Go Place

I visited this spa for a bachelorette party a few months ago, and it was such an interesting and fun experience! The place is beautifully decorated — chic, elegant, and very well organised. The atmosphere is calm and relaxing, and everything feels spotless and thoughtfully arranged. I tried the deep tissue massage with the therapist Ana, and it was excellent — I highly recommend her! She was professional, attentive, and made the whole experience truly relaxing. The food was tasty and fairly priced, which was a nice bonus. The only downside for me is that all the pools are separated, so there’s no shared area for couples — it would be great if they added a mixed jacuzzi or pool. Another negative point is that guests are not allowed to give tips to the therapists, and if you use insurance, the price is double — which I think is a bit excessive. Apart from that, everything else was wonderful. I would definitely recommend this spa for anyone looking for a relaxing and enjoyable experience.

Always enjoy my time here! The location is super convenient—just a short trip from home. The food is always delicious, the drinks are fresh, and the fruits are amazing. It’s the perfect spot for a relaxing spa-cation, especially during the colder months. The sauna rooms are such a vibe and the overall atmosphere is peaceful and rejuvenating. Shoutout to David—he’s always friendly, smiling, and on top of everything. Great service every time!

From the moment I stepped inside, I knew this spa was a sanctuary unlike any other — a place where time slows, the senses awaken, and every detail is curated to perfection. The seamless wristband system immediately set the tone for effortless luxury; there was nothing to carry, nothing to think about, only pure immersion in the experience. The culinary offerings alone could have been worth the visit. Each bite of sushi was a delicate work of art, fresh and refined, while the beef teriyaki felt like comfort elevated to the divine. The rose tea was a revelation — fragrant, velvety, and soothing, as if it had been crafted to restore both body and soul. But it was in the thermal and sensory spaces where I felt truly transported. The red infrared area wrapped me in a deep, radiant warmth that felt almost otherworldly. The volcanic ash room, with its grounding energy, quickly became a favourite, while the cold room invigorated every sense with crystalline clarity. The AGATE room was pure magic — stepping inside was like being carried back to Turkey, an authentic echo of my travels, steeped in memory and sensation. Everywhere I turned, the spa was immaculate: calm, hushed, and meticulously cared for. The wet areas, thoughtfully separated for women and men, allowed for privacy and ease, while the co-ed dry areas provided a perfect balance for connection. Even the service was infused with modern wonder — robots gliding silently to deliver drinks and treats — a touch of futuristic luxury amidst the timeless serenity. The products used throughout were nothing short of indulgent, each one enhancing the feeling that every guest is enveloped in the very best. This is not simply a spa; it is a retreat for the spirit, a carefully woven tapestry of wellness, beauty, and tranquility. To enter is to surrender to calm, and to leave is to carry a piece of that serenity with you. A true masterpiece of relaxation and renewal.

My sister and I went and we really enjoyed ourselves. The service is really great. The steam room wasn't working when we went on the womens side but everything else was really wonderful. The sauna rooms are beautiful. The people working are helpful. Clean. You cannot wear your own shoes or slippers so we used gym shoes provided and we purchased slippers to walk around in. We didnt pay for any extra services but I do plan to go back and do that. We didn't eat so I can't comment on food. Gym area was good enough. Location was easy to get to and find off hwy 7.

This place is very spacious, with lots of different rooms where you can relax and hang out. It definitely has more of a “chill vibe” than a true spa experience. Unfortunately, the activities and amenities didn’t live up to expectations. The sauna rooms were quite small, the only steam room was broken, and the “cold plunge” was really just a cold shower. There weren’t any unique spa treatments like salt scrubs, and overall it felt limited for the price. The showers were stocked, but the shampoo, conditioner, and body wash felt low quality—leaving my hair really dry. The entire spa had an overwhelming amount of fragrance, which might be tough if you’re sensitive to scents. I paid $90 for the “luxury Shellac pedicure” expecting a longer, more relaxing foot massage, but it was only about a minute per foot, and the polish chipped the very next day. Definitely not the level of quality I expected for the price. The hot tubs were okay - many jets didn’t work and there was visible debris in the water and in the grout. For a place this size I imagine it’s hard to keep clean but it is a spa after all. On the plus side, they do have a decent food menu and are open 24 hours, so you can grab something to eat at any time. But overall, if you’re looking for a true spa experience, this might not be the place. It works better as a casual hangout spot with friends rather than a destination for pampering.

Place is incredible. Lots of sauna, and lounge chair to relax. Places is crowded with people working as well. I wouldn't recommend coming on weekends as you probably won't find lounges anymore. Food is fantastic. Place is clean, service is incredible. Location is pretty far in Markham. That's the only downside. Not central, takes long time to reach from Toronto.

I’ve been coming here since it’s opening in 2019 but have actually never taken the time to write a review, but my last experience was really superb. The venue itself, I can only describe it as heaven on earth! The sound, smells and attention to detail really allow you to come and let the stress of daily life melt away. I will say the only downside is that the weekends have started to become too busy and unfortunately not all guests are respectful of the noise policy, so if you’re looking for a relaxing retreat from the city come on a weekday. However, if you’re looking to celebrate with friends or are coming with a bigger group, the weekend will probably have a higher energy vibe. I wanted to give a special mention to a few staff members that really went above and beyond during my last visit. Freeman and Amy at the front reception were so helpful in helping me navigate through their current promotions. As a new mom, it had been a little while since I’ve been here. They were super patient and friendly. Inside, one of the attendants,( I believe his name was Raymond) was so helpful. He helped set up come food for me at 6am when the kitchen was closed and was overall just super pleasant. I’m reluctant to write such positive things as I almost want to keep this little piece of heaven to myself!

Today is my second time here, still feel relaxing with exceptional services! Finally got a chance to try this place. Me and my family total 3 adults spent 6 hours here and everything was fantastic except for some minor things that can be adjust! Chill and relaxing environment, spacious lobby with lots of reclining chairs and sofa throughout the entire place. Excellent services!!! They definitely take care customers in every single little details: was amazed by the 8 sec drying machine in the bathroom for your swim wear and they got everything you need from head to toe, you do not need to bring anything at all! Recommend this place to everyone. Food and drinks in their restaurants are excellent! If they can fix these 2 things it will be a 5 Stars: 1) should have some chairs or a seating section in each steam room for elderly people who cannot lie down or sit on the floor. 2) bamboo pillows and matt in steam room are dirty and turning dark and black, I have to use a towel to cover the pillow before I put my head on it. Overall, we enjoyed it and would recommend to anyone. If you want less crowded and more quiet time go there on weekdays or very early in morning on weekends.

