Go Place

A bit out of the way but what a great place to relax and feel pampered. I spent 6 hours here with friends and could have kept going. Bouncing from saunas to hot tubs, to loungers was extremely relaxing. And the price point is great.

Went there on New Years Eve, with couple friends and had the best time. The service, food and all hot rooms were really great and clean. I had a Lymphatic Detox Massage from Angela. She was the best, perfect pressure and care she showed to whole body. Definitely recommend it 👍🏼

I'm sure my review won't be the only one like this today.. I've actually been once before and had a nice time, however, we attempted to do a mother/daughter day today and after driving from Oakville we were met with a 4 hour wait!! We expected it to be busier than normal due to holidays, but not THAT busy. We attempted to call last night and this morning to check how busy it was (if at all) and the phones weren't answered. We took a chance, drove an hour, and wound up disappointing a group of girls that were really looking forward to a nice day at a spa for the first time. All this to say that this could have been avoided by A) answering phones!! and B) having an online reservation system of some type. Simple really. It's almost 2025. Let groups book online and give them time slots. How relaxing is a spa when it's at capacity?? That defeats the purpose.

First timer here, I personally have no expectation on this place. My partner have been here a couple time and said it was a great experience. We ended up going on our anniversary and my experience here is very pleasant. First impression is you check in at the front and they give you a badge and that badge contains everything you need from opening lockers and ordering food that is available inside. Facility is very luxurious and this is the place where you want to wind down, especially your in the city that you have no time to relax. Lots of room and space. Spa rooms are available in different temperatures and as well an ice room. There’s also a gym inside for those who wants to work out. Staffs are very attentive and polite and always keep things tidy and clean. Overall, the experience is something worth going here for. I highly suggest do start in the morning and stay here as long as you can and enjoy peace and quietness. I would definitely be back again and I suggest give this place a visit whenever you’re in the area! Definitely a 5 star experience!

I recommend NOT going during the holidays. December 23 2024. They don’t change the beds as it is the busiest time of the year. I waited 30 mins for a towel that never arrived. I asked nicely three times to the same lady, then she disappeared. Then I asked another lady and she told me they were out of towels. If I only knew I would have start doing the line for a room instead. Yes we had to do the line for everything. I’m very disappointed. This was one of my favourite places, I brought my family, so they could enjoy the time there unfortunately many spots were dirty. The planning for the busiest days of the year should be way better.

Loved this place. great atmosphere and the interior design is amazing. There’s so much to do. I got a registered massage which id rate 7/10. The rooms are great, I’d recommend some essential oil scents though. The place is very clean and the staff are very polite. I absolutely love that this place is 24 hours and even has a gym. The bubble tea and sashimi was surprisingly good too. Definitely coming back.

This is not a 5 star luxury spa. The Four Seasons is a luxury spa and I regret trying this place. They cram so many people into this “spa” that there is no where to sit and you spend time scouring for an empty spot, you also have to wait to be seated to eat and you’re nothing but a number to them and in the few hours I stayed, I saw very little sanitization between people using various mats, pillows, etc. Everything is an extra charge - what “5 star luxury” spa gives you paper thin “robes” with no pockets and you have to pay $3.50 for slippers less you walk around barefoot and everyone gets warts. Every “room” was filled to the max with people bringing in their work/personal laptops and backpacks to various rooms. This is not sanitary. Never again!

Went to Go Place Spa with my best friend last week. Had a great and relaxing time with her. Wanted to make this review to point out the amazing ladies who did our pedicures Cammy and Stephanie. They were friendly and engaging. Shared laughs and walked away with beautiful pedicures. Highly recommend these 2 if when you go in!

A bit out of the way but what a great place to relax and feel pampered. I spent 6 hours here with friends and could have kept going. Bouncing from saunas to hot tubs, to loungers was extremely relaxing. And the price point is great.

Went there on New Years Eve, with couple friends and had the best time. The service, food and all hot rooms were really great and clean. I had a Lymphatic Detox Massage from Angela. She was the best, perfect pressure and care she showed to whole body. Definitely recommend it 👍🏼

I'm sure my review won't be the only one like this today.. I've actually been once before and had a nice time, however, we attempted to do a mother/daughter day today and after driving from Oakville we were met with a 4 hour wait!! We expected it to be busier than normal due to holidays, but not THAT busy. We attempted to call last night and this morning to check how busy it was (if at all) and the phones weren't answered. We took a chance, drove an hour, and wound up disappointing a group of girls that were really looking forward to a nice day at a spa for the first time. All this to say that this could have been avoided by A) answering phones!! and B) having an online reservation system of some type. Simple really. It's almost 2025. Let groups book online and give them time slots. How relaxing is a spa when it's at capacity?? That defeats the purpose.

First timer here, I personally have no expectation on this place. My partner have been here a couple time and said it was a great experience. We ended up going on our anniversary and my experience here is very pleasant. First impression is you check in at the front and they give you a badge and that badge contains everything you need from opening lockers and ordering food that is available inside. Facility is very luxurious and this is the place where you want to wind down, especially your in the city that you have no time to relax. Lots of room and space. Spa rooms are available in different temperatures and as well an ice room. There’s also a gym inside for those who wants to work out. Staffs are very attentive and polite and always keep things tidy and clean. Overall, the experience is something worth going here for. I highly suggest do start in the morning and stay here as long as you can and enjoy peace and quietness. I would definitely be back again and I suggest give this place a visit whenever you’re in the area! Definitely a 5 star experience!

I recommend NOT going during the holidays. December 23 2024. They don’t change the beds as it is the busiest time of the year. I waited 30 mins for a towel that never arrived. I asked nicely three times to the same lady, then she disappeared. Then I asked another lady and she told me they were out of towels. If I only knew I would have start doing the line for a room instead. Yes we had to do the line for everything. I’m very disappointed. This was one of my favourite places, I brought my family, so they could enjoy the time there unfortunately many spots were dirty. The planning for the busiest days of the year should be way better.

Loved this place. great atmosphere and the interior design is amazing. There’s so much to do. I got a registered massage which id rate 7/10. The rooms are great, I’d recommend some essential oil scents though. The place is very clean and the staff are very polite. I absolutely love that this place is 24 hours and even has a gym. The bubble tea and sashimi was surprisingly good too. Definitely coming back.

This is not a 5 star luxury spa. The Four Seasons is a luxury spa and I regret trying this place. They cram so many people into this “spa” that there is no where to sit and you spend time scouring for an empty spot, you also have to wait to be seated to eat and you’re nothing but a number to them and in the few hours I stayed, I saw very little sanitization between people using various mats, pillows, etc. Everything is an extra charge - what “5 star luxury” spa gives you paper thin “robes” with no pockets and you have to pay $3.50 for slippers less you walk around barefoot and everyone gets warts. Every “room” was filled to the max with people bringing in their work/personal laptops and backpacks to various rooms. This is not sanitary. Never again!

