staff were delightful and welcoming. It is one of those hotels that feel like it is more of a castle, and you are on a royal visit.|The room was comfortable and very spacious with lots of storage place. The shower had a high level of products and was overall very luxurious.|The breakfast hall is just stunning, in my mind it was an old hunting cabin for lords.|To top it all, we ordered some room services (steak and schnitzel) and of course it was great. Location is obviously very good, just a step from the central street, and right on top of a metro and bus station.
Resort34496287580
Google
Wonderful hotel. The service is incredible. The room is excellent and the “little extras” are wonderful. They give you fruit, water, and wonderful local chocolates. The Concierges are knowledgeable and extremely helpful. There is class in Vienna and the vibe is extended to the hotel. The internet is an opportunity for improvement. But when are treated as a dignitary the stay is amazing.
Fabio Y
Google
My stay at this Hotel exceeded my expectations. I had a wonderful big room, if old fashioned and apparently not recently renewed, which nevertheless was quiet, very clean and friendly. The staff, especially at the restaurant, was competent and friendly. I was very pleased.
Deborah G
Google
Wonderful hotel in a fantastic location. Our room was huge! And the breakfast and bar very good indeed All great but what was exceptional was the staff. To a man, they were friendly and professional and couldn’t do enough to help you. We had a brilliant time.
Sara G.
Yelp
We stayed at the Hotel Bristol in Vienna. She's an old girl opening in 1892 but she's a timeless gem.
Before this spot was a hotel, it was private residential buildings. Specifically, it was the location of a grand Viennese mansion known as the Palais Henckel von Donnersmarck. This palace was owned by the Henckel von Donnersmarck family,
This hotel is of impeccable service. I was pleasantly surprised to find a bottle of champagne waiting for me in my room on the first night. And, each evening, I was treated to nightly chocolates. Yum!
Thanks for the hospitality. I really enjoyed my stay.
Xiaoting X.
Yelp
Second time back and stayed at the opera suite. Gorgeous rooms and decor. It's like living in a museum.
Joseph S.
Yelp
We stay at many luxury hotels and this is one of the finest. We were fortunate enough to get the Opera Suite and it is spacious, beautifully appointed and elegantly decorated. We are here after visiting Madrid after Visiting Paris and on our way to Prague. This has to be the most memorable accompaniment of our trip. The staff is great, friendly from the moment you arrive to the evening cocktails (Ben) in the Bristol Bar. The restaurant has a wonderful,menu and the food was delicious and presented beautifully. The service is friendly prompt and professional. This is our first time in Vienna and the Bristol will definitely be our home away from home whenever going to Austria which we have found to be as desirable as Paris . This will be.a go to destination our future trips to Europe.
Nilsu G.
Yelp
It is indeed a privilege to stay at this location right across the Vienna Opera. The history of the hotel and its royal guests are telling, but it also has the comfort of the 21st century luxury hotel beyond that charm. Everything from the concierge through checkout process are tailored to your needs and as expected. The conference facilities, catering, breakfast and lunch buffets are some of the best that I have witnessed in Vienna but you cannot beat the location. I would strongly recommend it to first timers to get a sense of the Viennese culture in the historical but opulent rooms.
Carolyn V.
Yelp
The Good:
:: the service. top notch, start to finish. from the person checking me in to the concierge to housekeeping to the bartenders, it's all service on point
:: hotel is kept up well!
:: breakfast buffet, while extravagant, is delicious and incredible. you can even make your own mimosas at the mimosa bar!
:: recognition of status with SPG! got a room upgrade that was spacious and lovely. had a private balcony as well!
:: location location location. close to anything and everything. whatever you are looking for is within walking distance!
:: rooms are extremely comfortable and clean
:: turndown service in the evening!
:: use the concierge for terrific recommendations and procuring tickets for events you are interested in
The Bad:
:: you can smoke in the hotel bar, which makes it gross for nonsmokers like myself. i was going to get some drinks and do some work, but when i walked towards the lounge, i could smell the smoke from a distance. quite unfortunate that they don't ban smoking indoors!
