Adriana Cerva
Google
Picture this:
You start going to a nursery because it’s a lovely place where you can work for a couple of hours. You come here every day for three or four hours, have your usual two coffees, and sometimes a piece of cake.
One day, one of the baristas (the nicest one, of course) notices you and invites you to get a free membership card, which gives you a tiny discount — £0.20 off a £4.50 coffee. You accept.
They see me subscribing to the newsletter and holding the card, and the girl says:
"You can leave your email, but don’t worry — we WON’T SPAM YOU."
Over the next few days, I forget my card a few times — probably lost it somewhere — but I’m still there every day, so they know me.
Then one day, one of the girls (that has always been there) looks at me like I’m a total stranger and asks for the card or the email I supposedly should have received (which, spoiler alert, they never sent). I politely tell her multiple times that I never got the email.
Her response? With the intent to embarrass me:
"NEXT TIME, BRING THE CARD, OK?"
Next time… you won’t see me at all. I'll go to Starbucks, there are no plants, the loyalty card exists for a reasons, and the guys there are a pleasure to talk to.
Ah by the way, this is the same place where the event manager scorned me with the same staff at the cafe because i realised renting a spot there for my yoga events was too expensive.
I obviously heard him, but i pretended not to because i thought it was an harmless joke.
Well, I should have listened to my gut.
All for £0.20, guys.