Altstadt Vienna, an SLH Hotel

We were delighted to experience the Grete Wiesenthal Suite. The sophisticated design, with its detailed touches, creates a warm and welcoming atmosphere. It was our first time in Vienna, and this apartment made it unforgettable. The moment we walked in, we felt immersed in Viennese charm. The presence of a piano was a lovely touch, making us feel right at home. Breakfasts were delicious, with the charming tea table adding a unique touch to our stay. The staff was incredibly friendly and professional, always ready to help with a smile. We’re already planning to return on our next visit to Vienna. Highly recommended for anyone!

A charming and luxurious hotel, with its esoteric layout betraying that the building wasn't originally designed for hotel use (e.g., the reception is on the 2nd floor, and you have to zig zag through hallways and doors to get to various rooms). The room decor is similarly quirky, with every room uniquely appointed. All this makes for a very charming and non-cookie-cutter experience. ||We stayed in two different rooms (64 and 86). Both were very well sized, and well-appointed. Beds were very comfortable, and the air conditioning worked great. [Between the two rooms, we preferred the latter, as Room 64 had the shower, toilet, and sink each in a separate room- an arrangement that ended up being impractical.] Other highlights included a plentiful breakfast and tea-time beverages and cakes; and the staff, who were all so kind and helpful throughout our stay. ||Finally, the hotel's location is great--central and convenient (several subway, tram and bus lines very nearby), but also comfortably removed from the heavily touristed innere Stadt. The Neubau district is also filled with excellent local cafes and restaurants, some barely a minute's walk from the hotel and you feel you are staying in a real neighborhood. ||I've stayed at other hotels in Vienna that may excel in specific areas, but this hotel takes the cake overall. I would definitely stay here again.

This was our second stop on our mother/daughter trip traveling to Prague, Vienna and Budapest. As a designer myself I absolutely loved the interior design and attention to detail and art. We stayed in the Library Suite. It was absolutely stunning. Huge windows, our own library and very spacious. The beds were comfortable. The bathroom well lit and equipped. Robes and slippers are provided. There is a frig, nespresso machine in the room. The breakfast area was lovely and food is delicious and varied assortment. It is around a 15-18 minute walk to major sites like the museum quarter and Sisi Museum. There are nice restaurants in the area. The staff are true hospitality specialist and go above and beyond to care for your stay.

Fabulous experience at Hotel Altstadt Vienna. My wife and I were there for a week in August 2025 and every part of the stay was spectacular. The greeters at reception were informative and welcoming, the breakfast each morning is wonderful, experienced afternoon tea a couple times during the week that was relaxing. Our room was spacious and comfortable. For an early morning check out the staff at reception arranged airport transport and offered something for breakfast since we left hotel at 4:30am. The location was excellent in the heart of Vienna, close to transportation hubs and museum/garden attractions and everything that Vienna has to offer. The hotel even provided bikes for a day trip of biking to the Danube. This will be our go to hotel anytime we stay in Vienna!

Really great experience staying at Altstadt with my family. Lovely historic building. We had booked their double rooms so the space for all of us was really nice! Tea time with live piano playing was a highlight, especially for our kids. Breakfast was top notch-with all the little details! organic breads, sour little candy just a few things that we really enjoyed. The staff is VERY friendly, helpful and they always have a smile on! Overall a very positive experience we still talk about, as we had a long vacation visiting a few countries and this was the favorite place we stayed in Europe! Home away from home.

We loved this hotel. The location was perfect—not in the center but we walked almost everywhere and they had great neighborhood restaurants. The staff was super friendly and excellent service. The breakfast was the best I’ve had in a hotel especially the weekend. Rooms were clean and well thought out. We will be back!

A great base for exploring Vienna. Walking distance to everyplace we wanted to go, but in a quiet neighborhood. The old building feels so luxe. We liked the extra perks of breakfast and teatime inclusions, even though we didn’t get a chance to check out afternoon tea. Rooftop bar is amazing! Super comfortable room, we slept great and appreciated the AC during Europe’s heatwave. Oh! And I was so charmed to be greeted with a tiny cake under a glass dome. Love a city that takes cake seriously.

