"In the middle of Chicago’s Magnificent Mile of department stores and designer boutiques is the Peninsula Hotel, only the third in America. The Peninsula’s brand of Hong Kong luxury has fared well in New York and LA — and any doubts here are immediately laid to rest by the uniformed bellboys, spiriting guests’ bags to the lobby before the cab driver can lay a hand on them. Other staffers seem possessed of a psychic ability to remember every guest’s name at once, a delightful contrast to the typically American nod-and-smile." - The MICHELIN Guide