Went to Go Place Spa with my best friend last week. Had a great and relaxing time with her. Wanted to make this review to point out the amazing ladies who did our pedicures Cammy and Stephanie. They were friendly and engaging. Shared laughs and walked away with beautiful pedicures. Highly recommend these 2 if when you go in!

Love coming to Go Place! However it can get quite busy and sometimes there is a waitlist in effect which is a bit of a bummer. At least there a lot of restaurants to hang out in at First Markham Place while you wait for your turn. Time just flies by when you're in here - we usually spend all day / night in here and leave at 2am - the latest you can leave without getting charged another day. The food is pretty good too. There's just something about eating in the comfy clothes they give you. Overall, Go Place is a great place to spend a relaxing day.

Do not go here on a weekend! I went around 11am on a Saturday and the place was already 80% full. By lunch time the restaurant area was at 90% capacity. Food by the way was delicious. Ordered fried rice and sweet and sour pork and a couple of drinks. They came out in a timely manner despite it being busy. Good portion size too. However I could not enjoy the full experience because there was so many people. It's like night and day compared to when I went during a weekday. It's also noisier on weekends. At least the hot tub and steam room areas were still fairly empty. I did get to use the gym and played billiards this time and use the massage chair (which costs extra). They have complimentary shoes you can borrow if you want to run on the treadmill. Good for Go Place for the increase in popularity but I will never go back on a weekend.

I received a free entry pass from a friend so I decided to make use of it. I didn't use the jacuzzi as I didn't feel like renting a swimsuit. However I do wish it was gender neutral since currently there's a separate jacuzzi area for men and women. Initially. I wanted to book a massage appointment and I tried booking one week in advance however they didn't have any availability during the day. The weird thing is the spa services seem quite empty whrn I walked by the area. I did try the six or seven rooms and though each room has a different benefit personally I feel that 4 out of the 7 were just regular steam rooms with different temperature. There is one cold room and a infrared section with red light therapy. There is also a calm room where people can sleep. I didn't really understand some of the rooms as it felt pretty repetitive. Overall I would say the place is nice and it feels luxurious for a spa however I probably wouldn't return. The price is quite steep and I don't feel like I fully enjoyed the experience. I've been to really nice spas with cold water and hot water plunge and sauna however I feel that this place is just mediocre. Maybe it's cuz I had a different expectation of the type of services available

My partner and I came here on a Monday for our anniversary and it was a great experience. We started off with the saunas which had different levels of temperature and humidity. Next we got a relaxation massage and Aida was really good. At the restaurant, there were admittedly few items that I really wanted and they were sold out of dim sum, but the unagi rice was impressively good. We spent some more time in the saunas and the lounge chairs and overall it was a super relaxing experience. The only qualm I had was in the infrared light room, which stunk of smelly feet and had several people loudly talking inside. I would definitely come back here to spend the day!

It was my first time this weekend and for my friend and we loved it. It's nice and quiet and had lots of things to do. I was looking forward to lunch since everyone raves about the food unfortunately it was huge disappointed. Our food was way too salty and not tasty at all. The dessert we wanted to try was sold out?? I would only go her for the spa not for food. The waitress serving there around noon need to attend customer service seminar she clearly was having a bad day or needs more training. We got there around 9:30AM and left around 2:30pm and people were waiting. Be sure to go early!!!

This spa is 5 star excellent!!! Very busy with families and groups on weekends. Best day to go is either Monday or Tuesday for a real relaxing experience. It's busy while not too busy. If you can book any type of service massage their team well delivers its always always full when I go. Would return here again. Prolly buy the package special at 10. Everything was A++++ The different temperature rooms was well experienced. I could not access that volcanic room it was tooo hot in there.

I've gone to this place numerous amount of times and have spent over hours there. I came across this place from my old manager who had gone here during the holiday season. He mentioned he had loved his experience here and told me I should check it out. It is a expensive spa, but the experience/vibes make up for the cost of this spa. The spa offers around 5 heat therapy rooms and 1 cold room. Along with a gym and a restaurant on site. They offer massages as well either in the community area or in one of the private rooms on the second floor. There's plenty of towels around the facility if needed and are being replenished almost instantly. There's people walking around to make sure the rooms and facility is up to high standards. Its well maintained. I really enjoyed the private hot tubs separated by gender. For some people that don't feel comfortable being around men this is great for that reason. Although some may not like this aspect of this spa. Planning on making another trip down to this spa soon!

I don't even know how to begin to describe this place. It's like a Disneyland for massage lovers. Admission is around CAD$70 but you add $15 surcharge if you want to stay overnight. If you get dinner or breakfast as well as one of their specialty massages, your bill can come out to $250 or so. Be that as it may, I felt like a million bucks after leaving the place. And that feeling of well-being is priceless. They have a bunch of saunas you can soak in like the salt room. I loved the lava room - the floor is so hot you have to run on tiptoes because it feels like your soles will burn if they stay on the floor too long. There's a cryo chamber where the air is so cold, it'll stimulate your brown fat into mobilising, stimulating your metabolism. I loved the 60-minute deep tissue massage. The masseuse really got into the knots of my muscles and rubbed them into oblivion. I felt like a well-kneaded slab of dough after. My friend who got the same treatment started snoring within minutes of her massage starting. That's how relaxing it was. The food is tasty too. I had a sushi platter for $20 and it was filling. The dining room is open till late so if you have a hankering for anything tasty, they can cater to your palate. They offer dimsum, sushi, Korean dishes and what have you. The showers are well-appointed. They have L'Occitane products at your disposal. If you're not fond of going barefoot in the shower, bring your own rubber slippers to wear during. We slept in one of the infra red beds and had such good rest that we felt totally disoriented when we woke up. The only issue we had was that passers-by tended to be noisy as they walked. The activity died down at around 6am. That's when everyone had gone to bed. I can't wait to do this experience again with family and friends. What better way to bond than by going for a night of R&R? You won't regret the splurge. You deserve it!