The Ugly:
:: none
Would I go back? Believe it. Next time I'm in Vienna, this is my go-to for lodging.
This place is IN.
Jason E.
Yelp
We had an exceptional but admittedly privileged stay at the Hotel Bristol. We were here to attend the invite-only Vienna FilmBall in 2013 as Starwood Hotel's special guests. We were upgraded to one of the hotels finest suites, and given the world for the duration of our stay. The staff, from beginning to end, was eternally friendly and helpful, prompt and courteous, accommodating and forgiving. The generosity of Hotel Bristol, and Vienna, cannot be overstated.
First, the basics: the hotel is well situated within walking distance to many of Vienna's highlights, not the least of which is its location next-door to the world-famous opera house. The interior is classically elegant. Big sweeping staircase, wood paneling, an adorable tiny old school elevator. This hotel is full of unique touches that let you know you're somewhere special. By contrast, our Bristol Suite was classically modern. Beautifully appointed with black marble in the entry bathroom and white marble in the master bathroom, beautiful dark wood floors, and automatic window shades. It even had a sound system to play music throughout the room, which we jammed out to while getting dressed and pumped up for the ball.
Here, it's also about the little tings. For example, in preparation for the ball, I sent my pleated tuxedo shirt to housekeeping to be pressed. It remains to this day, the only time my tuxedo shirt has been appropriately and perfectly pressed. Only in Vienna, a city known for its high-society events, is this possible. I know this is a small thing, but it is the small things that matter, and they matter very much at Hotel Bristol. I've worn my black-tie attire in no fewer than three other cities in the world, and I've never had my shirt pressed as well as it was in Vienna.
Another small thing that's exceptionally thoughtful? The housekeeping service brings its service carts into the room while they're working. No more dodging carts in the hotel corridors or loud vacuuming with guests's doors propped open for the world to see everyone's unmentionables! It's a subtle and wonderfully quiet change. Well done.
Austria is the only country I've visited where I believed I could be accepted as a native son. Others allow integration into the culture but interaction often lacks an unspoken, intangible, but fundamental element which prevents complete assimilation into local culture. Here the intangibles don't exist. Vienna and Hotel Bristol welcomes you fully and completely and it is marvelous. Visit Vienna, and stay at Hotel Bristol.
Shanah C.
Yelp
Bristol -
Obviously this is a beautiful 5 star hotel, but when you are upgraded to a suite, it's EVEN BETTER!! Our room was beautiful, overlooking the Opera house, so we sat on the balcony that evening and enjoyed a free show (Opera house has a large video screen on the outside of the building showing the stage inside)
Perfect location to walk everywhere!! Close to the famous Sacher Hotel, the Spanish riding school, the museums and lots of restaurants.
The staff was very friendly and the breakfast served in the morning (buffett) was AMAZING!!
Colby A.
Yelp
This hotel is extremely beautiful. I got my key and walked into my room and my jaw dropped. The room was almost like part of a palace. There is a hallway with beautiful wallpaper. There is the bedroom and an enormous bathroom. The WiFi is slow if you don't upgrade to high-speed but the hotel is very nice. There is a computer room and a gym.
Jonathan K.
Yelp
Young professional traveling on business. This place is nice in some ways but definitely not suited for the young business traveler.
Specific complaints:
Ignored and made to wait at check-in by front desk staff who were fawning instead over a retired vacationing couple. Frustrating after a long flight and with much work left to do in preparation for next day's meetings.
Breakfast is of good quality, and the breakfast room is beautiful. But check-in here is slow too - many mornings I encountered no host at the host stand and waited several minutes for someone to return. (No apology for the wait.) Then it's another wait until a server at the table approaches and takes a coffee order. Maybe this is acceptable for leisure travelers, but this is too slow and inefficient for business travelers with deadlines and tight schedules.
The room is decorated and set up in old world style, which is charming but not functional in many ways.
Could not open the closet door more than halfway before it banged into the overhead light fixture.
