L L.
Yelp
The Oriente station in Lisbon is a one-stop destination for trains, metro, busses, and rental cars. Very busy station as it is a main hub in Lisbon.
Estação do Oriente was designed by Spanish architect, Santiago Calatrava. He did the new $2BN design for the World Trade Center Transportation Hub, including the Oculus, although he has renowned designs around the world.
The bus depot is behind the train station, as are the offices for the rental cars. We weren't sure where to physically leave the rental car, and after going around the entire station once, I finally told my husband to live park in front of the rental offices, near the taxi queue, and it turned out the agent just came out and took the car from us right there. So don't waste time like we did, drive up, leave someone in the car live parked, and go get your agent.
Across the street is the large shopping mall, Centro Vasco da Gama. It is very popular with Lisbonites, but welcome to tourists. Typical big city center mall. I was advised by our rental car office that if you need to use the bathroom, do not use the dirty ones at Estação do Oriente, and instead, head to the mall to use theirs. Good advice!
Estação do Oriente is in the Parque de las Naciones district, which is somewhat modernized, and filled with high-rise offices and apartments, not the charming look of the Baixa-Chiado and Barrio Alto districts, where all the cultural and tourist activites are. The two main attractions are really just the train station and the mall, but there is also an aquarium and a casino if you are into such things (which you can get anywhere).
The metro is under the trains, as with many cities. Signs for the metro are pretty clear. There are stores and eateries in the station, for your convenience. Nothing amazing to note, again, typical of a large train hub. For a busy train/metro station, walkways and platforms seemed decently clean. Lighting is a bit dark, but at least not the annoying brightness of assaulting fluorescence.
There are ticket offices as well as many automated machines for train and metro tickets. There are lines at rush hour, but they move fast, and the Portuguese public are very friendly (all speak English), and very willing to help if you have any trouble or questions.