"What's the first impression here?An excellent location close to the Entertainment District, the restaurants of King Street, and Billy Bishop Airport make this former hat factory-turned-hotel a top pick in Downtown. Part of the family-run, Quebec-based Le Germain chain (which has hotels in 11 locations across Canada, including two in Toronto), the Mercer Street outpost envelops you in low-key, residential-style luxury from get-go. In the double-height lobby, a flood of natural light illuminates the two pedestal reception desks, which appear to be floating, and the decor of warm woods and contemporary accents. Who else will we spot milling about?Canadians loyal to the Le Germain brand, creative types, regional travelers flying in and out of Billy Bishop, and tourists who appreciate the central location. Is there anything notable about the check-in process?Check-in is a snap, but check-out is even better; per the Le Germain policy, there’s no set departure time. The brand also offers favorable and flexible rates, plus a good cancellation policy. Okay. We're checked in. What do we see when we step into our room?The 123 rooms are simple and streamlined but far from cold, thanks to wood paneling, comfortable furnishings, ergonomic desk chairs, and amorphous sculptures floating about the beds, which are topped with Frette linens, feather pillows, and goose-down comforters. Rooms are outfitted with Nespresso machines, Bose stereos, rainfall showers, Molton Brown products, and 100-percent cotton towels and bathrobes. There are several suites with separate living rooms; the duplex Apartment Suite has a fireplace, a terrace, and a dining room. What's the food situation?There's free wifi and free deluxe continental breakfast in the Victor Restaurant, a stylish, newly revamped bistro. The rear bar draws a downtown after-work crowd. Anything special about the facilities here?Head to the 24/7 fitness center to hit the machines and weights while enjoying city views, or—in warmer months—perfect your golf swing at the rooftop putting green. The rooftop also houses a greenery-lined seasonal terrace serving drinks. A courtesy Lexus—which you can either drive yourself or have someone else drive—will let you explore the area. Bottom line: worth it, and why?A prime location and roster of perks, including complimentary breakfast and flexible check-out times, make this stylish hotel even more appealing." - Sandra Ramani