Ok I didn't think I would return especially on a Saturday night thinking it would be too crowded but on my last visit I spent 11 hours here. I arrived around 10pm on a Saturday. The pool area was crowded. The relaxing area had a good amount of people too. Not as crowded as I remembered during the day though but just as noisy. However as the night went on, people started to leave and I felt like it was a comfortable amount of people to be around with. I initially did not intend to stay past 2am and pay the extra $15 on top of the $71.95 entry fee but I was so relaxed, so I did. I actually think it's a great deal considering hotel rooms would cost more than that and not include all the amenities. I decided to sleep in the theater room. Nothing was playing on the screen, only calm music in the background. There was 1 attendant there who offered to add a sheet and provide blankets when asked. I think you can also ask for an eye mask and they do provide ear plugs. In the middle of the night the red light therapy area was turned off. People were sleeping everywhere and the quietness was respected. If you are hungry the restaurant is open until 2am. You can get bubble tea in a cup to go and walk around with it anywhere. Note that the iced drinks range from $7-$8, not including toppings. Also note for the theatre room they have lightning charging cables in each seat. So if you use USB C, bring your own power bank. I do remember once that the men's pool area had 5 pools and it seems like now it has been switched with the women so now we have only 2 pools. Lucky gals! You can find bath and body products by L'Occitane here so lather and lotion up! If you need to leave the site, like to go out to eat, you can do so for up to 2 hours per visit. Staffs have continued to be kind and pleasant. Remember to grab your cookies and tea after check out. They are yummy! Note, there is a 12% service charge each visit. Also a yelper mentioned you need to show passport if outside of Canada, this is not true. Every time I show my California ID with no issue.

We had booked an appointment before we got to Canada & went there after dropping luggage at hotel. They accommodated us to get in earlier entry than we had expected, most of the staff were super friendly & very courteous in educating us about utilizing facilities. The heat rooms were fantastic, I fell asleep during my massage & felt all my tensions & muscle knots gone by time they were done but I don't remember most the massage & I think that was a good thing. Did the different hot baths & cold showers & closed out with the cold rooms. The in th food was the only thing that was just mediocre in my opinion but I would still highly recommend this spa in terms of price, cleanliness, comfort & customer service. Had some rolls, chicken wings & they were just ok but the cocktails were definitely 10/10. 1 employees seemed a bit assh%#^ish but he seemed an exceptional to the rule & I decided to not let him take me out the beautiful experience I had. Will definitely visit again on my next assignment here.

24 hrs luxury and leisure spa open to ages 12 and older. You'll be charged one admission rate per person with the earliest arrival at 7 AM and you're welcome to enjoy at your leisure until 2 AM. If staying between 2 AM-6 AM, each person will be charged extra $15 for staying overnight. Check their website if they're offering $25 off admission price provided you book a Go Spa massage. Must bring an original, real ID if Canadian citizen or resident of Canada. Must bring a valid passport if you're visitors in Canada. No copies allowed. You'll be asked if you'd like to wear a robe or top and bottom pajamas which costs extra and required attire to wear over swimwear. In house slippers are additional $3.50 per pair. There's also swimwear top and bottom offered for an additional charge if you need a set. Bring your valid credit and/or debit card, swimwear, change of clothes, make-up if needed for after, and wear your footwear. All footwear must be placed in the lockers. We decided to walk around barefoot. I saw two employees cleaning the floors often. Cleanest floors we've walked on in a business establishment. Visionary, luxury, leisure, and innovation are intertwined in every aspect. They have everything else such as complimentary water, use your wristband to scan lockers throughout different areas of the facility, charging stations, hot spa rooms with different temperatures and iced cold room, lounge areas, fitness room, computer room, billiards, red infrared room, and amethyst room, my favorite which is neither hot nor cold, offers full body circulation while laying on your back, and restaurant offering lunch, dinner, hot teas, iced teas, bubble drinks, and desserts. My son and I shared Pork Katsu Udon for lunch which was tasty. Restrooms include a full operative bidet for every toilet which is my favorite because you're able to save toilet paper and use the dryer in every direction. Changing stations include wash cloths, hand towels, showers, body towels, shampoo, conditioner, body wash. In the same vicinity, there's a nearby area offering swimming pool and sauna. There's a vanity area equipped with chairs, mirrors, blow dryers, styling products. Highly recommend calling in advance to schedule appointment for massage therapy services, manicures, pedicures, and/or facials. You're welcome to request a specific gender. Non-RMT costs less and licensed RMT costs more which are all available at a fee. Arrive 15 mins early to complete a questionnaire via iPad prior to session. I loved my Lymphatic Detox Massage, medium pressure for 60 mins. I also loved Calming Facial for 60 mins. My body and face felt very relaxed, rejuvenated and clean after I took a shower and got ready. My husband also enjoyed his Lymphatic Detox Massage, hard pressure for 60 mins. We're able to take turns caring for son in gender neutral areas such as lounge area, restaurant area, and so forth. We definitely felt welcome from beginning to end. Impeccable customer service from all the employees in every different area from check in, massage therapy services, facial, lounge area, and restaurant. AI robots are used to deliver items outside of the restaurant. Employees communicate clearly in English and Chinese dialects. Immense gratitude to my cousins for recommending this spot. We arrived Wednesday at 10 AM and stayed till 5:30 PM. Plethora of free parking. You'll see a multitude of people from all different walks of life arriving solo, pairs, couples, and groups from teens through elderly. Our only regret was not being able to stay longer due to prescheduled plans with relatives. If I resided in CA, I'd visit once per quarter. Get your monies worth. Highly recommend for all residents and visitors to indulge in at your leisure.

Had a great spa day with mom and sisters for Mother's Day this year! The place is very clean and plenty of staff around to offer assistance anytime you need it. They have everything you need for a relaxing spa day so you just need to bring a bathing suit. The bathrooms have smart bidet toilet. Overall, great relaxing environment to chit chat, benefit from the therapeutic rooms, and sip on our yummy bubble teas and cappuccinos Didn't love the placement of the drains by the pools which were tripping hazards and made me feel the need to assist my mom in and around the pools. The slippers are gross in the pool area and patrons should be able to bring their own nonslip slippers. Food is very reasonably priced, all things considered. I couldn't find the receipt but lunch for 5 adults (2 appetizers, 5 entrees, teas and coffees) was under $250 with tax and tip.

Might be my favourite place on the planet. You can truly spend a whole day here and leisurely try all the different rooms. Incredibly spacious and peaceful. Food was also surprisingly good and served quickly. Will be back and taking friends.

I had the pleasure of visiting Go Place Spa (I lost count how many times I visited, but definitely more than 5) and each time I must say, it was an unforgettable experience. From the moment I stepped through the doors, I knew I was in for a treat. My massage therapist was incredibly skilled, tailoring the massage to my specific needs. The pressure was perfect, and I felt my muscles melt away under their expert touch. I opted for the Lymphatic Drainage massage. The sauna was the perfect place to relax and detoxify, and the hot and cold pools were a wonderful way to unwind. I also tried the jacuzzi, which was a lovely bonus! It was heavenly. With all that relaxation....I got hungry lol The food at Go Place Spa was delicious! I had the pork bone soup with plain rice, it was A LARGE PORTION AND flavorful. I slept afterwards, woke up and came back for MORE few hours later (no judging here...the food was good). I had chicken wings and fries. They were crispy and addictive. Topped that with the mango slush drink..now that was the perfect refreshing treat. The staff at Go Place Spa were friendly, attentive, and welcoming. They made sure I had everything I needed throughout my visit. The spa was immaculately clean (there is alwahs someone around cleaning). This organization has a clear focus on providing a hygienic and comfortable environment. The robes, slippers, and towels were plush and luxurious, and the shower and changing facilities were spotless. Furthermore, I was blown away by the range of amenities offered at Go Place Spa. The mani and pedi spa was a lovely surprise, and the computer station was perfect for getting some work done. The sleeping area was cozy and inviting, and I appreciated the drying station for my hair and makeup. My visit to Go Place Spa was nothing short of exceptional. The combination of skilled therapists, delicious food, and luxurious amenities made for a truly wonderful experience. I would highly recommend Go Place Spa to anyone looking for a relaxing and rejuvenating getaway. I mean it is the perfect destination for anyone seeking a little slice of heaven. I am actually going back again in few days (LOL). Now I do have to give you a heads up...this place is popular so the wait times are long. I waited 2hrs before getting in (but that's really not their fault). It's just that you have more people now coming here. But I promise you! It is truly worth the wait. - Massage Therapy: 5/5 - Sauna and Hydrotherapy: 5/5 - Food and Beverage: 5/5 - Service: 5/5 - Cleanliness and Amenities: 5/5

