6250 York Blvd

5 stars for the manager who got our order wrong (chicken sandwich box is the same as the chicken strips box) but was adamant about fixing the mistake and got a free drink on top of it. Chicken strips are nostalgic for me and they taste great still with buttermilk sauce!!!!

Two very young workers there. They didn't seem very motivated. The young man was on the phone the entire time. The young lady at the window never greeted me and after I said thank you there was no response. The Cluck we ordered had no sauce on it and our bag had no napkins.

When I get very hungry I go to Jack in the Box for a snack or a meal depending on my appetite. I like coming to Jack in the Box for the food,shakes,breakfast and many other things I like about. The service is good and friendly. I have been in couple Jack in the Box the interior is different from the other Jack in the Box.

I could have died or choked on this plastic. Not good. I will call somebody. This not OK

Everytime I go here, the service is always friendly and the food is always fresh and hot. I have no complaints about this restaurant!

Please work on customer service with the young man working drive thru on tuesday 9/3 at 4:30 pm. No customer service..when he took my order at drive thru..." ready to order" was his greeting. I didnt know if we were done he never said anything after i ordered but i saw my order on the screen so i drove forward. A bit of friendliness goes a loooong way.When i got to the window he put his hand out and i said " you never told me how much but i read it on the board"...he handed back my change not a word. I waited quite sometime but no problem he was running the walk in people also. But no smile, no basics...like telling me my total or hello. Then when my items were ready i was killing time on my phone and i saw him hand the stuff out the window ..he still said nothing.....handed me my last item and walked away. No thank u..nothing i dont need conversation..at least the basics. Assist your customers. Or the future might be robots or us doing all self service ourselves...and will leave many jobless. Thanks for your time reading this.

YALL TRIPPEN! more lettuce than anything lmao. thank you tho i used the extras to make a salad, even got to add in my sandwich the next day. it's always something with this jacks ESPECIALLY the night shift the young ones could never get it rightt.

Bad customer service recently bad attitude I'm a local I've been coming for over 10 years never saw that jack in the box as bad it's full of rude girls that seem lazy no respect at all

Waiting 10+ minutes for my order, had two cashiers throwing out trashes while the other cashier talked on the phone.

Came for a quick breakfast and couldn't believe they forgot to put the top bun for my sandwich I can't go back since I was already 1 hour late to work this second time they forget something on my order

This restaurant was surrounded by angry customers and the employees were nothing but rude to me gave me attitude disrespected my buisness there and made me feel like I shouldn't have been there. There are people parked in the cars for no reason that snap back at you when you look in there direction. I would strongly NEVER take a friend here. Thanks Spicy Chicken Sandwich

Although some of the menu items tend a pretty decent, the fish sandwich should be avoided. It is (still) way over cooked. Bite into it and it a grey color and is very chewy. A fish sandwich should not be chewy. Very odd experience eating this.

The people who complain about the service don't even make sense sometimes. I have been coming to this jack in the box location for years and everything always goes good. Yes, the line can sometimes be very long which is not as good but the food is great. This past month the speed of service has improved so much and the lines aren't as long anymore. Not only that but everyone is so friendly there. I understand, how everyone wants to be treated good and I admire how much the employees hold themselves together when really rude people are rude to them for no reason. If I give a 0 rating to someone it would be to those rude customers not to this jack in the box. 5 stars.

Alway messing up order Do not order thru the drive thru they alway mess up. People seem like they don't want be working their shift and are very rude to the customers

Worst jack in the box I've ever gone to .first my taco had a hair in it which was disgusting second they got my order wrong and when I asked to change it they gave me attitude third I was donning in and there was a dog in the dinning area and was eating out the floor also the cashiers have the worst customer service ever never again and wont recommend for people to eat there.