Unquestionably the best part of every exquisite day that I enjoyed over a week of celebrating a rather big birthday in Vienna - was coming home to the hotel ! I've travelled extensively for work and stayed at brilliant places but this place gets under your skin, it lets you breathe and feel whole - there is something about it for sure ! First time for me in Vienna and I get what the friends were talking about, especially about the hotel. Everything is flawless, attention to detail is magnificent and the characterful suites are the great retreat for the night. Impossible to believe but it is true - perfection exists !

This hotel got on my radar thanks to a recommendation from a trusted and well-traveled source, and I am so glad I went with it for my most recent visit to Vienna. This hotel is relatively small and family owned, and it has got so many things about hospitality right. Style: The visual nerd in me rejoiced seeing how full of character it is, with each of the rooms (and even each of the hallways) styled differently. The space is filled with original paintings and art objects, reflecting the owners's passion. Location: 5 out of 5, as it is walking distance to the historic center and most of the sights, while being in a quieter area not far from the Museumsquartier. Breakfast: My oh my, that breakfast deserves separate accolades. I only wish I could have access to that same selection of bread (and beyond) in the hotels here in the States. It is a buffet table in essence, with an outstanding selection to fit any diet or preference. And you get a few "chef's options" too that change daily. The staff are super friendly and caring, and the breakfast space is very elegant. Room: spacious and tasteful. The sleep quality was great (and that is by no means a guarantee for me at hotels, so I was grateful for a comfy bed and pillows and high quality breathable bedding). All that being said, the devil is in the detail, as usual. And here there were those small gestures that made you smile and helped you feel at home (albeit for a few days): a welcome note from the team, and a cute little ornament gift (as we were staying there over Christmas, and spending Xmas at a hotel away from home is well... different), a waffle dispenser (you've got to see it) at the reception, the "tea and cake" time for the guests. And more. Things like that were that cherry on top that made me want to come back when I am back in Vienna.

This place is all about the details. If you are looking for a quiet, quirky, and relaxing boutique hotel look no further. It is built into what seems like an old apartment building. The reception floor is where they have the dining room and lounge. The included European breakfast is amazing! They have an array of fresh bread, cheeses, meats, veggies, and muesli (unbaked granola). They have at least ten different kusmi teas to choose from. In the afternoon there is a complimentary tea hour. The rooms are spacious and all are different from one another as they are designed by various artists. You can tell that the rooms were so carefully thought out (everything from the light fixtures to the side tables). In terms of location, it's about a 5 euro trip most places, 12 min walk to the museums and 20 min to the center of the old city center.

I'm almost afraid to post because it's soooo good I selfishly don't want it to be hard to book next time I'm in Vienna. Absolutely one of the best breakfasts, design forward, beautiful rooms with great service and a truly unique experience. The art forward approach makes it an ideal place for those creatives that travel a lot and want a breath of fresh air from the typical business hotels. A gem!

Hotel is clean and well maintained. Hotel staff are very friendly. They show genuine interest in customer care and comfort. Breakfast buffet is awesome. Have good variety of freshly baked breads every day with elaborate items that includes fresh fruits, veggies, cheese, ham, cereal and more. Highly recommend this hotel for your stay.

The room was HUGE...even for American standards. We were in room #33 and had a nice view of the church and clock tower across the square. There are these big, beautiful windows that open onto the street and let it a ton of light, making the room just happiness to be in. The hotel itself is decorated in cool artwork and fun colors. The breakfast was a nice selection of Austrian breakfast items and one day we were even offered cooked eggs, but that was only one day. Usually it was a nice bread selection, grains, cured meats, nice cheeses, fruit, and veggies. In the afternoon there is a tea time with tea and usually some type of nice bread or cake. The hotel is not right down in the middle of the tourist area, but it is very much walkable to anything in the history city center, and there are a ton of bars and restaurants on the way. The hotel staff was wonderful and helpful for any questions that we had.