Took my gf here for a relaxing spa day after she completed an internship recently. To my knowledge, the prices listed on the site had gone up again (I had asked around from numerous friends about the prices they paid in the past). I think currently, it'll set you back around $90 per person after tax and tip (which is included btw lol). So the price of admission IS kinda borderline for me (between WORTH IT and NOT worth it). I will say, if you're truly there to relax, then you'll EASILY sink like 3 - 4 hrs minimum here without even realizing it. I do agree with the reviewers who've mentioned that they are quite strict with the "uniforms" and I also don't like the fact that they squeeze you for slipper money (can't use your own) INSIDE the changeroom so there's nowhere to escape. The therapy rooms are these huts with ample space inside each one. I do wish they'd install more wrist-activated phone shelves because otherwise you have to carry your electronics with you into the therapy rooms. The infrared beds have sort of an "honour" system going on. Staff try to tell guests to use them for around 20 mins and then rotate out so other ppl can have a lie down. The hot tubs and steam room in the changerooms were fantastic. I had minor, lower back strain that I was recovering from and after sitting against the powerful jets in the hot tub for a good chunk of time, I was able to return a lot of mobility and flexibility to my back. The shower products are also quite premium (L'Occitane En Provence branded products). One oversight I did notice was only ONE shower had shower curtains lol. The rest of them did not haha. Another cool thing they had was the self-dryer for swim trunks. You stick your swimwear or wet clothes in this baby, close the lid for 12 secs and your clothes come out dry. Very convenient! In terms of rating, it's right there for me around 3.5 or 4 stars. Amenities were pretty top notch. Very attentive staff. I would say teetering on overpriced for general admission. Would be open to returning again in the future! My gf enjoyed herself which ultimately is all that mattered.

Went here on New Year's with my family. I have been here before and both times have been pleasant experiences. It was pretty busy on New Year's so the sauna rooms got full quickly. People were a bit loud at one point so staff should really keep an eye out on that. The infrared lights were probably the busiest too with people staying more than twenty minutes. Overall, the spa is great especially for it being 24 hours, you get to try out all the amenities with that much time. The food is also not too bad, price is okay for the portion size. I like the drinks as well.

Love coming to Go Place! However it can get quite busy and sometimes there is a waitlist in effect which is a bit of a bummer. At least there a lot of restaurants to hang out in at First Markham Place while you wait for your turn. Time just flies by when you're in here - we usually spend all day / night in here and leave at 2am - the latest you can leave without getting charged another day. The food is pretty good too. There's just something about eating in the comfy clothes they give you. Overall, Go Place is a great place to spend a relaxing day.

If you haven't heard of, or been to this hidden gem in Markham, you must visit! It's quite the 'experience' and apparently Drake visits too ;) I wouldn't even know where to begin by explaining the overall experience, but it's much more than just a day spa although it has the typical amenities, including beauty and nail services, and body treatments. Each room has a unique theme and you can go from one to the next freely (space and time permitting). They do have an on-site restaurant as well as they do not allow outside food and beverages. Part of the charm of this place is that everyone has to wear the same 'uniform' which essential looks like hospital scrubs with shirt and shorts or a robe. They do not allow any outside garments, even footwear. They do have pretty strict guidelines in place, so definitely check the website and read through the FAQs before you go. Just as a heads up, the admission price only includes just that. They try to upsell you on everything from slippers, robes, towels, etc, so again read through the FAQs, because the cost adds up! Essentially you get a wristband when you walk in the door, and every charge is added onto that so you could be left with a substantial bill at the end! They do have complementary products by L'Occitand and Dyson salon tools which is a nice touch! Even more interesting about this place is that you can stay overnight (for an added cost) as it's 24/7! They do have areas where you can stay over, and to be honest, it's cheaper than a hotel in Toronto ! I would not recommend coming on a weekend or a holiday as wait times can be several hours. I was actually surprised how busy it was on a weekday! Overall one of my fav hidden gems and getaways! Just know what you're getting into before you go!

arrived in toronto at 8pm on a sunday night and went straight to go place was the right game play. go place apparently used to be a movie theater located in an "asian plaza" that basically offers every food offering possible, and they did an incredible job transforming the theater into massive spa. i didn't add on any additional services on top of my facilities pass- as i didn't have a lot of time to spend at go place to start. i've visited koren spas before so has an idea of the "process" but go spa was a little different. you are given a wristband upon check in, they will "security check" your bags and given an entry card to enter. your wristband serves as an open tab and they will check you out at the front desk prior to leaving the facility- it's also how you put food and beverages on your tab. once you take the escalator up you're greeted by a staff member that will assign you a shoe locker. then you enter into the area for your respective gender. then after you enter there's another "front desk" that will provide you with a go place uniform- for ladies there are shirt/shorts option or robe- and option to purchase their slipper which was only $3.50 CAD but is made of higher quality that is reusable and not cheap. the hydrotherapy and locker area is definitely showing signs of wear and understandably so because the foot traffic is astounding. at 8pm on a sunday evening the place was pretty packed. the "communal" areas were very well kept. they have a strict no camera / phone policy in the hydrotherapy area. swim suits are optional in that area as well for women but swim suits are the norm. 5 stars to the hardworking staff that is constantly monitoring the crowed and cleanliness of the facility. i also enjoyed a nice bowl of udon with tuna sashimi and boba milk the. the dining room was a very nice set up and again- well staffed. entrance price is reasonable if you are able to find some time to spend at go place, as separate services like massages and such doesn't include the entrance fee. thank you goplace for being my healing sanctuary after a 5 hour flight!

Wow. This place is absolutely amazing. You get quite a bang for your buck here too. It is really luxurious and a great solo date, with your partner or friends. The only crappy thing is if you go with someone of the opposite sex, the waters are only in the change rooms. However, there's lots of stuff to do together - getting massages, lounging, eating, or one of the many relaxation rooms. The food was really good, and the services were fantastic. I had a deep tissue massage, and even though she wasn't an RMT the pressure was great. I could spend days here!

This spa is 5 star excellent!!! Very busy with families and groups on weekends. Best day to go is either Monday or Tuesday for a real relaxing experience. It's busy while not too busy. If you can book any type of service massage their team well delivers its always always full when I go. Would return here again. Prolly buy the package special at 10. Everything was A++++ The different temperature rooms was well experienced. I could not access that volcanic room it was tooo hot in there.

