Hilton Kuching

Travelled here with family as a celebratory trip for ny husband and daughter and am so glad that I chose Hilton, Kuching. The service here is exceptional and the warmth exuded is genuine and fantastic. They made special effort knowing that it was a birthday outing by decorating the room, my husband and daughter's faces were pricesless when they walked into the room. In addition, there was also cake served as a surprise, truly fantastic hospitality! Really appreciate the team and hard work. Further, the Hilton Kuching team kept updated about my experience through Whatsapp, and this was simply amazing. A simple Whatsapp.message and they get things arranged for you! Would definitely recommend this hotel to all those seeking comfort warmth and luxury!

Stayed here 20 years ago, came back revisit with family on this trip. Still awesome in terms of service, staff is dedicated, amazing. Sunset view from lounge is breathtaking. Room is spacious, breakfast is high quality. Pros: 1. Free car park - just register your car number and you will be free in and out. 2. Lounge - one of the best, equipped, high quality in terms of food and environment. 3. Staff - Staff members are always very warm and welcoming, hardworking, take great care of customers. 4. Location- right at water front, everything is walking distance. Cons: 1. Pool - limited shade, can be very hot and sunny from before 8am until 7pm. Kids pool is big, but very basic, kids will get boring pretty fast without their pool toys. 2. No spa and massage in house, but there are few within walking distance.

Room was nicely designed with good interiors and perfect facilities. The only downside was the food. Breakfast was not that nice, the daging masak hitam was quite tough and watery, and the egg station didn’t take custom orders. I also had a tea break at Koffee but couldn’t get over how sweet the cakes were. The cream didn’t even feel like real cream, it tasted cheap.

We stayed at Hilton Kuching from 23/8 to 25/8, and honestly, it turned out to be one of the best hotel experiences we’ve had. Our original plan was to stay at another hotel, but due to a last-minute booking issue, we decided to call Hilton directly. From that very first phone call, everything was handled smoothly. The operator was so helpful, and I managed to book instantly via phone.||||Upon arrival, check-in was seamless, and the hotel was able to accommodate our request for connecting rooms without any hassle. The front desk staff were incredibly kind and professional, and what truly impressed us was the Hilton Magic Team, who even WhatsApped me to check on our room arrangements, such a thoughtful touch.||||The rooms themselves were newly refurbished, modern, and very comfortable, with an absolutely stunning view facing the waterfront. Waking up to that scenery was just amazing.||||Breakfast was another highlight – a wide spread with plenty of local and international options. We especially loved the Mee Kolo (a must-try!) and the freshly pressed juice station, which was such a refreshing addition.||||To top it off, we had a change of plans and needed to check out a day earlier. Despite the very short notice, the front desk immediately said they would speak to the finance manager, and I later received a text confirming that we would be refunded for the unused night. This level of flexibility and customer care really exceeded our expectations.||||Overall, Hilton Kuching truly saved our trip and turned what started as a stressful situation into a memorable, enjoyable stay. From the warm hospitality to the excellent rooms and food, everything was spot on.||||We will definitely stay here again on our next visit to Kuching!

I recently had a short staycation at Hilton Kuching, and it turned out to be just what I needed calm, comfortable, and refreshing. The staff were warm and welcoming but not so friendly, check-in was smooth and quick. ||The upgraded King Guest Room with River View and the room was spotless, spacious, and well-equipped with all the essentials. The stunning view of the Sarawak River right from my window especially beautiful at sunrise and sunset. which made the stay even more enjoyable. and offered a stunning view of the Sarawak River.||Breakfast was good and variety of both local and international options. I especially enjoyed the laksa, kolo mee and fresh tropical fruits — a true Sarawakian touch!||The location is perfect for a staycation. It’s right by the Kuching Waterfront, so I could take relaxing evening walks, and there are plenty of cafes and local attractions within walking distance. Hilton Kuching delivered a memorable and rejuvenating staycation. Whether you’re a local looking for a weekend retreat or a visitor wanting a riverside escape, this hotel is a solid choice. I’ll definitely be back.

