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How Fine Dining Restaurants Manage Conflicts With Hospitality - Eater Chicago
"Alinea is one of the rare places since the advent of social media where I can be “fully present” and “live in the moment.” I wasn’t going to let what appeared initially as harmless revelry disrupt my meal when there were white truffles on the way. Despite encountering rude behavior from other guests, the staff at Alinea skillfully managed the situation by speeding up the menu progression for the noisy table and offering them a kitchen tour, effectively removing them from the dining area." - Timothy DePeugh