You know its bad if you have to take the time to leave a revuew for Jack in the box. Ordered tonight about 30$ worth of food. All incorrect orders. Had to get out of the car defeating the purpose of drive through to recieve missing food. Whats worse is we are met with attitude and cold replacements . My TWO year old looks at his food and says uh oh. Theres 3 buns for a kids plain cheeseburger. Even a toddler can notice the food is wrong. The buttery jack came plain with nothing on it. The tacoss had no lettuce...fries ice cold . Its a shame we have to drive to the murder jack n box in Alhambra just to get our fix when we are so close to this location. Dont waste your time Money or energy on this location.

Came for a late night meal and to my surprise was greeted by a nasty worker on the drive through menu, the employee seemed like he didn't want to be there, and his attitude while taking my order was disrespectful, on top of that the wait for my order was very extensive and the person at the window struggled to accept my payment, the food came out stale and somewhat warm, this order took place Dec. 23 at 8:35 p.m

I got the wrong order and when I call phone is disconnected!!! I feel so frustrated about tjis

People complaining over jack in the box are so basic lol get a life! These are the people that probably hate wearing a mask during covid and if they do they never clean it and get mask acne, gross. Advice for you types, stop bullying essential workers, you literally are not that important

HORRIBLE service. waited an hour for 6 cars in front of me just to order, for 5 orders of tacos. who ever worked may 5th 1:47 am shouldnt be in this business if they cant keep up. she made us wait 10 minutes just to order. honestly the worst jack i've ever been too. if i can give this a no star i would. UPDATE: Actually the girl isnt that bad. the blonde guy is on the phone and wouldn't let us in the bathroom when it wasnt 2 yet and yelled at as when we said we waited that long and said "that's not my fault."

Terrible service , and the food was cold , staff was rude , and fuck the owner

The drive-through is absolutely horrible, in that the wait time is very long. Otherwise, it is your standard Jack-in-the-Box (2019) This is an update for 2020, double check your order, always, third time this year my order was wrong in drive thru, and the other two were pre-pandemic. Definitely lost some money. Update summer 2020: worst wait time in town

Everytimr i order, it's incorrect when i get home. I swear i'll never come again, but i keep trying, and keep getting disappointed. I don't understand why it's so hard to add extra sauce and onion to an order, but alas, every time i ask for onion to be added, or extra sauce, it comes without onion, barely any sauce. Almost worse, it's rubber and cold and barely edible. Highly disappointed. If i wasn't so tired, i'd be in drive through now- returning ALL of my order. THUBS DOWN- YET AGAIN!!!

I only gave two stars because they are usually very fast, even when they have multiple cars in the DT. This store is on my way home so I frequent it, but they almost always give us messy boxes. Cheddar from the wedges on everything and busted condiment packages. Yes they are fast food, but also very messy

They need new speakers because the new girls there zuleiqma can't hear right and got my order wrong then I have have to pay extra at the window.

I go here sometimes because I live nearby and I get sick eating here all the time. I have diarrhea and have been going to bathroom all day since I ate breakfast here. They must not be clean handling their food. This morning I saw a latina woman picking up hash brown with bare hands and touching cashier after. No bueno!

Although there's times when the line can be very long due to short staff, the food is great. I always get delicious food that is warm and on point . This last time that I went there was this one lady with hair bangs, I believe she was the manager, she was by her self maybe whoever else was there was on lunch break or something but she was taking out the food pretty quick. She's very friendly and has great customer service. I highly recommend this jack in the box!!!

Slower than hell. Excruciatingly slow. One burger... 15 min. Everytime I go here. Never again.

While I don't typically review places like this because in most circumstances you know what to expect, but this review ain't about no JUMBACO http://aht.seriouseats.com/images/2012/01/01192012-188582-jack-in-the-box-jumbaco-main.jpg I'm talkin' BACON http://www.yelp.com/biz_photos/Sm-tmhiRJg_SCYAw-TTCwQ?select=Cn8kF-ZFU-a1aMS9Pq-3ZQ Yup a BACON Milk Shake Now while the flavoring is artificial they do use real Vanilla Ice Cream to make the shake, and it's a good flavored BACON shake!, I think they could improve it greatly with some real bacon bits mixed in like they do with the Oreo or other specialty shakes. Thumbs up and 3.5-Stars

This place is a dump. Wow. The service was harsh, extremely hard to understand, and seemed angry that I was there. It's crazy! The Jack on the commercials is 180 degrees deferent than these people. In one word - Bad.