Amazing expensive spa! But it's worth the vibes and pampering!!! I had an exquisite experience at this upscale spa, although the cost might be a bit steep at $68.95 plus tax and gratuity, this fee covers standard spa wear, a locker for personal items ,and shoe locker. Despite the pricing, the food options are reasonably priced, and the facility maintains a high standard of cleanliness and maintenance. With a variety of ways to relax, from luxurious but costly massages to simply enjoying their treatment rooms, there's something for everyone. I'm definitely planning to return for another indulgent visit. Total bill admission with 30 minute dry message, purchase of slippers food and robe borrowing, $179

A place where you can relax and stay for hours long. There are six therapy rooms and one area designated for infrared red. Upon arrival you check-in and present a government issued photo identification card. Each guest will be given a numbered bracelet that assigns to your shoe cubby and locker. You do a quick bag check and head up to the escalator. Shoes must be removed and have the option to purchase slippers. You are greeted and given a set of clothing (top and bottom) to change. The bath house consist of jacuzzi baths however they are broken and doesn't work. We spent 8+ hours at Go Place. You have the ability to leave the facility (one time only) and may return back within two hours without having to pay another admission fee. If you do decide to leave and return back, you must pay your bill prior. I saw guests bringing their own personal laptop or tablets to do work, study, gaming and/or watch shows. We also booked a massage and facial. The massage was amazing. My masseuse Jade was exceptional. Skip the facials, they're not worth it. I hope they will fix the jacuzzi spas. Best to go during the weekdays in the morning. I did notice in the morning they play a soothing relax music in the background. Then at around 5pm they change the music to electric/techno music which I did not enjoy. Overall I would recommend it for others. Next time

Such a great place to unwind and relax! Everything is extremely luxurious and they focus on service. I initially thought this was a typical Korean spa, but learned that it's not when I got there (perhaps Chinese). 10/10 I would return even though it's $65 CAD. It's located in the FMP plaza which is jam packed with restaurants, grocery store, convenience stores, boba shops, and more! So expect parking to be difficult to find. It took me 15 mins to get parking on a Friday afternoon. Overall experience: - As you enter the facility and check in, you're already welcomed by the grand entrance. You check in and given a card to enter through security (yes, they check your bags). You'll pay for everything at the end. - Going up to the changing room (men's and women's are separated), you're greeted by a staff member at almost every turn so you'll never be lost. You'll drop off your shoes and then into the changing room where you'll get a set of lounge clothes to wear. - The changing room includes hot tubs and steam room. Here, it's different than your typical Korean spa because at Go Place, you'll wear swim suits. It's optional, but everyone there had on swim suits. Tip: you can bring your own or buy one for $15 CAD - Dining was pretty good. The food wasn't spectacular but tasty enough to be satisfied. The prices were well priced IMO (pork katsu and udon for $14.99 CAD). You have to make reservations first and they get busy, so I suggest making reservations asap if you're hungry. You can order drinks (coffee, soda, boba) in the general lounging area - General lounging is super nice! There are different sections to lounge as well as different hot room (like Korean spa). There's also a gym (shoes provided) and game room. There are small towels near each hot room. Overall, it's a great place to relax. I was a bit surprised how busy it was at Friday noon. It got busier towards the night so definitely be on the lookout for that.

For this review I'll be going over the food at this place. Get the fruit platter, 18 bucks for amazing quality fruits. Very fresh and sweet. Best grape and watermelon I had in my life. The dinner menu is amazing, the beef teriyaki medium rare is unreal, better than the keg. Sashimi is ok, better than a lot of other places. Snow flake sushi roll is a must order.

Been to Go Place a couple of times now, its always a fun time! I always go back (but not regularly maybe a few times a year. Pros: - great place close to the city to relax - 24 hours is nice - food has improved, tasted amazing, great you can order food to any table or within the restaurant (faves are sushi, teriyaki, smoothies or bubble tea) and its fast - variety of rooms hot and cold are so nice - variety of spaces to work + also play board games or do something else - large women's section for cold waterfall or hot tubs is nice Cons: - change rooms in womens section is tight (I assume to fit a lot of lockers) - busy on weekends (make sure to arrive in the morning to not wait) - cost of everything is high (pay for entry, service fee, food / drinks, slippers and more) - regular massages are "ok" but for their cost I prefer the massage chairs costing $6 or so (so good for 20 minutes) - which enclose every muscle group - steam room in womens section is dirty (but generally go place is pretty clean)

As of Jan 2024, if you reserve for an RMT massage (60 mins for $210), you would only need to add $20 to get access to their relaxation facilities. However, if you order a non-RMT massage (60mins for $110), you would still need to pay their admission price ($70) to use their relaxation facilities. RMT $210 + admission $20 = $230 Non-RMT $110 + admission $70 = $180 Admission only: $70 12% service charge on top of everything Food was surprisingly fairly priced + delicious (Korean pork bone soup was $14 and a bbt is at $7) Coming here on a weekday before lunch, it was starting to get busy and after 1pm, it was getting crowded + a bit noisy. However, not unacceptable, you would still be able to find a seat and if you are lucky, a lounging chair. The place is well staffed and they walk around to tidy things up attentively. The clubbing music that some reviews have mentioned is not true, in my opinion, I would say it is an upbeat instrumental music after 3pm but not annoying party music and still it is kept at a low volume. I am not sure how they are going to manage the increasing customer traffic given its popularity but it will be a determining factor for guests' overall experience I strongly believe.

Blown away by how clean and luxurious this spa was. There were four jacuzzis with varying temps, a couple massage jets, cold shower, and sauna. The shower and makeup room were stocked with Loccitaine products and Dyson hair dryers. The common areas have board game rentals, multiple hot rooms, a computer room, a restaurant (with full dinner options, but boba seemed like the way to go), and huge reclining seat-beds. Attentive staff and wonderful experience. Would highly recommend. Definitely remember to get on the waitlist like two hours before you want to check in - there was a HUGE line and so many groups were waiting in the lobby because they didn't get on the waitlist earlier.

On our trip to Toronto, we decided to check out Go Place. We opted to go on a weekday when we were told it would be less crowded. We did not make any spa appointments. The website is very clear on what their facilities provide and what you need. Bring your ID to check in. And yes, the hot tub/ sauna areas are divided by gender. Everything else is co-ed. First, it's about a 40 minute drive from city of Toronto (with traffic) but easy to find. There is a large parking lot and it's next to a large Asian Grocery Store (lots of snack options there that we don't have in the US so take a look). When you check in, you are given a wristband with a locker number. You pay when you check out. And security did check our bags. The only clothing items you can use of your own is a swim suit. After security, you go through and upstairs. The escalator wasn't working and the regular stairs are steep. There is an elevator around a corner though. Your locker number also is the number for your shoe cubby. There are staff members to walk you through everything if needed. After that you go to the locker room area and they give you spa wear. Sizes range up to 6x we were told. I think the regular spa wear is sized down and the larger spa wear which is a thick bathrobe consistency requires a deposit which you get back when you return it. I did have to ask for a larger outfit which actually is more comfortable. Slippers are not included but you can buy a pair there. I love that everything is cashless and through the wristband. There are several different rooms and areas. Like infrared, salt, and ice. My favorite was the ice room. A surprising highlight was the food they offer. I'm always skeptical about places where you have to buy their food. They have a sushi chef onsite. The menu is largely Asian inspired but there are wings and fries as options as well. The pork katsu was a favorite! The one negative (for me) is the workout area. It's nicely set up with good looking equipment but you are not allowed to use your own workout clothes or shoes. You have to borrow sneakers from them (kind of like a bowling alley) and workout in your spa wear. I didn't ask but maybe you can request a new set after working out. It would make more sense to have this area set up by the locker rooms so people could change if they wished. Overall, we spent several hours there and had a relaxing, enjoyable time and would return in the future.