The biggest problem was at checkout, where an unexplained large charge on the bill was challenged by me, but met without serious consideration by front desk staff. It took a great deal of time, phone calls, and paper shuffling for the front desk agent to eventually agree to reverse it.
This property is not well-suited for business travelers. Perhaps it's better for leisure travelers as other reviewers seem to have had a much different experience than me.
Adina P.
Yelp
As an Ambassador level platinum at SPG (over 100 nights a year) you can imagine I stay at hotels a lot and the Bristol is just one of the best. The rooms are cozy and filled with Old World charm. Yes there are only a few plugs and the hairdryer is a weird wall mounted contraption I haven't seen since India or Amsterdam (at another old world hotel) but the lack of modernization is a small price to pay when lounging on your balcony overlooking the Opera House and imaging princes and Presidents of old doing the same.
The location is amazing, sitting in the heart of classical Vienna literally across the street from the Opera House, next to the metro station, and well within walking distance of the architectural wonders this city has to offer, like the Parliament building, Cathedrals, and most importantly the Christmas markets. Food options abound but the local restaurant on-site is equally delicious albeit less generous with the wallet. The breakfast is definitely a cannot miss though with made-to-order eggs, oatmeal, and omelets. The staff is incredibly helpful.
Don't forget you can buy your metro tickets directly from the concierge so you don't have to wait in line or fiddle with the German ticket boxes... Just hop on and hop off in style.
Markus D.
Yelp
A historic gem in the middle of Vienna. The Bristol has a history like few other hotels in the world, and they make you feel it. When you sit in their 19th-century Bristol lounge for drinks you feel what all has happened in this place. For example, the Bristol was the headquarters and central government during the occupation of Vienna in 1945-1955 by the allied forces. This is where the history of Europe as it is now has been drawn.
Rory R.
Yelp
Again just a review of the Bristol Bar.
Having walked passed the Bristol almost every day since coming to Vienna, I finally dropped in to have a quick drink with a friend. Not expecting much I was positively surprised to say the least.
What a fantastic little bar:
Dimmmed lighting
Comfortable chairs
Relaxed atmosphere
Friendly, funny staff
Great drinks menu
Relaxed elegant setting
and overall fantastic experience.
We ordered our drinks and were immediately brought a snack bowl consisting of mixed nuts, chips and wasabi peanuts. (worth 2 stars just for that!)
The drinks were (almost) perfectly made and very tasty.
The atmosphere and staff meant that I could easily have spent another 2 or 3 hours just relaxing here.
I will definitely be back and urge anyone interested in a real classic old school cocktail bar to do the same.
Rachel L.
Yelp
This hotel truly did an excellent job making my sister's honeymoon stay an incredible experience to remember. As an ambassador status guest, they went above and beyond to accommodate an upgrade and provide all the little extras that make a stay memorable. The concierge is also very friendly! Thank you so much!
Sandrine S.
Yelp
The hotel is beautiful, great location and people are wonderful. However, we booked a specific room to get something less desirable. The staff kept stating we did get the Bristol Suite but looked nothing like the picture on the website. The strange thing is our original reservation was canceled and then reinstated but we could not get to it. So something was not right. I think we got downgraded.
Andrew B.
Yelp
Great use of SPG points (off season pricing). The location is perfect and the old style charm and grandeur is fun. Even the elevator is fun. Wonderful staff. Great views. Easy access to the subway and right in the main walking paths for tourists.
Rahul S.
Yelp
Gorgeous hotel. Right near subway stops (although we didn't take the subway at all while we were in Vienna) and close to everything you could possible want. Rooms were extremely spacious and were breathtaking. Staff was very friendly and accommodating. You feel like royalty when you stay here.
2 minor problems: Credit card machine was not working and they thought that my card wasn't working. Second problem involves their restaurant Korso....it sucked. Do not go there. I will follow through with a review on the actual restaurant itself.
Manuel C.
Yelp
Stopped here for a nice respite and a drink. The bar was closed but staff brought us some drinks. I love the classic look and feel to the place.