|From the moment I arrived, I was amazed by the warm professionalism of the entire team. My room was upgraded to executive suite overlooking sarawak river. It was spotless, spacious, and thoughtfully arranged for maximum comfort. Not to mentioned the attention to details—from high-quality amenities to prompt room service and the facilties.||A special mention goes to the wonderful breakfast selections at their restaurant—especially the Wok Frying section( freshly made to order char kuey teow, mee goreng mamak and bihun goreng). A must try menu while you are in Hilton Kuching.||I would like to extend my sincere appreciation to Mr. Adrian Teh, the General Manager, for taking the time to engage in a friendly chit-chat session during my stay. His personal touch, including the handwritten Kuching city postcard acknowledging my works of promoting hilton on Instagram, truly stood out. It was a meaningful and memorable gesture.||Kudos as well to Ms. Liew for her outstanding hospitality. Her attentiveness, professionalism, and genuine care reflect the very best of what Hilton stands for. She even took the time to personally communicate with me on her day off—a true testament to her dedication. As a sarawakian herself, she truly reflecting great sarawakian and hilton hospitality combined!!||Thank you to All Front Desk and Executive lounge team: Mr Steve, Ms Shila, Mr Egan for taking care of me during my stay. Not to forget to Chef Nazrin, Chef Jovian Chia, Mr Wahady, Ms Fernie and Ms Betty for a wonderful breakfast experience. I miss Char Kuey Teow and Mee Goreng mamak already!!! Kudos to Chef Nazrin and the team. Simply delicious and addicted.||Terima kasih Hilton Kuching for exceeded all my expectations.||I would definitely coming back really soon.||Love;|THG - The Hilton Guy

If the goal is to overlook Sarawak River, Hilton Kuching is the only choice, especially from the fourth floor. Get ready to take in all of the waterfront sights, from the leisure strollers to avid runners, the display of lights across the river, and the lit and decorated to-and-fro boat services. Spread for breakfast is equally lovely, be sure to try the teh tarik and Sarawak laksa.

Here for a conference with husband. Positives: Great sleep quality, large room, great staff and good location. The pool area is amazing. Pool is good size and no crowds.. no lounger hogging ...i really enjoyed the staff at the pool too. Front door guys are very helpful. Negatives: The food was a little of a disappointment: at breakfast the muffins and donuts were awful, the fruit quality not fantastic. No halal bacon. Vegetable and salad items very limited. Room service had both western and local dishes and wjile local dish was OK the fish and chips was not super fresh,( maybe sat a while before delivery) no salt provided and the chips had a strange taste...not great. Carepet needs replacement. I felt there was cost cutting here...the slippers were the worst quality more like day spa slippers. Slippers are important when the room carpet is old. Room just a kettle no coffee pod machine although good cafe in foyer. For the price overall a little disappointing.

This hotel gets the job done. The beds were singles; on the plus side, my wife was excited not to have to sleep next to me...but they were also only a slight upgrade over army cots. The shower is adequate, although if you're picky about your products, I'd bring your own shampoo and such. It isn't exactly brand new, but it was clean, and I wouldn't be surprised if it's as modern as any of the hotels in Kuching. The breakfast buffet has many options, some even tasty enough. I was happy to see some steamed broccoli and carrots one morning, as just about everything I'd had in Sarawak up to that point was fried, but they were nowhere to be found the following day. The staff is nice enough, although a bit forgetful. The guy who checked us in at the front desk ran my card twice for the deposit, and wouldn't have given our passports back unless I reminded him to go grab them off the copier. Nothing malicious, he just had a lot on his mind. The best thing about the Kuching Hilton is the location. It's a few short steps away from the Sarawak river, so you can easily walk out and wander the waterfront when everything starts to open up around 6:30 or 7 pm. It wasn't exactly full up when we visited, so chances are you can snag a view of the river, like we did. There's a pool. And that's all I have to say about that.

It's a bit of a ride from KCH to Center City Kuching. Having never been to Kuching (which seems to be more Chinese than Miri or Kota Kinabulu) and didn't really know what to expect in terms of my accommodations and the neighborhood. I was pleasantly surprised to arrive at what looked like any other upscale Hilton and near a waterfront promenade. Our business trip team checked in, and got outside to walk around. We really enjoyed the water, the various architecture, the passenger boats navigating the Sarawak River, and some really cool local gift shops. It seemed safer and more interesting than Kota Kinabalu and not self contained like we felt at the Miri Marriott. Inside the Hotel was a nice Chinese restaurant, and a buffet area below that served both dinner and the included breakfast. They also have a bar/club, but I found the tobacco smoke to be uncomfortable. My room was very comfortable and easily compatible to any other Hilton I've stayed. I got 2 nights of good sleep, the first time post jet lag from my flight to Malaysia from the US half a week previous. Staff were friendly and accommodating, and I enjoyed being their guest.

Good location, quality service and amenities. Nice view if you get the river-facing rooms. Nearby shops and malls are just just walking distance.