"Opulence greets you the minute you walk through the doors at this property set just off of Fifth Avenue, where flower arrangements and a grand staircase serve as the lobby's centerpiece. It's a formal atmosphere, but not an unwelcoming one. Huge, luxurious guest rooms, a top-notch spa, swimming pool, an excellent restaurant (Clement), and one of the best service staffs in NYC make for an exceptional experience. While the rooms and facilities are grand, it's the staff's warmth that encourages repeat visits."