My partner and I came here on a Monday for our anniversary and it was a great experience. We started off with the saunas which had different levels of temperature and humidity. Next we got a relaxation massage and Aida was really good. At the restaurant, there were admittedly few items that I really wanted and they were sold out of dim sum, but the unagi rice was impressively good. We spent some more time in the saunas and the lounge chairs and overall it was a super relaxing experience. The only qualm I had was in the infrared light room, which stunk of smelly feet and had several people loudly talking inside. I would definitely come back here to spend the day!

I don't even know how to begin to describe this place. It's like a Disneyland for massage lovers. Admission is around CAD$70 but you add $15 surcharge if you want to stay overnight. If you get dinner or breakfast as well as one of their specialty massages, your bill can come out to $250 or so. Be that as it may, I felt like a million bucks after leaving the place. And that feeling of well-being is priceless. They have a bunch of saunas you can soak in like the salt room. I loved the lava room - the floor is so hot you have to run on tiptoes because it feels like your soles will burn if they stay on the floor too long. There's a cryo chamber where the air is so cold, it'll stimulate your brown fat into mobilising, stimulating your metabolism. I loved the 60-minute deep tissue massage. The masseuse really got into the knots of my muscles and rubbed them into oblivion. I felt like a well-kneaded slab of dough after. My friend who got the same treatment started snoring within minutes of her massage starting. That's how relaxing it was. The food is tasty too. I had a sushi platter for $20 and it was filling. The dining room is open till late so if you have a hankering for anything tasty, they can cater to your palate. They offer dimsum, sushi, Korean dishes and what have you. The showers are well-appointed. They have L'Occitane products at your disposal. If you're not fond of going barefoot in the shower, bring your own rubber slippers to wear during. We slept in one of the infra red beds and had such good rest that we felt totally disoriented when we woke up. The only issue we had was that passers-by tended to be noisy as they walked. The activity died down at around 6am. That's when everyone had gone to bed. I can't wait to do this experience again with family and friends. What better way to bond than by going for a night of R&R? You won't regret the splurge. You deserve it!

Amazing expensive spa! But it's worth the vibes and pampering!!! I had an exquisite experience at this upscale spa, although the cost might be a bit steep at $68.95 plus tax and gratuity, this fee covers standard spa wear, a locker for personal items ,and shoe locker. Despite the pricing, the food options are reasonably priced, and the facility maintains a high standard of cleanliness and maintenance. With a variety of ways to relax, from luxurious but costly massages to simply enjoying their treatment rooms, there's something for everyone. I'm definitely planning to return for another indulgent visit. Total bill admission with 30 minute dry message, purchase of slippers food and robe borrowing, $179

A place where you can relax and stay for hours long. There are six therapy rooms and one area designated for infrared red. Upon arrival you check-in and present a government issued photo identification card. Each guest will be given a numbered bracelet that assigns to your shoe cubby and locker. You do a quick bag check and head up to the escalator. Shoes must be removed and have the option to purchase slippers. You are greeted and given a set of clothing (top and bottom) to change. The bath house consist of jacuzzi baths however they are broken and doesn't work. We spent 8+ hours at Go Place. You have the ability to leave the facility (one time only) and may return back within two hours without having to pay another admission fee. If you do decide to leave and return back, you must pay your bill prior. I saw guests bringing their own personal laptop or tablets to do work, study, gaming and/or watch shows. We also booked a massage and facial. The massage was amazing. My masseuse Jade was exceptional. Skip the facials, they're not worth it. I hope they will fix the jacuzzi spas. Best to go during the weekdays in the morning. I did notice in the morning they play a soothing relax music in the background. Then at around 5pm they change the music to electric/techno music which I did not enjoy. Overall I would recommend it for others. Next time

Such a great place to unwind and relax! Everything is extremely luxurious and they focus on service. I initially thought this was a typical Korean spa, but learned that it's not when I got there (perhaps Chinese). 10/10 I would return even though it's $65 CAD. It's located in the FMP plaza which is jam packed with restaurants, grocery store, convenience stores, boba shops, and more! So expect parking to be difficult to find. It took me 15 mins to get parking on a Friday afternoon. Overall experience: - As you enter the facility and check in, you're already welcomed by the grand entrance. You check in and given a card to enter through security (yes, they check your bags). You'll pay for everything at the end. - Going up to the changing room (men's and women's are separated), you're greeted by a staff member at almost every turn so you'll never be lost. You'll drop off your shoes and then into the changing room where you'll get a set of lounge clothes to wear. - The changing room includes hot tubs and steam room. Here, it's different than your typical Korean spa because at Go Place, you'll wear swim suits. It's optional, but everyone there had on swim suits. Tip: you can bring your own or buy one for $15 CAD - Dining was pretty good. The food wasn't spectacular but tasty enough to be satisfied. The prices were well priced IMO (pork katsu and udon for $14.99 CAD). You have to make reservations first and they get busy, so I suggest making reservations asap if you're hungry. You can order drinks (coffee, soda, boba) in the general lounging area - General lounging is super nice! There are different sections to lounge as well as different hot room (like Korean spa). There's also a gym (shoes provided) and game room. There are small towels near each hot room. Overall, it's a great place to relax. I was a bit surprised how busy it was at Friday noon. It got busier towards the night so definitely be on the lookout for that.

For this review I'll be going over the food at this place. Get the fruit platter, 18 bucks for amazing quality fruits. Very fresh and sweet. Best grape and watermelon I had in my life. The dinner menu is amazing, the beef teriyaki medium rare is unreal, better than the keg. Sashimi is ok, better than a lot of other places. Snow flake sushi roll is a must order.

Been to Go Place a couple of times now, its always a fun time! I always go back (but not regularly maybe a few times a year. Pros: - great place close to the city to relax - 24 hours is nice - food has improved, tasted amazing, great you can order food to any table or within the restaurant (faves are sushi, teriyaki, smoothies or bubble tea) and its fast - variety of rooms hot and cold are so nice - variety of spaces to work + also play board games or do something else - large women's section for cold waterfall or hot tubs is nice Cons: - change rooms in womens section is tight (I assume to fit a lot of lockers) - busy on weekends (make sure to arrive in the morning to not wait) - cost of everything is high (pay for entry, service fee, food / drinks, slippers and more) - regular massages are "ok" but for their cost I prefer the massage chairs costing $6 or so (so good for 20 minutes) - which enclose every muscle group - steam room in womens section is dirty (but generally go place is pretty clean)

Blown away by how clean and luxurious this spa was. There were four jacuzzis with varying temps, a couple massage jets, cold shower, and sauna. The shower and makeup room were stocked with Loccitaine products and Dyson hair dryers. The common areas have board game rentals, multiple hot rooms, a computer room, a restaurant (with full dinner options, but boba seemed like the way to go), and huge reclining seat-beds. Attentive staff and wonderful experience. Would highly recommend. Definitely remember to get on the waitlist like two hours before you want to check in - there was a HUGE line and so many groups were waiting in the lobby because they didn't get on the waitlist earlier.

