Felix Krell
Google
An attendant on floor two, after I had already payed, suggested that I needed to scan the QR code on my receipt.
He made it sound like a necessary step, which is why I initially thought that something went wrong with my order or payment. As it turned out, the code just led me to an evaluation form that I would need to fill out. In an unexpectedly forward way, the attendant then proceeded to click through the form on my phone (!) and gave himself all 5 stars and perfect scores, lol
Since the form had 20 or so items and was like 9 pages long, this was a rather awkward situation and as I understood mid-way what was happening, I didn't want to make a scene and rip my phone out of his hand. Back home in Germany, I would have protested or complained to the manager, but I did not want to cause trouble for anyone here in Japan.
Very wierd behaviour though, all things considered... Definately soured my otherwise great experience with Beams, which is why I decided to write this down