I highly recommend Go Place, I love this place. Check in was super easy and quick. I was given a bracelet that would be my locker and charge all expenses on it. I put my shoes in a locker which was very clean and scented. I headed to another desk and was given pajamas. I also paid extra for the slippers. The lockers are very clean and employees there are often seen cleaning. There are multiple jacuzzi with different temperatures, 3 hot ones and one cold one. There is also a steam room and a water dispenser, all L'occitane brand The showers have shampoo, conditioner, and body wash. Towels are provided. The vanity area has a dyson blow dryer and hand cream. The place is beautifully decorated and spacious. There are multiple salt rooms at different temperatures, a fitness center, computer area, yoga and nap room. The cafe has delicious foods. You can rent games or buy a deck of cards. I love this place and I could live here.

Woke up at 6 am to go to GO place for the entire day until 8 pm. To be honest I'm adding this place to my list of places I would go to if I got into an argument with my future husband. If he's ever looking for me tell him at GO place sleeping there for the night. GO place is open 24 hrs and you can stay there overnight for a $15 surcharge on top of the admission fee. For the price of $68.95, you get access to 7 saunas and therapy rooms. I tried out all of them and my favourites would be the amethyst room and jade room. The amethyst room was the perfect temperature just to lie down and relax. The jade room was the perfect temperature to sweat it out without torturing yourself too much. However, the volcanic rock room was actually WAY WAY too hot for me the floor was actually lava and even the mats in the room were burnt. The service is also very generous from the moment we walked into the building and were greeted in the lobby. As for the food it was super delicious and they had a lot of variety. The price points for the food were very similar to a Chinese restaurant in Toronto. My sister and I went with my mom and her group of friends. We shared all the dishes together. The food we ordered: - Sushi Combo $20.99 (My favourite) -Sausage Fried Noodles $13.99 -Fries $5.99 (Another of my favourites, tasted like Costco fries yummy) -Black Sesame Ice Cream $3.99 (FYI this is one really small scope of ice cream with two sticks of pocky and a strawberry) -Pork Chop Rice with Lemongrass $15.99 (My sister's favourite) -Seafood Noodles $20.99 The bathrooms are also very clean and tidy. They have bidets in the bathroom stalls to the left and there are toilet seat covers. The soap also smells super amazing. Overall you are paying for the services of a luxury spa and it is super clean. I did not have a chance to go in the jacuzzis but I will next time! I recommend this place if you want to go out with some friends to relax and treat yourselves. The place itself is super clean and they have a lot of workers constantly cleaning and tidying all day. A COUPLE OF TIPS!! - The reclining chairs have phone chargers on the left arm of the chairs. So if you are in the quiet room taking a nap charge your phones while you sleep. - If you would like a blanket just ask the person at the service desk near the staircases. -There is a 12% service charge added to your bill from the restaurant - They have little cubby areas for you to put your phone and other belonging in outside the saunas. You can lock them up with your bracelet so they do not get damaged by the heat.

This is my nth time coming to GoPlace. The first few times, they were the same experiences as everyone else. I was able to properly enjoy all the sauna (hot and cold) rooms, the restaurant (it's not that much more expensive than outside) is alright, and the service wasn't top-notch--some employees can be a bit aggressive, just like the staff you find in Asian grocery stores (chastising me for asking for one more towel? Really?). You don't really get what you pay for if you only stay for a few hours. However, for my last visit, I actually decided to purchase a few spa services and I was quite underwhelmed. First of all, it was impossible to communicate because they did not answer the phone and did not answer emails quickly either, when asked, it was due to the spa being "busy", no apologies. There's also a clear price increase of $15 for the entry fee. For the price I paid for these treatments, I was expecting to feel relaxed but I did not feel anything at all. The masseuse did not apply pressure and they left out/missed many important steps for the treatments (which I expected them not to, given the price). I was disappointed and surprised about this. I also found out that they did budget cuts because a lot of the amenities in the men's change room were missing. Let me not forget the broken escalator lol but that's not important. The jacuzzis are broken a lot too. The entry attendant was not there a lot of the times. So, I probably won't come back here again. It's nice for a one-visit type of thing, but... I'd just relax at home.

Been meaning to give this place a try before COVID. Finally the day has come. Massive facility with many different dry temperature rooms. Saunas were in the gender specific rooms which could be a deal breaker for some couples. Place was tidy and clean and definitely worth a visit. Didn't try any of the food options as there were many other restaurants around that I wanted to get to. I can see why many people would spend a day here but I was just here for 3hrs.

I finally got to experience Go Place Spa over the weekend and enjoyed it. From entry to service, everything felt premium. They give you a wristband and complimentary spa outfits during your stay, and you can use the wristband to unlock your locker and even order food and services, all billed to you when you exit. They have a couple of robot servers delivering drinks which is pretty cool. There's an entrance fee of $65, which has increased by another $15~ since last year. However, if you order a 10-pack, it's around $50. I heard there's also a birthday deal on the week of your birthday; if you come during the weekday and bring three guests, your entry is free. Multiple rooms from various cold to hot temperatures. Very soothing but also hard to distance if that matters to you. My favourite is the one with crystal stone walls. There are board games you can check out in the lounge area, a gym and billiards. The place opens 24hrs so you can stay all night too as there are comfy couches for you to sleep on. The food and drinks are reasonably priced. We enjoyed our sushi and rose/lychee tea we had there. Unlike the other reviews that mention some sort of language barrier, I had no issues with communicating with the staff in English. I did purchase RMT massage for deep tissue. They made a point to tell me they only had male massage therapist available and whether it's okay. I didn't mind about gender as long as they are good and the massage was great! The only damper to the experience is the washrooms and hot tubs on the women's side are not that clean. You can see red bacteria growth on the side of the tub from it being constantly moist there. The restroom near the women's change room is smelly and we have a phobia of stepping into a wet toilet stall bare feet. However, we used the washroom on the third floor where they provide the massage services, it's much cleaner, dry floors and well maintained. They don't offer you slippers by default, so you need to pay extra. They do provide some premium shower supplies from L'Occitane though. Overall 3.5 stars due to the cleanliness of some spaces but would still love to visit again.