I highly recommend Go Place, I love this place. Check in was super easy and quick. I was given a bracelet that would be my locker and charge all expenses on it. I put my shoes in a locker which was very clean and scented. I headed to another desk and was given pajamas. I also paid extra for the slippers. The lockers are very clean and employees there are often seen cleaning. There are multiple jacuzzi with different temperatures, 3 hot ones and one cold one. There is also a steam room and a water dispenser, all L'occitane brand The showers have shampoo, conditioner, and body wash. Towels are provided. The vanity area has a dyson blow dryer and hand cream. The place is beautifully decorated and spacious. There are multiple salt rooms at different temperatures, a fitness center, computer area, yoga and nap room. The cafe has delicious foods. You can rent games or buy a deck of cards. I love this place and I could live here.

On our trip to Toronto, we decided to check out Go Place. We opted to go on a weekday when we were told it would be less crowded. We did not make any spa appointments. The website is very clear on what their facilities provide and what you need. Bring your ID to check in. And yes, the hot tub/ sauna areas are divided by gender. Everything else is co-ed. First, it's about a 40 minute drive from city of Toronto (with traffic) but easy to find. There is a large parking lot and it's next to a large Asian Grocery Store (lots of snack options there that we don't have in the US so take a look). When you check in, you are given a wristband with a locker number. You pay when you check out. And security did check our bags. The only clothing items you can use of your own is a swim suit. After security, you go through and upstairs. The escalator wasn't working and the regular stairs are steep. There is an elevator around a corner though. Your locker number also is the number for your shoe cubby. There are staff members to walk you through everything if needed. After that you go to the locker room area and they give you spa wear. Sizes range up to 6x we were told. I think the regular spa wear is sized down and the larger spa wear which is a thick bathrobe consistency requires a deposit which you get back when you return it. I did have to ask for a larger outfit which actually is more comfortable. Slippers are not included but you can buy a pair there. I love that everything is cashless and through the wristband. There are several different rooms and areas. Like infrared, salt, and ice. My favorite was the ice room. A surprising highlight was the food they offer. I'm always skeptical about places where you have to buy their food. They have a sushi chef onsite. The menu is largely Asian inspired but there are wings and fries as options as well. The pork katsu was a favorite! The one negative (for me) is the workout area. It's nicely set up with good looking equipment but you are not allowed to use your own workout clothes or shoes. You have to borrow sneakers from them (kind of like a bowling alley) and workout in your spa wear. I didn't ask but maybe you can request a new set after working out. It would make more sense to have this area set up by the locker rooms so people could change if they wished. Overall, we spent several hours there and had a relaxing, enjoyable time and would return in the future.

This is my nth time coming to GoPlace. The first few times, they were the same experiences as everyone else. I was able to properly enjoy all the sauna (hot and cold) rooms, the restaurant (it's not that much more expensive than outside) is alright, and the service wasn't top-notch--some employees can be a bit aggressive, just like the staff you find in Asian grocery stores (chastising me for asking for one more towel? Really?). You don't really get what you pay for if you only stay for a few hours. However, for my last visit, I actually decided to purchase a few spa services and I was quite underwhelmed. First of all, it was impossible to communicate because they did not answer the phone and did not answer emails quickly either, when asked, it was due to the spa being "busy", no apologies. There's also a clear price increase of $15 for the entry fee. For the price I paid for these treatments, I was expecting to feel relaxed but I did not feel anything at all. The masseuse did not apply pressure and they left out/missed many important steps for the treatments (which I expected them not to, given the price). I was disappointed and surprised about this. I also found out that they did budget cuts because a lot of the amenities in the men's change room were missing. Let me not forget the broken escalator lol but that's not important. The jacuzzis are broken a lot too. The entry attendant was not there a lot of the times. So, I probably won't come back here again. It's nice for a one-visit type of thing, but... I'd just relax at home.

I finally got to experience Go Place Spa over the weekend and enjoyed it. From entry to service, everything felt premium. They give you a wristband and complimentary spa outfits during your stay, and you can use the wristband to unlock your locker and even order food and services, all billed to you when you exit. They have a couple of robot servers delivering drinks which is pretty cool. There's an entrance fee of $65, which has increased by another $15~ since last year. However, if you order a 10-pack, it's around $50. I heard there's also a birthday deal on the week of your birthday; if you come during the weekday and bring three guests, your entry is free. Multiple rooms from various cold to hot temperatures. Very soothing but also hard to distance if that matters to you. My favourite is the one with crystal stone walls. There are board games you can check out in the lounge area, a gym and billiards. The place opens 24hrs so you can stay all night too as there are comfy couches for you to sleep on. The food and drinks are reasonably priced. We enjoyed our sushi and rose/lychee tea we had there. Unlike the other reviews that mention some sort of language barrier, I had no issues with communicating with the staff in English. I did purchase RMT massage for deep tissue. They made a point to tell me they only had male massage therapist available and whether it's okay. I didn't mind about gender as long as they are good and the massage was great! The only damper to the experience is the washrooms and hot tubs on the women's side are not that clean. You can see red bacteria growth on the side of the tub from it being constantly moist there. The restroom near the women's change room is smelly and we have a phobia of stepping into a wet toilet stall bare feet. However, we used the washroom on the third floor where they provide the massage services, it's much cleaner, dry floors and well maintained. They don't offer you slippers by default, so you need to pay extra. They do provide some premium shower supplies from L'Occitane though. Overall 3.5 stars due to the cleanliness of some spaces but would still love to visit again.

Woke up at 6 am to go to GO place for the entire day until 8 pm. To be honest I'm adding this place to my list of places I would go to if I got into an argument with my future husband. If he's ever looking for me tell him at GO place sleeping there for the night. GO place is open 24 hrs and you can stay there overnight for a $15 surcharge on top of the admission fee. For the price of $68.95, you get access to 7 saunas and therapy rooms. I tried out all of them and my favourites would be the amethyst room and jade room. The amethyst room was the perfect temperature just to lie down and relax. The jade room was the perfect temperature to sweat it out without torturing yourself too much. However, the volcanic rock room was actually WAY WAY too hot for me the floor was actually lava and even the mats in the room were burnt. The service is also very generous from the moment we walked into the building and were greeted in the lobby. As for the food it was super delicious and they had a lot of variety. The price points for the food were very similar to a Chinese restaurant in Toronto. My sister and I went with my mom and her group of friends. We shared all the dishes together. The food we ordered: - Sushi Combo $20.99 (My favourite) -Sausage Fried Noodles $13.99 -Fries $5.99 (Another of my favourites, tasted like Costco fries yummy) -Black Sesame Ice Cream $3.99 (FYI this is one really small scope of ice cream with two sticks of pocky and a strawberry) -Pork Chop Rice with Lemongrass $15.99 (My sister's favourite) -Seafood Noodles $20.99 The bathrooms are also very clean and tidy. They have bidets in the bathroom stalls to the left and there are toilet seat covers. The soap also smells super amazing. Overall you are paying for the services of a luxury spa and it is super clean. I did not have a chance to go in the jacuzzis but I will next time! I recommend this place if you want to go out with some friends to relax and treat yourselves. The place itself is super clean and they have a lot of workers constantly cleaning and tidying all day. A COUPLE OF TIPS!! - The reclining chairs have phone chargers on the left arm of the chairs. So if you are in the quiet room taking a nap charge your phones while you sleep. - If you would like a blanket just ask the person at the service desk near the staircases. -There is a 12% service charge added to your bill from the restaurant - They have little cubby areas for you to put your phone and other belonging in outside the saunas. You can lock them up with your bracelet so they do not get damaged by the heat.

