Harvey Nichols

If you love fashion then this place is for you and one of must shopping list for shopaholic person. Lots of designers clothes, shoes, jewellery and many more instore. I think you can find all major brands under one roof. Even not a bad place for killing time to have a look round. Lots of bars,cafes restaurant on floor 5.

Where to begin... Bought what was meant to be a brand new pair of trainers. What arrived was not. I have been given the run around ever since. Trainers had a scuff on the back of one, laces where different on one shoe to the other and marks on the sole. The spare laces were thrown on top of the shoes and were not in the protective bag. They couldnt even be bothered to put the paper stuffing back inside the trainer. They look to be a display pair which was was not advertised. I called customer service who I had already sent pictures to via email with no response who told me I would have to wait for a refund upto 10 days for them to do an investigation. I had to argue with them telling them it's not my fault why should I wait all I want is my trainers. She told me she would send me another pair only to recieve am email a couple hours later saying there warehouse team had made yet another mistake and that these where the last pair!! That would explain the pair that I was sent!! I sent the pair via there link and was told it would be fast tracked as it was there fault. I'm still waiting no trainers and no money. This is one of the worst experiences of online shopping I've ever had. I have a holiday booked next week and now will not be able to order from else where all I can say is if you need something from this company to be delivered and quality checked with peace of mind you will not get that order from somewhere else. As of yet I'm still waiting 8 days from the purchase date and no sign of getting my money back being told another 10 days so 18 days for something that has nothing to with me fault wise. Ridiculous.

Lovely staff, trendy range of products, great layout, not crazy busy and also managed to pick up some sale items in the food market upstairs. Close to Harrods and right by the tube station.

It's a cafe at the top of a up market Primark. Staff were nice. Afternoon tea looked better than it tasted. Sandwiches very average. Scones were however very good. Worth the money I don't think so. Terrace was unavailable which was a shame

The food is just fine, we had the cheeseburger, Cesar salad, fish & chips and the club sandwich… i cant say i would like to repeat the experience. The service was good though.

Today, I bought some Dior cosmetics and had the most pleasant experience with Virginia, who helped me choose the right shade and was very kind. Highly recommend you to ask for this lady if you need any help with your beauty shopping ❤️

This is a wonderful building and an amazing array of staff. I was here for an event and it was perfect with separate gorgeous bat, as I'm sure you'll agree. And a large room space. Very close to Knightsbridge Station so in a wonderful location. Food for canapés was lovely. The upstairs is ideal for special occasions and events. I have also included a picture of the other eatery here which is very pretty.

Terrible online experience. Supposed to be 1-3 business days delivery. Not even despatched after 4. Called customer service and “not taking calls at this time” during the advertised open hours. A premium retailer with horrible online shopping experience. No idea when or if might get delivery.

If you love fashion then this place is for you and one of must shopping list for shopaholic person. Lots of designers clothes, shoes, jewellery and many more instore. I think you can find all major brands under one roof. Even not a bad place for killing time to have a look round. Lots of bars,cafes restaurant on floor 5.

Where to begin... Bought what was meant to be a brand new pair of trainers. What arrived was not. I have been given the run around ever since. Trainers had a scuff on the back of one, laces where different on one shoe to the other and marks on the sole. The spare laces were thrown on top of the shoes and were not in the protective bag. They couldnt even be bothered to put the paper stuffing back inside the trainer. They look to be a display pair which was was not advertised. I called customer service who I had already sent pictures to via email with no response who told me I would have to wait for a refund upto 10 days for them to do an investigation. I had to argue with them telling them it's not my fault why should I wait all I want is my trainers. She told me she would send me another pair only to recieve am email a couple hours later saying there warehouse team had made yet another mistake and that these where the last pair!! That would explain the pair that I was sent!! I sent the pair via there link and was told it would be fast tracked as it was there fault. I'm still waiting no trainers and no money. This is one of the worst experiences of online shopping I've ever had. I have a holiday booked next week and now will not be able to order from else where all I can say is if you need something from this company to be delivered and quality checked with peace of mind you will not get that order from somewhere else. As of yet I'm still waiting 8 days from the purchase date and no sign of getting my money back being told another 10 days so 18 days for something that has nothing to with me fault wise. Ridiculous.

Lovely staff, trendy range of products, great layout, not crazy busy and also managed to pick up some sale items in the food market upstairs. Close to Harrods and right by the tube station.

It's a cafe at the top of a up market Primark. Staff were nice. Afternoon tea looked better than it tasted. Sandwiches very average. Scones were however very good. Worth the money I don't think so. Terrace was unavailable which was a shame

The food is just fine, we had the cheeseburger, Cesar salad, fish & chips and the club sandwich… i cant say i would like to repeat the experience. The service was good though.

Today, I bought some Dior cosmetics and had the most pleasant experience with Virginia, who helped me choose the right shade and was very kind. Highly recommend you to ask for this lady if you need any help with your beauty shopping ❤️

This is a wonderful building and an amazing array of staff. I was here for an event and it was perfect with separate gorgeous bat, as I'm sure you'll agree. And a large room space. Very close to Knightsbridge Station so in a wonderful location. Food for canapés was lovely. The upstairs is ideal for special occasions and events. I have also included a picture of the other eatery here which is very pretty.

Terrible online experience. Supposed to be 1-3 business days delivery. Not even despatched after 4. Called customer service and “not taking calls at this time” during the advertised open hours. A premium retailer with horrible online shopping experience. No idea when or if might get delivery.