This one of its kind luxurious spa experience is a MUST for everyone visiting Toronto. The entrance fee is a bit steep but definitely worth it. I enjoyed the sauna and spa in the womens area. The showers we decked out with loccitane body and hair care as well as dyson dryers. The restaurant is good and reasonably priced as well! We got a sushi roll, a katsu pork and udon set, as well as a korean stew.

I finally got the chance to visit Goplace Spa after hearing amazing things about it! I came on a Monday around noon, so it wasn't too busy or packed. Upon arrival, you're greeted at the front desk and you register your name and phone number and you receive a bracelet that will track all your expenses (food, extra amenities such as massages, facials, etc.) and then you pay for everything in the very end when you leave. It's $65.95 for admission, you can stay however long you want. Additional charge is when you stay past 2am for the overnight fee (I think it's +$15). Security will check your bag at the gate and no outside food or liquid is allowed. Inside the women's bathhouse, there's a towel desk and you receive a complimentary pyjama set that you need to change into when you are using the amenities. There are 2 jacuzzi baths, 1 sauna, and a lot of showers. Wear your bathing suit here. Each shower has complimentary shampoo, conditioner, and body soap (all smell amazing). Unlimited towels. Slippers are $3 each (you cannot wear your own slippers). Complimentary hair and body products as well, and they have Dyson hair dryers. On the outside of the bathhouse, that's where all the other amenities are. Your admission includes all the treatment rooms, computer room, gym + pool table, board games, and sleeping room. Food and drinks are additional charge, there are QR codes everywhere to scan and order. A cute robot will bring you your drink. Inside the cafe, very spacious and comfortable seating. Service was super fast and the servers were really nice. My party of 3 ordered the chicken fried rice ($14), chicken wings ($10), and Snow White maki rolls ($15). The maki rolls were soooo good, definitely order this when you're there! Overall, it is a very relaxing and calming place to be! My party and I ended up staying for 7 hours (my total bill was $103). We took a nice nap inside the sleeping room (you can ask for a blanket for free). The place is very clean, and service is amazing. I will definitely be back some time. It's a nice break from the outside.

I love this spa!! I really wanted to find a place to relax while visiting Toronto and this was perfect. Very similar to a Korean spa, which I'm familiar with. They had nice l'occitane shower and body products. If you forget a swimsuit you can get one for $5. I spent 7 hours here sweating my stress away and eating delicious tea and fruit

Talk about boujee! So this reminded me a lot like those Korean drama spas where all the rich people go to. I was very limited in time but got a massage here. Definitely well worth it. I had to leave 430 pm and got there 3pm and was initially told by front desk it was booked. I then went up to the 3rd floor and asked directly and was able to get a slot during that time! My masseur (Nancy) was great. She did a dry and oil massage and had great pressure. As for the place, there is a plethora of options: various saunas, ice/cold room, a lunch room that serves boba too, a gym, and even a video game room. They even had a pool. If I had enough time, I would definitely stay here for a day and even overnight to relax. It was fairly inexpensive for just the saunas (~$50 USD). If you're planning on using the pools, bring your swimsuit.

I recommend this place for couples. I would not go with a friend unless we were very close as the saunas will make u sweat very much and u will be disgusted with one another. Another plus is the restaurant which was actually very reasonably priced and delicious

Sadly has gone down hill been coming for years no longer returning. Used to be amazing place with good food and lovely kind people everywhere. Now it is crowded noisy and the portions to all the food has gone out the window. Sadly got gift cards which isn't worth it so that is money wasted. And just can't believe the service in the dining hall it was horrible. Little example is when you used to get tea they would pour it for you every time this time nothing they walked away and stood at the front doing nothing and then after when we where not even finished our tea they took the candle which keeps the tea warm. Not worth it just a huge money grab now.

Location This place is located right at First Markham Place - you can't really miss cause the sign is pretty big. Plenty of parking is available around the plaza. Interior Needless to say, every spot of this place is high quality and designed in a very comfortable setup. The place is huge - since it used to be the Cineplex theatre - there high chandler lightning, different themed areas and various rooms to explore. Price/Setup I chose the basic package, which is around $60 for a 24 hour stay. If you stay beyond 2am, you do get charge an extra $15 to accommodate as an extra service charge. And pretty much with that, you get to use all of the facilities - with the exception of massage services. Things to do Sauna rooms - open to everyone - there are about 4 temperature rooms available. With COVID, you still need to wear a mask - and everyone was pretty cooperative and respectable of social distancing. Gym - open to everyone - they have socks and running shoes provided for you to use any of the machines - from elliptical to free weights to weight machines Games - open to everyone - there's only one billiard table available, so you just need to share. There's a computer room for you to play games with friends. Whirlpools/heated pools/steam rooms - individual - this is only within the locker room for each gender. For men's side, there's around 4 pools with differ temperatures and jets available. Really enjoyable. Food As for food - open to everyone - and it's like a open food court. They provide you an iPad of menu items, you can order whatever you want - and that gets charged to your bracelet, which you will pay when you check out. Food items are pretty alright - offering a variety from noodles to snacks to sashimi! You can order drinks and then bring it around to the different resting areas. In terms of the rest area - you can do whatever you want, so I brought a few board games and books. You just need to keep the volume to a minimum as it is a spa relaxing setup. At first, I thought this was a bit overpriced given there are similar concepts out there. But honestly, with all the setup and the really great service and attentiveness, I really enjoyed my time and wouldn't mind coming back. It's a great spot to unwind and chill.

I have mixed feelings about Go place and I've been twice now. On one hand, it's a very relaxing space that feels grand and luxurious but on the other hand, I'm not sure if it's worth the pricey entrance fee. It's definitely a special occasion attendance. Both times I went, I got a massage, which is $100/ hour. Even though I ask for deep tissue, it's more of a relaxing soft touch massage. I definitely don't think it's worth it as I can get massages for under $60/hour with much better pressure and consistency. The entrance fee of $68.95/adult plus tax and a mandatory 12% service fee, gets you unlimited access to the space until 2 am, which if you go early enough and spend enough time, it could be worth it. It includes a uniform (slippers are $3 extra), unlimited towels, access to baths, showers, gym and various saunas. There is an a la carte cafeteria with a big menu, priced similar to dining in at a normal Chinese mid tier restaurant. My husband and I got a massage each, a main course each, and also a drink. Our total was around $500 including tax, tip, and all fees. We were there from 8-12:30pm, I felt very relaxed until I saw the price...lol

Well, my sweetie dropped in to have a quick look at this Markham Place Mall business that is a spa, gym, sauna, massage and dining venue all centralized into a multi-room two floor venue. Clients can buy a one-day use ticket or a discounted 10-ticket option. Additional fees apply if you check-in between 2-7 a.m. or check-out after 2 a.m. Dining charges are extra as is the massage service. If you have private healthcare insurance that covers massages, then let staff know when pre-booking a session. Note, you still require a ticket to enter the facility so make sure you can stay and enjoy other services before & afterwards. Looking forward to an outing here soon! I'm sure I can then update this review to five stars.