As we traversed Austria and headed to Prague via train, the Altstadt proved to be a splendid and appropriate stop on our vacation. As they claim, it was indeed like having an apartment in the city. And we could not have been more pleased. The reception staff spoke flawless English, were eager to help us and seemed genuinely motivated to please. We liked them instantly. Karolina (staff) and I had traded email and she had assisted me in understanding proximities of train and bus, etc. before the fact. She remembered my name and the exchange and in fact, debated me on a subtle nuance of English I had used in email. I was astounded, and pleased to have such a dialog when many of my own country would not recognize the ambiguity i had imparted. Karolina did! Our room was toward the back of the building. As such, it had a powerful breeze from the huge windows and was refreshingly open and not stuffy. We heard no noise from any direction at any time. The location was great. We walked to an evening concert, ate at a local pizza joint which became just overrun with locals - we enjoyed them to a huge degree. A short walk to the underground, and you can be anywhere in minutes. The "Ring" is an easy walk, as is the elegant Palmenhaus - which is perfect for an early evening meal under the stars. We really enjoyed this hotel. Everything positive you've read from others holds true in our experience.

We were there 7 years ago....me, hubby and our little 1 year old in a carrier. We arrived VERY early in the morning, but they were kind enough to let us check into a hotel room that was available so we can wash up!!! They are located in a great area, we walked everywhere! The only thing was the room and space was a little antiquated back then....looks like they are all refurbished! Hope we'll get to go visit soon....

We just finished our stay at the wonderful Hotel Altstadt. It is close enough to the center city and other "must sees" but tucked just far enough away to feel as if you have left the tourists behind. The beautiful and comfortable room came with a lovely breakfast. The staff was helpful and friendly and all spoke English. We would definitely stay here again!

One of the best romantic getaway hotels in a culturally rich European City. At first you will be greeted with a discreet entrance to the building with nary a soul in sight except to a large and spacious staircase up to the second level - the grand red carpet, large enclossed collosal candles and unusual mirror-shined steel plate on the side of wall give you a hint for the design epic that you will eventually step into. But don't let the less than grand side entrance and walkup to reception fool you, this hotel is as boutique and design as they get. Each hallway had a theme and it was fun just exploring around and taking pictures of the different floors and rooms around the hotel (ranging from dark wood/maroon velvet, to playful light Alice in Wonderland experience). The common dining/lounge area was exceptionally designed with a different theme for each room, high quality furnishing, you definitely feel the luxe and attention to detail that is infused into the design. We stayed in the "Felix" room (named from the floor carpet with a huge cursive felix inscribed into it - booked a standard design room and got upgraded - Thank you Aldstadt!) which we recommend to couples or soon to be coupling ;) The room is very large, dark, shape is odd with long hall and 1/2 nude prints on the wall and one on the ceiling above the bed, which got a good laugh but was very tastefully done per my girlfriend. Here is my stream of thoughts on the design deatils: the room is dark dark dark, dark wood trim, open air sink, second bathroom (with door) for toilet was a little odd off on the side, has an elevated corner with open bathtub illuminated from above (it looks amazing), the ceilings are extremely high, mini couch/coffee corner, illy espresso machine (with 4 complementary shots), super tall windows (with roll down darkening shades) facing interior courtyard (and opposite other voyeurs), really grand chandelier and exceptional mood lighting with a million unmarked 'figure me out' switches, needs more outlets for gadgets, odd mini TV standing on trip in middle of room we did not watch, sheer curtained off area for hanging clothes (not exactly a closed closet), and walk-in dark tiled shower big enough to fit 10 (would not try it, hehe). This hotel definitely turned an initially questionable trip into a memorable and enjoyable one, thank you! :) The staff were exceptionally friendly. I can't stress this enough as an incredible value, esp. after somewhat of an abusive experience we foreigners experience in some Viennese dining facilities. The waitress during the morning breakfast was so friendly and helpful (always smiling - seems to be having the best day of her life working in the Aldstadt) she really made out day. The breakfast itself, mostly continental, and huge variety of cold cuts/dishes, tasty and filling (and included!) rounded out this stay. I recommended this to my European Friends as well as any Americans who want to have a unique boutique romantic experience/getaway. Location: ***** (by walking:8 minutes to the subway, 12 minutes to museum quarter, 20 to Karzplatz Church) Service: ***** (Uber friendly, see review) Design: ***** Food: **** (plenty, big spread, but more warm food options would be nice) Price: **** (you get what you pay for, it's definitly a splurge but worth it)