Been meaning to give this place a try before COVID. Finally the day has come. Massive facility with many different dry temperature rooms. Saunas were in the gender specific rooms which could be a deal breaker for some couples. Place was tidy and clean and definitely worth a visit. Didn't try any of the food options as there were many other restaurants around that I wanted to get to. I can see why many people would spend a day here but I was just here for 3hrs.

I've gone to this place numerous amount of times and have spent over hours there. I came across this place from my old manager who had gone here during the holiday season. He mentioned he had loved his experience here and told me I should check it out. It is a expensive spa, but the experience/vibes make up for the cost of this spa. The spa offers around 5 heat therapy rooms and 1 cold room. Along with a gym and a restaurant on site. They offer massages as well either in the community area or in one of the private rooms on the second floor. There's plenty of towels around the facility if needed and are being replenished almost instantly. There's people walking around to make sure the rooms and facility is up to high standards. Its well maintained. I really enjoyed the private hot tubs separated by gender. For some people that don't feel comfortable being around men this is great for that reason. Although some may not like this aspect of this spa. Planning on making another trip down to this spa soon!

I received a free entry pass from a friend so I decided to make use of it. I didn't use the jacuzzi as I didn't feel like renting a swimsuit. However I do wish it was gender neutral since currently there's a separate jacuzzi area for men and women. Initially. I wanted to book a massage appointment and I tried booking one week in advance however they didn't have any availability during the day. The weird thing is the spa services seem quite empty whrn I walked by the area. I did try the six or seven rooms and though each room has a different benefit personally I feel that 4 out of the 7 were just regular steam rooms with different temperature. There is one cold room and a infrared section with red light therapy. There is also a calm room where people can sleep. I didn't really understand some of the rooms as it felt pretty repetitive. Overall I would say the place is nice and it feels luxurious for a spa however I probably wouldn't return. The price is quite steep and I don't feel like I fully enjoyed the experience. I've been to really nice spas with cold water and hot water plunge and sauna however I feel that this place is just mediocre. Maybe it's cuz I had a different expectation of the type of services available

The word 'Spa' doesn't apply to this place. It's the Temu version of a mediocre establishment at best. Weekend wait times are 3-4 hours both days (when they say about 1 hour it's a straight-up lie - be prepared). It's not a 'relaxing' place due to size and crowds. Specialty rooms are small and you lie on the floor. Food is boring and basic. Staff are rude and impatient. Change rooms are small, crampy, crowded and hot. Parking is a nightmare. Save your money, time & energy - don't bother coming.

I finally got the chance to visit Goplace Spa after hearing amazing things about it! I came on a Monday around noon, so it wasn't too busy or packed. Upon arrival, you're greeted at the front desk and you register your name and phone number and you receive a bracelet that will track all your expenses (food, extra amenities such as massages, facials, etc.) and then you pay for everything in the very end when you leave. It's $65.95 for admission, you can stay however long you want. Additional charge is when you stay past 2am for the overnight fee (I think it's +$15). Security will check your bag at the gate and no outside food or liquid is allowed. Inside the women's bathhouse, there's a towel desk and you receive a complimentary pyjama set that you need to change into when you are using the amenities. There are 2 jacuzzi baths, 1 sauna, and a lot of showers. Wear your bathing suit here. Each shower has complimentary shampoo, conditioner, and body soap (all smell amazing). Unlimited towels. Slippers are $3 each (you cannot wear your own slippers). Complimentary hair and body products as well, and they have Dyson hair dryers. On the outside of the bathhouse, that's where all the other amenities are. Your admission includes all the treatment rooms, computer room, gym + pool table, board games, and sleeping room. Food and drinks are additional charge, there are QR codes everywhere to scan and order. A cute robot will bring you your drink. Inside the cafe, very spacious and comfortable seating. Service was super fast and the servers were really nice. My party of 3 ordered the chicken fried rice ($14), chicken wings ($10), and Snow White maki rolls ($15). The maki rolls were soooo good, definitely order this when you're there! Overall, it is a very relaxing and calming place to be! My party and I ended up staying for 7 hours (my total bill was $103). We took a nice nap inside the sleeping room (you can ask for a blanket for free). The place is very clean, and service is amazing. I will definitely be back some time. It's a nice break from the outside.

It was my first time this weekend and for my friend and we loved it. It's nice and quiet and had lots of things to do. I was looking forward to lunch since everyone raves about the food unfortunately it was huge disappointed. Our food was way too salty and not tasty at all. The dessert we wanted to try was sold out?? I would only go her for the spa not for food. The waitress serving there around noon need to attend customer service seminar she clearly was having a bad day or needs more training. We got there around 9:30AM and left around 2:30pm and people were waiting. Be sure to go early!!!

Location This place is located right at First Markham Place - you can't really miss cause the sign is pretty big. Plenty of parking is available around the plaza. Interior Needless to say, every spot of this place is high quality and designed in a very comfortable setup. The place is huge - since it used to be the Cineplex theatre - there high chandler lightning, different themed areas and various rooms to explore. Price/Setup I chose the basic package, which is around $60 for a 24 hour stay. If you stay beyond 2am, you do get charge an extra $15 to accommodate as an extra service charge. And pretty much with that, you get to use all of the facilities - with the exception of massage services. Things to do Sauna rooms - open to everyone - there are about 4 temperature rooms available. With COVID, you still need to wear a mask - and everyone was pretty cooperative and respectable of social distancing. Gym - open to everyone - they have socks and running shoes provided for you to use any of the machines - from elliptical to free weights to weight machines Games - open to everyone - there's only one billiard table available, so you just need to share. There's a computer room for you to play games with friends. Whirlpools/heated pools/steam rooms - individual - this is only within the locker room for each gender. For men's side, there's around 4 pools with differ temperatures and jets available. Really enjoyable. Food As for food - open to everyone - and it's like a open food court. They provide you an iPad of menu items, you can order whatever you want - and that gets charged to your bracelet, which you will pay when you check out. Food items are pretty alright - offering a variety from noodles to snacks to sashimi! You can order drinks and then bring it around to the different resting areas. In terms of the rest area - you can do whatever you want, so I brought a few board games and books. You just need to keep the volume to a minimum as it is a spa relaxing setup. At first, I thought this was a bit overpriced given there are similar concepts out there. But honestly, with all the setup and the really great service and attentiveness, I really enjoyed my time and wouldn't mind coming back. It's a great spot to unwind and chill.

