"How did it strike you on arrival?Stately and imposing, the Pierre lives up to its prime location across from Central Park on the Upper East Side. Think black-and-white marble floors, gilded moldings, and big, fresh flower arrangements. You can't help but feel important when you're here. What’s the crowd like?It's a big mix that skews older, but everyone here appreciates the Upper East Side location and the elegant surroundings. The good stuff: Tell us about your room.Rooms are a bit subdued, in creams and whites, though a pop of color is provided here and there. We’re craving some deep, restorative sleep. They got us?The pillow-top mattresses are near perfect and duck down pillows come standard in every room. But for guests who prefer feather-free pillows, they've got a whole range of options from synthetic down to buckwheat filled pillows. And if you can't sleep without your body pillow, they have those upon request, too. Please tell us the bathroom won’t let us down.Turkish marble covers almost every inch of the bathrooms here, which come with fluffy, oversized towels and Etro amenities. Maybe the most important topic of all: Wi-Fi. What’s the word?Strong, free Wi-Fi. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.The hotel’s attention to detail across the board, from check-in to room service. The staff includes white-gloved elevator operators (who make it a point to remember your name), a concierge team of planners and problem-solvers, and a dedicated front desk team. Dining at Perrine restaurant feels like your (lavish) home away from home, while the al fresco Rose Terrace transports guests straight to Paris. What was most memorable—or heartbreaking—about your stay?The service is truly exceptional, and you'll probably remember your interactions with hotel staff above anything else. Bottom line: worth it, and why?Ultimately, what sets most luxury hotels apart is the service, and here, you'll find it's better than anywhere." - John Wogan