Very clean and relaxing place with reasonably priced food that're pretty decent! My gf and I had the whole day free so we figured when we get hungry we'd leave unless the food was reasonably priced and we ended up staying 10hrs with 3 food breaks

Last time I have been here was before COVID, so I thought I would give it another try. Good place to go when it is cold outside to enjoy the hot rooms ranging from 40-80 degrees. It was a bit crowded during the weekend but definitely enjoyed the spa. Food has improved too! Much better than few yrs ago.

My first time at a spa and I loved it. Goplace spa is a 68,000 sq ft facility that is 24/7 which allows you to go anytime of day. If you do choose to stay past 2AM you have to pay an extra 15$. There is lots of a free parking located outside and the staff are friendly and helpful. There is a good selection on their restaurant menu however there is a limited vegetarian menu. The service is fast and you will place your order utilizing a tablet which makes the order efficient and seamless. I like that you receive a bracelet which allows you to open your locker and everything you purchase will be billed to the number on your bracelet which allows you not to carry things around. Moreover, before entering the sauna there are small safe like lockers nearby where you can store your valuables such as your phone. A con is that RMT massages are not billed directly to the insurance company. Which would make it a lot more convenient for the customer. A wonderful experience and I would definitely recommend Gospa to others. Especially for birthdays or holidays which can make the day extra special.

My friend and I have been meaning to try this prior to the pandemic. The fact that it survived the lockdown periods made us want to try it more. From an initial overview, everything does feel premium; there's staffs greeting you to the locker area, marble heated floors, rose tea, Dyson hair dryers, l'occitane products. However, when you focus on the details, I think there could be improvements. They give you a complimentary pyjama set, but it actually smelled a bit funny. Slippers are not complimentary, it's $3.50/pair, but it's a plush material where it would get wet if you go to a jacuzzi. You're not allowed to bring your own slippers, so it seems that your options are to walk around in bare foot, or semi wet slippers. The Jacuzzi area is divided by genders, even though everyone has their bathing suit on, so it's not the most ideal for couples. I'm not sure if they have a capacity for this facility, but sometimes certain stations are always full, especially if people just sleep at a station. My friend got a deep tissue massage and I got a body scrub. The body scrub is not very elaborate, they use an exfoliation product, but they wipe off the product with a dry towel, so some product was still left on me. They also told my friend that they ran out of hot towels, which they could've just gotten some in the next room. Overall, it's okay as a one time experience, there's definitely better and less expensive treatments that you can get elsewhere.

Relaxing without long drive to out of town?! Yes please! Goplace spa would be a good option!! I've been here 3 times since this summer with different groups of friends and enjoyed it each single time. We booked RMT (or not) massage or spa service ahead of time to ensure we get to experience whatever spa service we wanted ahead of visiting the spa. We paid the admission of $63.95 (it has gone up recently) + tax + 12% gratuity + whatever spa service you would like to experience. There is a restaurant on site for your food/snacks/drinks (bbt too) needs! 2 hot tubs in the female change room area and a bunch of co-Ed sauna rooms. Treat yourself and check it out! For more food/travel/experience adventurous, food me one IG @eatntravelrepeat.

Can de quite crowded time to time, but 100% worth try. Lots of things to do including eating, sauna, laying bed, board game, gym, pool game, hot bath, and much much more. Good for spend a day for relax away from work and life

I came here for a spa day. I arrived and was disappointed that they didn't make reservations for a massage therapist when I had booked online. I still went into the spa to enjoy the other amenities. They offer many saunas at different temperatures. The place is clean and quiet which was quite a treat. I ate at the restaurant, the food is ok, the pricing is reasonable. I liked the fact that they separate the male and female jacuzzi's. Most guests wear a bathing suit going into the jacuzzis, but you do have an option to go naked. This place has a lot of space to lounge and even take a nap. You need to wear socks that they provide, or you go bare feet walking around the facilities. You can purchase slippers. I used the gym, they have the equipment needed for most workouts, but not sure if they clean the yoga mats, I wasn't sure to leave it on the ground or bring it to the desk to be cleaned/sanitized The place is very clean which makes me comfortable walking around bare feet. They offer l'occitane hair and body products in the shower. I would come back here occasionally. You have an option to extend your stay overnight for a few extra dollars. My only complaint is I hope they make the bookings for certain services more organized online, because they never responded to my request and didn't even apologize for the mishap.

Finally made it here today. This place is massive and the decor is gorgeous. It has pretty much everything so you and your friends can easily spend a day here. There are relaxation rooms, saunas, jacuzzi, gym, computer room and restaurant. It's a bit pricey but for $59.95, you can stay here from 7am to 2am. You can book a massage here as well but that's extra. With covid still around, they really made sure that all the precautionary measures are taken. The place is spotless and the staff is continuously cleaning. They have blocked off usage on every other lounge chair to ensure social distance. You must wear your mask throughout but can remove it once you are settled in the sauna room or restaurant. The food surprisingly wasn't too pricey and was really good. We had the sushi combo and chicken teriyaki. We will definitely be back and will plan more time to stay on our next visit.

The 12% service charge is a killer - charged on top of all services including RMT. Price gouging for the services already then slipping this in. Went in for RMT, a previous pass to cover entrance fee and still paid $80 per person. Nice decor and places to sit but overhyped for what it is but unsure there is much else in the area of the same. Would not recommend unless you've got the money to spend.