As of Jan 2024, if you reserve for an RMT massage (60 mins for $210), you would only need to add $20 to get access to their relaxation facilities. However, if you order a non-RMT massage (60mins for $110), you would still need to pay their admission price ($70) to use their relaxation facilities. RMT $210 + admission $20 = $230 Non-RMT $110 + admission $70 = $180 Admission only: $70 12% service charge on top of everything Food was surprisingly fairly priced + delicious (Korean pork bone soup was $14 and a bbt is at $7) Coming here on a weekday before lunch, it was starting to get busy and after 1pm, it was getting crowded + a bit noisy. However, not unacceptable, you would still be able to find a seat and if you are lucky, a lounging chair. The place is well staffed and they walk around to tidy things up attentively. The clubbing music that some reviews have mentioned is not true, in my opinion, I would say it is an upbeat instrumental music after 3pm but not annoying party music and still it is kept at a low volume. I am not sure how they are going to manage the increasing customer traffic given its popularity but it will be a determining factor for guests' overall experience I strongly believe.

This one of its kind luxurious spa experience is a MUST for everyone visiting Toronto. The entrance fee is a bit steep but definitely worth it. I enjoyed the sauna and spa in the womens area. The showers we decked out with loccitane body and hair care as well as dyson dryers. The restaurant is good and reasonably priced as well! We got a sushi roll, a katsu pork and udon set, as well as a korean stew.

Very clean and relaxing place with reasonably priced food that're pretty decent! My gf and I had the whole day free so we figured when we get hungry we'd leave unless the food was reasonably priced and we ended up staying 10hrs with 3 food breaks

Well, my sweetie dropped in to have a quick look at this Markham Place Mall business that is a spa, gym, sauna, massage and dining venue all centralized into a multi-room two floor venue. Clients can buy a one-day use ticket or a discounted 10-ticket option. Additional fees apply if you check-in between 2-7 a.m. or check-out after 2 a.m. Dining charges are extra as is the massage service. If you have private healthcare insurance that covers massages, then let staff know when pre-booking a session. Note, you still require a ticket to enter the facility so make sure you can stay and enjoy other services before & afterwards. Looking forward to an outing here soon! I'm sure I can then update this review to five stars.

I have mixed feelings about Go place and I've been twice now. On one hand, it's a very relaxing space that feels grand and luxurious but on the other hand, I'm not sure if it's worth the pricey entrance fee. It's definitely a special occasion attendance. Both times I went, I got a massage, which is $100/ hour. Even though I ask for deep tissue, it's more of a relaxing soft touch massage. I definitely don't think it's worth it as I can get massages for under $60/hour with much better pressure and consistency. The entrance fee of $68.95/adult plus tax and a mandatory 12% service fee, gets you unlimited access to the space until 2 am, which if you go early enough and spend enough time, it could be worth it. It includes a uniform (slippers are $3 extra), unlimited towels, access to baths, showers, gym and various saunas. There is an a la carte cafeteria with a big menu, priced similar to dining in at a normal Chinese mid tier restaurant. My husband and I got a massage each, a main course each, and also a drink. Our total was around $500 including tax, tip, and all fees. We were there from 8-12:30pm, I felt very relaxed until I saw the price...lol

I love this spa!! I really wanted to find a place to relax while visiting Toronto and this was perfect. Very similar to a Korean spa, which I'm familiar with. They had nice l'occitane shower and body products. If you forget a swimsuit you can get one for $5. I spent 7 hours here sweating my stress away and eating delicious tea and fruit

My first time at a spa and I loved it. Goplace spa is a 68,000 sq ft facility that is 24/7 which allows you to go anytime of day. If you do choose to stay past 2AM you have to pay an extra 15$. There is lots of a free parking located outside and the staff are friendly and helpful. There is a good selection on their restaurant menu however there is a limited vegetarian menu. The service is fast and you will place your order utilizing a tablet which makes the order efficient and seamless. I like that you receive a bracelet which allows you to open your locker and everything you purchase will be billed to the number on your bracelet which allows you not to carry things around. Moreover, before entering the sauna there are small safe like lockers nearby where you can store your valuables such as your phone. A con is that RMT massages are not billed directly to the insurance company. Which would make it a lot more convenient for the customer. A wonderful experience and I would definitely recommend Gospa to others. Especially for birthdays or holidays which can make the day extra special.

Went here for my birthday this year, and they give you a cheesecake and a free chair massage - it was bliss! I have gone here as well in the past with friends. When you want time to go away, it's just an excellent spot, and so close to Toronto. Brought Friends there today, and they thoroughly enjoyed their experience. One person got a massage and loved it. We did the massage chairs and they were fantastic! You do not need to wear slippers at all. It is so clean, so I've always walked around in my bare feet. The staff and Service there is excellent. Don't hesitate... Just treat yourself and go....it's so reasonable- you can spend 24 hours constantly pampering yourself. and... Not many people know this, but you can take up to two hours away, and come back!

My friend and I have been meaning to try this prior to the pandemic. The fact that it survived the lockdown periods made us want to try it more. From an initial overview, everything does feel premium; there's staffs greeting you to the locker area, marble heated floors, rose tea, Dyson hair dryers, l'occitane products. However, when you focus on the details, I think there could be improvements. They give you a complimentary pyjama set, but it actually smelled a bit funny. Slippers are not complimentary, it's $3.50/pair, but it's a plush material where it would get wet if you go to a jacuzzi. You're not allowed to bring your own slippers, so it seems that your options are to walk around in bare foot, or semi wet slippers. The Jacuzzi area is divided by genders, even though everyone has their bathing suit on, so it's not the most ideal for couples. I'm not sure if they have a capacity for this facility, but sometimes certain stations are always full, especially if people just sleep at a station. My friend got a deep tissue massage and I got a body scrub. The body scrub is not very elaborate, they use an exfoliation product, but they wipe off the product with a dry towel, so some product was still left on me. They also told my friend that they ran out of hot towels, which they could've just gotten some in the next room. Overall, it's okay as a one time experience, there's definitely better and less expensive treatments that you can get elsewhere.

Relaxing without long drive to out of town?! Yes please! Goplace spa would be a good option!! I've been here 3 times since this summer with different groups of friends and enjoyed it each single time. We booked RMT (or not) massage or spa service ahead of time to ensure we get to experience whatever spa service we wanted ahead of visiting the spa. We paid the admission of $63.95 (it has gone up recently) + tax + 12% gratuity + whatever spa service you would like to experience. There is a restaurant on site for your food/snacks/drinks (bbt too) needs! 2 hot tubs in the female change room area and a bunch of co-Ed sauna rooms. Treat yourself and check it out! For more food/travel/experience adventurous, food me one IG @eatntravelrepeat.

I recommend this place for couples. I would not go with a friend unless we were very close as the saunas will make u sweat very much and u will be disgusted with one another. Another plus is the restaurant which was actually very reasonably priced and delicious

This is like a 5 star hotel experience! As soon as I walked, the aroma smells distinctively opulent. I was really impressed with the attention to the quality and details of the decorations and atmosphere. I've been to many fancy hotels and I thought this place is comparable or even better than most expensive hotels. The food was amazingly good and drinks rival the best smoothie and boba shops in Toronto. They have 3 different temperature saunas and an ice room. I loved the comfy huge sofa sleepers. My wife and I had the 1.5 hour deep tissue massage and rear was heavenly too. The daughter got a fantastic facial. You can bring kids 8 years plus. Our two boys were at the computer room with gaming chairs, and it kept them entertained. I would stay overnight next time I go back and not even rent a hotel. It was nice to see a diverse clientele: different ethnicities, age groups, you and old, couples, and friends. It just felt inclusive and everyone seemed like they were relaxing and have a great time. The spa area and mens locker room were super clean. Overall, service and staff were attentive and nice. It's an experience I have never seen in the States. Just go and you won't believe a place like this exists. This was the highlight of our family vacation in Toronto.