I might stay next time. The hotel is next to the Karlsplatz metro and the bus tours.
Natalie D.
Yelp
The hotel is in the perfect location. The reason for my 4 star review instead of 5 is that the women staff are RUDE. They would constantly tell me and my family wrong info and after telling or confirming with concierge they would correct their mistake free of charge.
The male staff seemed to be very nice and willing to help. Staff seems to mock tourists a bit though.... Even though that's silly seeing as most of their guests are tourists.
Breakfast was impeccable- the young chef making eggs makes the best and most perfect sunny side up eggs I've ever had!
Rooms are spacious, clean, and homey. Be prepared to flood your bathroom with the old fashioned tub that is really meant for bathing and not showering.
Leah G.
Yelp
I can't say enough about this hotel. The staff, the atmosphere, the food, everything (!) made our stay in September something for the books. The concierge was incredibly kind, and so good with suggestions on where to take my husband on a date night. The 5 course lunch, YOWZA! The complimentary breakfasts are out of this world, and include a mimosa bar. If you are eating there, please get the chocolate creme brulee, I promise you wont regret it. Also, highly recommend staying in one of the opera suites. Opening the doors to the balcony and listening to the Viennese opera in the evenings make for the most romantic trip you will ever take. A++, Hotel Bristol!
Megan P.
Yelp
Amazing hotel, incredible location!! The staff is so friendly and meets every need. They treat you like royalty and the food is delicious. Have a drink at the bar if you can:) loved my time and will be back!
Suzanne L.
Yelp
The location of this hotel is absolutely perfect to see the heart of Vienna. It also provides a great excuse to take in a performance of the opera across the street. I wish I could remember the names of those at the front desk who assisted us because the service we received was excellent. We were so excited to walk into the room and see a chilled bottle of the hotel branded champagne waiting for us. Having the Nespresso machine in the lobby was also a treat in the morning for some extra caffeine while waiting for our Uber. Thank you for a great stay! This hotel is our favorite in Vienna.
Qype User (tomsk7…)
Yelp
Stayed here once a few years ago and was a little disappointed - it's big on old world style and the impression of luxurious grandeur, but it's very expensive and the swimming pool is in a health club round the corner, so not exactly convenient.
Reputedly the "top" hotel in Vienna, it feels to me like a haven for aged aristocrats, rather than for discerning travellers.
William M.
Yelp
Beautiful hotel in a perfect location, however we feel that we were gouged over €100 for a breakfast that we were lead to believe was complementary. The front desk service was indifferent.
Mark G.
Yelp
Superb! Gorgeous hotel and the restaurant serves excellent food. It is expensive, but worth every penny!
James K.
Yelp
I travel a lot and generally stay at pretty nice properties, so I'm relatively hard to impress, but wow, Bristol blew me away! The staff was incredibly friendly and helpful, I was upgraded into a gigantic suite complete with 2.5 baths, a view of the opera house, enough room to do cartwheels in either the hallways, living room, or bedroom (if I knew how), and fresh roses. The food was top notch, location perfect. Really nothing but superlatives to be said.
Charly N.
Yelp
A wonderfully located nineteenth century hotel that was upgraded in the twentieth century. My only objection is that the twentieth century was a while ago. The hotel restaurant is not up to the standard of the rest of the hotel. Generally expensive and worth it.
T. T.
Yelp
My boyfriend and I were put up here on a work-sponsored trip. Everyone from the doorman to reception to the bell hop to the restaurant staff were friendly and accommodating. Our room was quaint and a little dated decor-wise but clean and comfy. We couldn't make much use of the TV, plus they charge for movies, and there was a CD player that wouldn't play CD's. We had a great view of the opera house and the curtains - they don't kid around - we overslept one morning because it was so dark, calm and quiet in our room. Would stay here again although I do wonder about the other hotels in the vicinity...
Anthony P.
Yelp
A beautiful hotel. Plush and comfortable rooms. Very attentive and pleasant service in the restaurants. Concierge is knowledgeable and very helpful. Bell staff is on top of the job. Great location and great food in the restaurant.