My fries were dry and nasty I think they were the last ones they were so bad hamburger was good this place is very dirty didn't realize it till it was to late

This is the worst Jack in the Box ever. Every time I have gone the fries and the spicy chicken sandwich or the burger are either cold or Luke warm temperature. I once threw away the food because it tasted like it was sitting on the counter. Never going back here until they get it together. Recommend not to go.

Been going here after long hrs working well past 1-2a.m. Tonight they beat my expectations in handling the late night drive thru customers and serving hot food quickly! Even the window person had good customer service.

Do not go here do you know why I'll tell you why it is not clean at all I'm surprise the health department has not paid him a visit and shut them down also I saw a man please quit store in place to use the restroom and make a purchase to eat lunch and the management refused service to him for no reason due to that gentleman's health condition he was forced to urinate outside which she was embarrassed to do I feel disgusted that he was forced to find a alternative to go to the bathroom that is completely unprofessional of staff to treat a individual like a animal especially A customer who is willing to pay for dinner there the staff just wanted to converse eight amongst themselves wow there is a 10 car line in the drive-through and a few people who are still waiting for the orders I hope the owner sees this message and cleans house otherwise he's going to be bankrupt and homeless on the street because he's lost all his money owning this restaurant

It's getting harder and harder to find a good jack in the box in the area of highland park and Glendale. I walked into this one and was immediately greeted with the putrid smell of urine. Yeah, the homeless found themselves a cozy spot. The manager won't even do anything about it. I had to cover my nose with a napkin. Simply disgusting.

They haven't had shake mix after 7pm in about two weeks (not every day I went in about 6 times) it sucks-.-

Made a quick run to jacks and the employee at the window Sabrina has the worst attitude ever like she doesn't want to be there. She gave us 1 bag and didn't say we were missing anything so when we checked the bag and noticed we were missing food and when we let her know she answered back saying "ya 1 more bag" but she didn't even tell us we were missing a bag so we would just wait. Why she mad tho!

Not the best Jack, but acceptAble. Not busy, enough of parking. The food is the same delicious as everywhere, especially curly fries. The staff is not really friendly, but not rude. The do good job but without any pleasure.

Messed up on my order, customers behind me honked at me telling me to order faster when the one taking my order was the one who was slow. This was a very bad experience, never going here again.

For my low fast food standards this place is alright. My obvious go to for late night tacos when I am in the area but that's about it. The wait time is sometimes long. Not the worst jack in the box but certainly not the best.

Jack in the Box? More like champ in the box. This particular branch of one of my favorite fast food joints stands out above all the others because of one specific situation. So I had surgery on my wrist recently and i'm in a cast. It's a bitch to cook right now so i stopped to pick up some grub. I was disheartened to find that the spicy jack club sandwich was no longer on the menu. I approached the box and asked Sergio a million questions about the sandwich. He answered everyone, with kindness, and proceeded to customize a current sandwich to make the one i wanted. Totally awesome! If that wasn't enough, i pulled a 100 dollar bill when I pulled up and he broke it with a smile on his face. Thank you for reinvigorating my interest in fast food establishments. SERGIO, you are the man. Thanks!!

