Gaurav Dixit
Google
So I booked the table for four of us much in advance.
As we were excited for this meal. I was meeting two of my friends who were visiting from London. As soon as we entered we were completely blown away with the vibe as it was super positive. Every table was full, every table had guests and all of them were enjoying the meal or the drinks.
I was very much looking forward to this dinner as I have already made reservations 3 weeks and at once just to ensure.
But my experience did not go so well, speaking of the atmosphere, I would give 10 out of 10.
Food is still fine, can't complain, but when I ordered their lamb ribs which is supposed to be a one of their signature and they mentioned you need to order at least 45 minutes in advance as it takes time but we ordered and it was just served in 10 to 15 minutes, I'm not sure if the chef had a magic wand, or how they did it.
Didn't really enjoy that, at the same time it tasted a bit dry.
All the pastas on the table were pretty amazing so I can't complain.
The antipasti's were good too. For the moment I would not speak much about the food because I come from this industry and I understand we might have a bad day at the office or the food can always satisfy everybody's taste and palate.
But what was more disappointing, the service.
We waited for every single thing, menus were given but nobody asked if you'd like to order.
We asked for a champagne, which was right next to the table in the chiller but nobody came to open it. I could have opened the bottle by myself but apparently there were no glasses.
As a suggestion, I would like to mention putting the water in the ice bucket which is right next to the table so that at least sparkling water should be cold when consumed.
The breads were amazing which were given as we arrived on the table with the olive oil and balsamic, we loved it!, I requested for a repeat, unfortunately it never arrived. We were four and we were given only four breads. If that is what the standard is I have no problem, but if I requested you can either say no or if you say yes please solve it.
For a dish which is almost 1,200 Thai bath, they only served a pc of lemon wedge, dish of dish price should at least have some veggies or anything to go on the side, if not, which I understand could be the standard of the restaurant, the server should suggest so we enjoy. I'm still thinking what was the magic that was served in 15 minutes wherein the menu says 45 minutes.
We often poured wine by ourselves which I don't feel bad about, My concern would always be the same as I mentioned earlier that despite of their many people around, we were left unattended, we wanted to place order.
Nobody came.
I'm giving five stars in all three attributes but I really hope somebody reads this and reacts.
It's an amazing place, super good vibe, delicious food, needs a little attention.