This is really one of those places you gotta see and experience yourself. You look at description and pictures but it is still hard to imagine the experience. I have to say the experience turned out better than I expected. I went with a group of two other girls. I saw some larger coed groups in common areas and lots of individuals spending time by themselves but if you do want to go with others I think groups of 2-4 is best. P Female change room with wet hot saunas and cold plunge pool that's 17 degrees. The hot saunas are from 37 to 40 degrees. We bought slippers because the bathrooms in the female change area are wet so you avoid stepping on wet bathroom floor but the slippers fabric plush not plastic so not practical and you can't wear to shower. We also got the RMT service which was great. I really enjoyed mine she was skillful and did not rush the service. We were in a big room with that has 6 beds and two massage chairs. Good for parties I guess. Lots of lounge areas in common section. The dining room was pretty big and menu was extensive with lots of options. Food was pretty good. Each person orders and puts in the table number and wristband number and they charge onto your own account. Prices average Tried their maki rolls, pork bone soup and and pork cutlet udon. Pork bone soup tender and lots of potatoes soup flavour weird doesn't taste like pork bone soup not spicy at all. Maki rolls were tasty. Juices and fruit teas were yummy but honestly eating or drinking too much was a bad idea it makes you bloated and lying in the dry saunas bloated and hot is not that comfortable. My only complaint about the saunas is that one room was smelly like body dour so we decided not to use it. People really should take care of themselves before they enter these facilities like pre showering! Total for mandatory 12% tip, taxes, entrance fee, one hour RMT, and food and drink was $285. Expensive yes but for everything you get it's still cheaper than many other spa places and overall you can easily spend 5-6 hours there even without RMT or spa service so entrance fee is worth it. Place is clean, service is good, bathrooms are cleaned regularly and the hot showers are great with L'occitane bath and shampoo gels.

I came here for the first time on a Saturday afternoon. There was a wait list but it only took about 20 minutes for 3 friends and I to get in. You will find a mix of people at this spa; some just trying to relax, some will be here with friends, and some will be here for birthday/bachelorette parties. There is so much to do here. There are several sauna rooms, steam rooms, jacuzzis, a gym, relaxation areas, and massage rooms. I was here for about 4 hours but I feel like I could have stayed longer. It was quite crowded in the afternoon, but became less busy as time went on. The sauna rooms are meant to be quiet areas, but you will find lots of people talking there. My guess is because it was a weekend and there were many groups of friends. I didn't mind too much, but I can see how some people might be annoyed. The food was so good and definitely worth it. It was decently priced. Drinks were slightly expensive at $8 a drink. You are not allowed to bring in any snacks or drinks. You are allowed to bring in reusable water bottles, but not plastic ones, even if they are empty. You're also not allowed to bring in your own slippers/flip flops. Slippers are on sale for $3.50. My only concern was about hygiene and cleanliness. In a lot of the sauna rooms, there are mats for people to lie on. People sweat onto these mats. Then they leave and someone else comes and takes the mat. At what point does it get cleaned? Same with door handles, chairs and other common areas. Lots of towels were left on chairs, but they never got picked up. Not sure if people were coming back to them or just left it there. I hope to be back to try the overnight experience!

BOTTOM LINE: There's so much to like here, but their mandatory 12% "service charge" applied to EVERYTHING (including your admission fee, and EVEN when it's comped!) feels like an egregious cash grab. There's so much to like here (which are covered in the other reviews here), but that global service fee has really knocked off a whopping 2-stars for me because it mars what should otherwise be a relaxing and rejuvenating experience. Harsh? Perhaps, but compared to many other spas out there, I've rarely felt so nickel-and-dimed. You want to charge a $66 admission fee, no problem. But you want to charge service fees on the admission fee?! Even worse, I recently used a voucher to attend and therefore, didn't technically pay for admissions, but guess what, my service fees were calculated as if I had paid that admission fee (the receipt showed an admission fee charge, and then a refund of it)! That feels exceptionally shady and greedy. Of note, you can purchase bulk admission vouchers at ~20% discount, but you can only pay for it in cash...of course. Service fees on massages that you pay for and tip separately also seems questionable. Repeat, tipping is separate, but with their mandatory service fees, I do wonder how many people forego tipping because they assume it's included. Ultimately, this raises the question of what exactly this service fee is for that the admission fee doesn't cover? And it just leaves a bad taste in my mouth for what should be a "treat yo'self" kind of day.

Go watch my TikTok and get the full scoop! (@azpremium) This place was mediocre, at best. If I'm being nice. There's so much hype about this spot and definitely not well deserved. I think this is decorated in a beautiful way and a great gift to get someone or try it out once, but not a place I'd visit again and again. I've been to a few authentic jimjilbangs and asian type spas and this just felt like they were just putting everything fancy in while exploiting people for as much money as they possibly can. The place is very nicely decorated but many red flags as mentioned in my video review: - No bringing your own slippers, instead it's either barefoot (ew, warts?) or you buy theirs for $3.50 - Using the gym, you need to use communal shoes.... can't bring your own and can't wear your own gym clothes. Stay in that nice hot sweaty uniform - Staff are aggressive. Yeah, I get dealing with people probably gives them hell but damn they are intense. Before I even have a chance to return my uniform, I was putting away my towel in the 'used bins' and was yelled at urgently to 'NOT RETURN MY UNIFORM TO THE BIN' and all I did was slowly hold up my uniform that I was still holding, she was like "...oh" and backed away. Then it happened again as I was grabbing my outdoor shoes to leave - the guy at the front was aggressive and was like "don't change your shoes in this area!!!" even though I was already walking to the shoe change area (which was packed and nowhere to sit btw) - I went on a weekday during the daytime and it was nice because there was a lot of room - however even by afternoon, it was getting packed and the spots I wanted to wait for never ended up opening up. Can't imagine this on a weekend or weeknight (heard from my tiktok comments that it's crazy) - Only 6 rooms (including one cold room, not ice) for a place this big? Welp, that's disappointing. Also some are so small that it can fit 7-8 people max and as I opened the door, heard a few people hacking up a storm in there and just decided not to go in. The hottest room is not very hot and the wood is SO loud/creaky that anytime somebody goes in or out, it will immediately take you out of a state of relaxation - The cafe is ready to wring your pockets - a bubble tea or just a fruit tea is $8 and a mandatory 12% tip even if you didn't sit down and you took it to go. It was good but not worth $8! - Pool area is ok, there are 3 hot tubs but only 1 degree apart from each other so there wasn't much difference. Also the shallow ice dip (which was 16 degrees so not very 'icy' was actually supposed to be a shower but the buttons didn't work. Would much prefer a ice pool like Nordic or Scandinave! - LOVED the dark steam room! - Smallest locker room ever. You'll be ass to ass with someone if you're changing - It took 15min to pay, and there were only 2 people ahead of us. Overall, it was okay and nice to enjoy come company with or I'd appreciate it as a gift if I got it. Would I come here again, just for the spa? Absolutely not.