Go watch my TikTok and get the full scoop! (@azpremium) This place was mediocre, at best. If I'm being nice. There's so much hype about this spot and definitely not well deserved. I think this is decorated in a beautiful way and a great gift to get someone or try it out once, but not a place I'd visit again and again. I've been to a few authentic jimjilbangs and asian type spas and this just felt like they were just putting everything fancy in while exploiting people for as much money as they possibly can. The place is very nicely decorated but many red flags as mentioned in my video review: - No bringing your own slippers, instead it's either barefoot (ew, warts?) or you buy theirs for $3.50 - Using the gym, you need to use communal shoes.... can't bring your own and can't wear your own gym clothes. Stay in that nice hot sweaty uniform - Staff are aggressive. Yeah, I get dealing with people probably gives them hell but damn they are intense. Before I even have a chance to return my uniform, I was putting away my towel in the 'used bins' and was yelled at urgently to 'NOT RETURN MY UNIFORM TO THE BIN' and all I did was slowly hold up my uniform that I was still holding, she was like "...oh" and backed away. Then it happened again as I was grabbing my outdoor shoes to leave - the guy at the front was aggressive and was like "don't change your shoes in this area!!!" even though I was already walking to the shoe change area (which was packed and nowhere to sit btw) - I went on a weekday during the daytime and it was nice because there was a lot of room - however even by afternoon, it was getting packed and the spots I wanted to wait for never ended up opening up. Can't imagine this on a weekend or weeknight (heard from my tiktok comments that it's crazy) - Only 6 rooms (including one cold room, not ice) for a place this big? Welp, that's disappointing. Also some are so small that it can fit 7-8 people max and as I opened the door, heard a few people hacking up a storm in there and just decided not to go in. The hottest room is not very hot and the wood is SO loud/creaky that anytime somebody goes in or out, it will immediately take you out of a state of relaxation - The cafe is ready to wring your pockets - a bubble tea or just a fruit tea is $8 and a mandatory 12% tip even if you didn't sit down and you took it to go. It was good but not worth $8! - Pool area is ok, there are 3 hot tubs but only 1 degree apart from each other so there wasn't much difference. Also the shallow ice dip (which was 16 degrees so not very 'icy' was actually supposed to be a shower but the buttons didn't work. Would much prefer a ice pool like Nordic or Scandinave! - LOVED the dark steam room! - Smallest locker room ever. You'll be ass to ass with someone if you're changing - It took 15min to pay, and there were only 2 people ahead of us. Overall, it was okay and nice to enjoy come company with or I'd appreciate it as a gift if I got it. Would I come here again, just for the spa? Absolutely not.

This is like a 5 star hotel experience! As soon as I walked, the aroma smells distinctively opulent. I was really impressed with the attention to the quality and details of the decorations and atmosphere. I've been to many fancy hotels and I thought this place is comparable or even better than most expensive hotels. The food was amazingly good and drinks rival the best smoothie and boba shops in Toronto. They have 3 different temperature saunas and an ice room. I loved the comfy huge sofa sleepers. My wife and I had the 1.5 hour deep tissue massage and rear was heavenly too. The daughter got a fantastic facial. You can bring kids 8 years plus. Our two boys were at the computer room with gaming chairs, and it kept them entertained. I would stay overnight next time I go back and not even rent a hotel. It was nice to see a diverse clientele: different ethnicities, age groups, you and old, couples, and friends. It just felt inclusive and everyone seemed like they were relaxing and have a great time. The spa area and mens locker room were super clean. Overall, service and staff were attentive and nice. It's an experience I have never seen in the States. Just go and you won't believe a place like this exists. This was the highlight of our family vacation in Toronto.

This is really one of those places you gotta see and experience yourself. You look at description and pictures but it is still hard to imagine the experience. I have to say the experience turned out better than I expected. I went with a group of two other girls. I saw some larger coed groups in common areas and lots of individuals spending time by themselves but if you do want to go with others I think groups of 2-4 is best. P Female change room with wet hot saunas and cold plunge pool that's 17 degrees. The hot saunas are from 37 to 40 degrees. We bought slippers because the bathrooms in the female change area are wet so you avoid stepping on wet bathroom floor but the slippers fabric plush not plastic so not practical and you can't wear to shower. We also got the RMT service which was great. I really enjoyed mine she was skillful and did not rush the service. We were in a big room with that has 6 beds and two massage chairs. Good for parties I guess. Lots of lounge areas in common section. The dining room was pretty big and menu was extensive with lots of options. Food was pretty good. Each person orders and puts in the table number and wristband number and they charge onto your own account. Prices average Tried their maki rolls, pork bone soup and and pork cutlet udon. Pork bone soup tender and lots of potatoes soup flavour weird doesn't taste like pork bone soup not spicy at all. Maki rolls were tasty. Juices and fruit teas were yummy but honestly eating or drinking too much was a bad idea it makes you bloated and lying in the dry saunas bloated and hot is not that comfortable. My only complaint about the saunas is that one room was smelly like body dour so we decided not to use it. People really should take care of themselves before they enter these facilities like pre showering! Total for mandatory 12% tip, taxes, entrance fee, one hour RMT, and food and drink was $285. Expensive yes but for everything you get it's still cheaper than many other spa places and overall you can easily spend 5-6 hours there even without RMT or spa service so entrance fee is worth it. Place is clean, service is good, bathrooms are cleaned regularly and the hot showers are great with L'occitane bath and shampoo gels.

I came here for the first time on a Saturday afternoon. There was a wait list but it only took about 20 minutes for 3 friends and I to get in. You will find a mix of people at this spa; some just trying to relax, some will be here with friends, and some will be here for birthday/bachelorette parties. There is so much to do here. There are several sauna rooms, steam rooms, jacuzzis, a gym, relaxation areas, and massage rooms. I was here for about 4 hours but I feel like I could have stayed longer. It was quite crowded in the afternoon, but became less busy as time went on. The sauna rooms are meant to be quiet areas, but you will find lots of people talking there. My guess is because it was a weekend and there were many groups of friends. I didn't mind too much, but I can see how some people might be annoyed. The food was so good and definitely worth it. It was decently priced. Drinks were slightly expensive at $8 a drink. You are not allowed to bring in any snacks or drinks. You are allowed to bring in reusable water bottles, but not plastic ones, even if they are empty. You're also not allowed to bring in your own slippers/flip flops. Slippers are on sale for $3.50. My only concern was about hygiene and cleanliness. In a lot of the sauna rooms, there are mats for people to lie on. People sweat onto these mats. Then they leave and someone else comes and takes the mat. At what point does it get cleaned? Same with door handles, chairs and other common areas. Lots of towels were left on chairs, but they never got picked up. Not sure if people were coming back to them or just left it there. I hope to be back to try the overnight experience!