If I could give a 0 I totally would, I was ignored when I was tryin to change my order so after I honked and several mins I pulled up to the window and the female at the window gave me major attitude when I told her I was tryin to change my order. I honestly felt she was just looking to physically fight someone. I feel like her main goal should have been to provide customer service not try and pick a fight. I had no interest in the food after I paid, and just drove off. The tattoos all over her fingers, her gangster appearance and her attitude was not worth asking for a refund. People like this need mental evaluation and professional help before they get a job which consists having to deal with people. No one should feel threatened at a drive thru. She obviously has anger issues, needs a Psychiatrist and lacks communication. Ghetto, and I'd recommend you go to another jack in the box in order to avoid loosing your appetite like I did. Date of disappointment 7-12-19 at approximately 1:30 am

Used their drive thru the other day. Line was 6 cars deep, parking is really small and whoever designed that exit to be right next to the drive-thru lane was bonkers. They had my food ready to go after 10 or so minutes. Typical Jack in the Box. Speedy service with a okay smile and decent snack food.

I can't believe that I'm reviewing a Jack in the Box! I was hungry and my hubby and I were in a rush to go somewhere yesterday and didn't have time to dine in. So, we busted a right and drove into the Jack in the box Drive thru. I ordered a teriyaki chicken bowl (4.95) for the first time and a Peach Ice tea (1.99) and both were DELICIOUS! the teriyaki chicken bowl was definitely fulfilling for fast food and hit the spot and the Peach Ice tea was yummy. It didn't even taste like Jack in the box food. I highly recommend it.

There was a line at jack in the box and the only employee working was filling up her drink for herself. The cooks weren't doing anything as customers and myself were asking for condiments. We asked one more time and they ignored us for the second time so I just left. Very disappointed. Go during the morning. The crew is much better than the night crew!

Not worthy of any stars, but yelp won't let me go without first rating with stars... I went today, and instead of fountain drinks, they are serving canned soda. This is bs, because you are ordering a LARGE and you down it with a can soda. First and last time I come here, beleive me. I work to hard for my money, to fucken spend this way. Rip off, next to the most depressing starbucks ever, they should just build a gas station there or something that would benefit this society. And to top it off, no management was available, typical, who would like to be the face of the company on a sunday evening???

I wish i could give no stars, the bathrooms are dirty and the manager doesn't seem to care. I can only imagine how the kitchen is cleaned. Please stay away until they clean this dump.

Breakfast Supreme Croissant Review. THE AMBIANCE: Small Jack in the Box located on York Blvd. close to Rite Aid. I went through the drive-thru by making a left on York Blvd and then a sharp right. My car has good turn radius but it is a bit difficult to get close to the ordering screen if you enter the drive-thru from this way. The other option is to make a right into the little Jack in the Box plaza from York Blvd. THE SERVICE: The woman taking my order was courteous and in no time I was at the window paying for my croissant. I asked for a cup of water and she gave me one, letting me know that my straw was in my bag. THE FOOD: The Breakfast Supreme Croissant has egg, cheddar cheese, a slice of ham, and bacon. The bread was fresh and the ingredients were good. I would order it again. THE TIPS: They have other breakfast items like egg burritos and a waffle sandwich, which literally looked like two waffles sandwiching sausage. Hmmm...

The predictability of service you can expect to receive here is remarkable. So remarkable, in fact, that my friend and I have a running bet to see who can stand at the register longer before simply being acknowledged by the staff. I felt obligated to explain this last week to the lady standing in front of me in line, who was clearly ready to order but visibly perplexed & frustrated by the lack of concern from virtually every employee present. Without exaggeration, I can honestly say I have waited upwards of 5 minutes on one particular occasion. This type of behavior continues upon being greeted and you are left feeling ashamed for having the sheer audacity to interrupt these people from whatever it was they were doing prior. If I could offer one piece of advice it would probably be to use the restroom before arriving as BOTH restrooms are inexplicably broken more often than not and IF, on occasion, the cashier is in a good mood and they ARE in service, they are regularly maintained so begrudgingly that you can actually smell the lingering resentment as you walk in. Additionally, the pure, absolute, unadulterated animosity I experience radiating from specifically the women running the night shift, I can only describe as equivalent to how Harvey Weinstein must feel on a daily basis. On the other hand, whoever is back there crafting those amazing breakfast sandwiches should definitely get a raise... literally everyone else should probably be fired...with the exception of the tall dude with the long hair...he's pretty decent.