BOTTOM LINE: There's so much to like here, but their mandatory 12% "service charge" applied to EVERYTHING (including your admission fee, and EVEN when it's comped!) feels like an egregious cash grab. There's so much to like here (which are covered in the other reviews here), but that global service fee has really knocked off a whopping 2-stars for me because it mars what should otherwise be a relaxing and rejuvenating experience. Harsh? Perhaps, but compared to many other spas out there, I've rarely felt so nickel-and-dimed. You want to charge a $66 admission fee, no problem. But you want to charge service fees on the admission fee?! Even worse, I recently used a voucher to attend and therefore, didn't technically pay for admissions, but guess what, my service fees were calculated as if I had paid that admission fee (the receipt showed an admission fee charge, and then a refund of it)! That feels exceptionally shady and greedy. Of note, you can purchase bulk admission vouchers at ~20% discount, but you can only pay for it in cash...of course. Service fees on massages that you pay for and tip separately also seems questionable. Repeat, tipping is separate, but with their mandatory service fees, I do wonder how many people forego tipping because they assume it's included. Ultimately, this raises the question of what exactly this service fee is for that the admission fee doesn't cover? And it just leaves a bad taste in my mouth for what should be a "treat yo'self" kind of day.

This is a great spa! The staff were all super nice, professional, and helpful. The facility is clean and well attended. Our party of four opted for facials and massages and all the therapists were had were amazing.

I really enjoyed my time here and I would absolutely go back! The facilities are thoughtfully designed - lots of wood panels with (fake) greenery as accents. The main lounge feels very airy with its high ceilings, gigantic crystal chandelier and meditation area with the greenery. There are also healing salts, books, scrolls, etc. in the lounging area. And of course there's the many couches, mats, cushions, tables, etc. that make the lounge so welcoming and relaxing. You can do so much more here other than use their multiple sauna rooms (they have so many different themes like the Jade Room, the Amethyst Room and the Ice Room to name a few) and get massages. Go Place is like a sanctuary. You can read, take a nap in their napping room, play board games with friends, work out, meditate, game, even work (I wouldn't do work at a spa but you do you) in their lounge. They also have jacuzzis and steam rooms as well. Even the food they have is good. I was expecting generic buffet style food but I was pleasantly surprised to find that their sushi and smoothies were freshly made and were actually delicious! The staff were so welcoming and kind. They were really attentive and accommodating. The one thing Go should do is set time limits for their saunas. When we went, most of the saunas were occupied by the same people for like 10+ minutes at a time. With really high temperatures I would expect people would leave before 10 minutes but some people just want to be steamed like dim sum I guess. Unfortunately we were only able to use a few of the many saunas that Go had to offer (we were only in each one for less than 5 minutes). Would've been nice to visit all of them. Overall, Go is definitely worth visiting. You pay $64 to get all day access to the saunas, lounge, jacuzzis and steam rooms. This comes with complementary loungewear. Any add-ons like massages, facials and food are extra, all of which are fairly priced. It's also open 24/7 so in theory you can sleep over if you wanted to (though you do get charged extra).

This place is awesome. The establishment is huge. The service is great. The options to do something or absolutely nothing was great. Food was great and drinks were refreshing, especially after a pressurized water soak or a relaxing massage. Everything was clean and organized, thanks to the level of attention the staff has. Massage sessions book up quickly so make sure that's the first place you go to.

Let me start off by saying, I love this place just because it is a large spa that you can spend all day relaxing in! Based in GTA, what more can I ask for? Sauna, hot tubs are both gender specific (separated), common areas like stone rooms, and shared areas to relax in are gender shared. There is a sleeping room in the back corner if you would like to nap. Lie around, sloth around, do whatever to decrease your stress levels. Red light therapy is also available, and a great place to lay under. They also have a restaurant in the main area dining room to satisfy all hunger and bubble tea cravings. Food recommendation* - GAMJATANG!! (Pork Bone Soup) - so far I've ordered this both times I've come here as it has been countlessly recommended by other friends that I have. TIPS: -Bring gym clothes if you would like to gym, then relax. -RENT the GOWN!! You will be much more comfortable. Bring things that you will be entertained by for hours (e.g. book, laptop with pre-downloaded movies). -BOOK your massage way in advance as well as they are constantly fully booked up (therefore I've never gotten lucky with getting an appointment the day of). -24/7 accommodations, you can spend a little extra money with a fee to stay overnight! Why not? (haven't tried it, but one day I will!) Overall, come here to relax with your friends, significant other, or even by yourself!

I love a good 24 hour spa and for the longest time, the GTA only had the more home-y and simple Seoul Zilzilbang in North York as an option. When I read about Goplace, I was so excited to check it out... and then the pandemic happened. I finally made it there on Family Day weekend, while the vaccine mandate was still in place. Most people were pretty good about wearing their mask in the common/lounge areas and changerooms, while you could remove your mask in the wet area (hot tubs, steam room) and saunas. First impression -- this place is a well-oiled machine. There are tons of staff everywhere, cleaning, or there to answer questions or offer a fresh towel. The decor is pretty ballin' for a spa and the high ceilings in the main area make the space feel very spacious and airy, even when it gets crowded. The facilities are very well maintained. Everything still looks really new and sparkling clean. I almost forgot this is where I came to watch movies in my teens haha... Only in the dark napping room is it obvious this used to be a Cineplex (that room is great, except there was always someone snoring loudly so I didn't stay long but the reclining chairs are very cushy). The variety of saunas was great and I appreciated the cubbies outside each one, so you could safely store your cell phone, water bottle, and face mask there (you lock the door with your bracelet). There are so many areas to chill, read a book, or play a board game. I did not check out the gym - but they do even provide running shoes if you want to borrow a pair. I would rather they let you bring your own workout clothes though... I love the attention to details and luxe touches like L'Occitane toiletries and dyson hair dryers. However, I think that their use of disposable PJ's is pretty atrocious from an environmental standpoint. They also do not allow you to bring your own slippers. You have to buy theirs for $3 and they were too big for me. I don't mind the cost, but their use of disposable everything is a turn-off. (I actually saved my "go place" slippers so I can just pack them and use them again next time...). I had lunch there (futo makin and salmon avocado roll). There was a big lunch rush, so it was a bit slow. My friend's food came out way earlier than mine. The sushi was decent - what you would expect from your generic budget sushi place. Later in the day, I got a green juice with tapioca which was super fresh and tasty (made with real fruit, no weird artificial or overly sweet flavour). Costs add up quickly here, especially because there is the mandatory service fee that is applied to everything (including admission). If the fee is mandatory, I would rather they be more transparent and roll it into the entrance fee so that it is clearer. Anyways, entrance + slippers + lunch and green juice came to $117 total. I was there about 5 hours so I would say that is still pretty decent value for a fun, relaxing experience. I was worried about it being crowded, especially on a long weekend. We arrived around 10:30am and it was really nice and quiet. By the afternoon, it got WAY busier. Sometimes we could not go into the sauna we wanted because it was full. Also, as we left, the parking lot was really full and people were having a hard time finding a spot. So I would definitely recommend coming early or late in the day to avoid the busier period.